FOG Client 0.11.3 - no config.json file

[Wayne Workman]

I also just gave the server a reboot, and then re-tried. No luck.

At this point - I’m going to just manually place the file in the right spot and set permissions, and hope that works.

[Wayne Workman]

Well of course, placing the file manually didn’t work because there was no hash created for it.

Guess I’m doing this deployment with a batch file snapin.

[Junkhacker]

@Wayne-Workman have you verified that you can log into the server as the user “fog” with the password that is stored in the storage management page?

[Wayne Workman]

@Junkhacker I did just now because you asked, yes it works. I ssh’d in using fog and the password in storage management.

[Junkhacker]

@Wayne-Workman try to chmod 775 SmartNotebook2016.zip and upload the file again

[Wayne Workman]

@Junkhacker said in FOG Client 0.11.3 - no config.json file:

@Wayne-Workman try to chmod 775 SmartNotebook2016.zip and upload the file again

Did that. The upload went much slower that time for some reason, but did complete. File size is still zero. Notice The file size from my manual placement changed to 0 after updating the snapin with a new file.

[root@mb-fog snapins]# ls -la
total 2532300
drwxrwxr-x. 3 fog  fog        4096 Jul 19 13:32 .
drwxr-xr-x. 5 root root       4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  fog   266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  fog    52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  fog     5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  fog          51 Jul 12 07:13 Set_Timezone.bat
-rwxrw-rw-. 1 fog  fog  2268149127 Jul 19 12:43 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  fog        4096 Feb 25 08:44 ssl
[root@mb-fog snapins]# chmod 775 SmartNotebook2016.zip
[root@mb-fog snapins]# ls -la
total 2532300
drwxrwxr-x. 3 fog  fog        4096 Jul 19 13:32 .
drwxr-xr-x. 5 root root       4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  fog   266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  fog    52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  fog     5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  fog          51 Jul 12 07:13 Set_Timezone.bat
-rwxrwxr-x. 1 fog  fog  2268149127 Jul 19 12:43 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  fog        4096 Feb 25 08:44 ssl
[root@mb-fog snapins]# ls
avast-install-mb-domain.exe  googlechromestandaloneenterprise64.msi  MerakiSM-Agent-mb.msi  Set_Timezone.bat  SmartNotebook2016.zip  ssl
[root@mb-fog snapins]# ls -la
total 2532300
drwxrwxr-x. 3 fog  fog        4096 Jul 19 13:32 .
drwxr-xr-x. 5 root root       4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  fog   266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  fog    52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  fog     5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  fog          51 Jul 12 07:13 Set_Timezone.bat
-rwxrwxr-x. 1 fog  fog  2268149127 Jul 19 12:43 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  fog        4096 Feb 25 08:44 ssl
[root@mb-fog snapins]# ls -la
total 317304
drwxrwxr-x. 3 fog  fog       4096 Jul 19 13:44 .
drwxr-xr-x. 5 root root      4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  fog  266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  fog   52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  fog    5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  fog         51 Jul 12 07:13 Set_Timezone.bat
-rwxr-xr-x. 1 fog  fog          0 Jul 19 13:44 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  fog       4096 Feb 25 08:44 ssl
[root@mb-fog snapins]#

[Wayne Workman]

@Developers I’m suspicious of the hashing functionality at the moment.

[Junkhacker]

@Wayne-Workman are you still able to upload snapins that are not snapinpacks?

[Tom Elliott]

@Wayne-Workman the upload isn’t working let’s figure that out first. Hashing is checked when the snapin checks in. A 0 size file hash is being returned

[Tom Elliott]

If i had to guess its specific to ftp timeout during the transfer .

[Wayne Workman]

@Tom-Elliott That would make sense. I’ll start researching that.

[Tom Elliott]

@Wayne-Workman it’s configurable in fog settings

[Wayne Workman]

@Junkhacker Just tested with a 1.6MB file, it worked.

[Wayne Workman]

@Tom-Elliott It was set to 90. I changed it to 900 and tried again, didn’t work. Then I rebooted the server and tried again, didn’t work.

[Tom Elliott]

@Wayne-Workman https://www.sitepoint.com/upload-large-files-in-php/

It’s somewhat involved sure but I think some of the suggested items may also be pertinent. Particularly input and execution time .

[Tom Elliott]

Just surmising it’s returned after a specific time like 30 seconds

[Wayne Workman]

@Tom-Elliott max_input_time is not defined, max_execution_time is set to 30. I’ll change all these to 900 and try again.

[Wayne Workman]

@Tom-Elliott No luck.

[Tom Elliott]

@Wayne-Workman how fast is it returning? Is it a specific interval? Is it possible firewall blocking due to size ?

[Wayne Workman]

@Tom-Elliott After clicking the “update” button at the bottom of the snapin, it takes approx. 50 seconds until the message at the top displays “Snapin updated”. During that time, I can see percentage progress in the bottom left corner of Chrome.