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Authentication ERROR: Could not get security token

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  • S
    Stilty
    last edited by Stilty Jun 28, 2016, 5:52 AM Jun 28, 2016, 11:51 AM

    I have tried resetting the Encryption info on all of my hosts and have tired to find some other method to get things to work again. But so far old and new hosts are getting this message and won’t work. I’m running Trunk 8271
    .

     6/16/2016 1:12 PM Client-Info Version: 0.10.6
     6/16/2016 1:12 PM Client-Info OS:      Windows
     6/16/2016 1:12 PM Middleware::Authentication Waiting for authentication timeout to pass
     6/16/2016 1:12 PM Middleware::Communication Download: http://IT-FOGSVR/fog/management/other/ssl/srvpublic.crt
     6/16/2016 1:12 PM Data::RSA FOG Server CA cert found
     6/16/2016 1:12 PM Middleware::Authentication Cert OK
     6/16/2016 1:12 PM Middleware::Authentication ERROR: Could not get security token
     6/16/2016 1:12 PM Middleware::Authentication ERROR: The data is invalid.
    
     6/16/2016 1:13 PM Middleware::Communication POST URL: http://IT-FOGSVR/fog/management/index.php?sub=requestClientInfo&authorize&newService
     6/16/2016 1:13 PM Middleware::Response Invalid security token```
    S 5 Replies Last reply Jun 28, 2016, 12:09 PM Reply Quote 0
    • J
      Joe Schmitt Senior Developer
      last edited by Jun 28, 2016, 12:01 PM

      Server issue. @Tom-Elliott

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      1 Reply Last reply Reply Quote 0
      • T
        Tom Elliott
        last edited by Jun 28, 2016, 12:07 PM

        I’m not seeing any issues with resetting the encryption data.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • S
          Stilty @Stilty
          last edited by Jun 28, 2016, 12:09 PM

          What should i be doing here? I can get the srvpublic.crt and it seems ok.

          1 Reply Last reply Reply Quote 0
          • T
            Tom Elliott
            last edited by Jun 28, 2016, 12:09 PM

            You need to reset encryption data for the host.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • S
              Stilty @Stilty
              last edited by Jun 28, 2016, 12:11 PM

              I don’t see where to do that at. I did use this to reset all clients data:

              mysql
              use fog
              UPDATE hosts SET hostPubKey=“”, hostSecToken=“”, hostSecTime=“0000-00-00 00:00:00”;

              W 1 Reply Last reply Jun 28, 2016, 12:33 PM Reply Quote 0
              • T
                Tom Elliott
                last edited by Jun 28, 2016, 12:11 PM

                Please update to latest and see if the issue is still present.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • T
                  Tom Elliott
                  last edited by Jun 28, 2016, 12:12 PM

                  Did you get an error when you manually entered the information?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • S
                    Stilty @Stilty
                    last edited by Jun 28, 2016, 12:19 PM

                    When i manually entered the info? I updating right now.

                    1 Reply Last reply Reply Quote 0
                    • S
                      Stilty @Stilty
                      last edited by Jun 28, 2016, 12:31 PM

                      Taking a really long time to get to the hosts page. I was trying to setup and image a new host pretty quickly but its taking its time.

                      S 1 Reply Last reply Jun 28, 2016, 12:38 PM Reply Quote 0
                      • W
                        Wayne Workman @Stilty
                        last edited by Jun 28, 2016, 12:33 PM

                        @Stilty said in Authentication ERROR: Could not get security token:

                        I don’t see where to do that at. I did use this to reset all clients data:

                        mysql
                        use fog
                        UPDATE hosts SET hostPubKey=“”, hostSecToken=“”, hostSecTime=“0000-00-00 00:00:00”;

                        @Tom-Elliott think I should remove or obscure that in the wiki? Oh, I have a better idea. Right above it I’ll picture the reset button. I’ll do that sometime tonight.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

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                        • S
                          Stilty @Stilty
                          last edited by Jun 28, 2016, 12:38 PM

                          I’m still trying to get to the Hosts page. I’m used to the webui being slow but its never taken 7+mins to get to another page.

                          W S 2 Replies Last reply Jun 28, 2016, 12:42 PM Reply Quote 0
                          • W
                            Wayne Workman @Stilty
                            last edited by Wayne Workman Jun 28, 2016, 6:44 AM Jun 28, 2016, 12:42 PM

                            @Stilty this would indicate server problems. Look at apache error logs, look at server load. I’d suggest doing these things via CLI since the web interface is affected.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            1 Reply Last reply Reply Quote 0
                            • S
                              Stilty @Stilty
                              last edited by Jun 28, 2016, 12:43 PM

                              Now I can’t capture any image. I just tried and it skips right past the part in the PXE boot where it normally goes in that direction and not just booting up.

                              Q 1 Reply Last reply Jun 28, 2016, 12:49 PM Reply Quote 0
                              • Q
                                Quazz Moderator @Stilty
                                last edited by Quazz Jun 28, 2016, 6:49 AM Jun 28, 2016, 12:49 PM

                                @Stilty Probably caused by this issue https://forums.fogproject.org/topic/7935/r5767-host-is-not-registered-invalid-mac-after-i-set-an-image/3

                                1 Reply Last reply Reply Quote 1
                                • S
                                  Stilty @Stilty
                                  last edited by Jun 28, 2016, 12:50 PM

                                  Ok so to sum it up, it’s a server problem and I need to read the logs of Apache to figure this out. Is that for the slow ui or the Cert problem from clients?

                                  W 1 Reply Last reply Jun 28, 2016, 12:51 PM Reply Quote 0
                                  • W
                                    Wayne Workman @Stilty
                                    last edited by Wayne Workman Jun 28, 2016, 6:52 AM Jun 28, 2016, 12:51 PM

                                    @Stilty follow @Quazz link. We think it’s a bug. Sit tight and follow that thread. Probably will be fixed in under an hour if I had to guess.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Stilty
                                      last edited by Jun 28, 2016, 6:03 PM

                                      I’m still getting this error, anyone have some futher ideas/help?

                                      W 1 Reply Last reply Jun 28, 2016, 11:48 PM Reply Quote 0
                                      • W
                                        Wayne Workman @Stilty
                                        last edited by Jun 28, 2016, 11:48 PM

                                        @Stilty update, and all should work hopefully.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                        Daily Clean Installation Results:
                                        https://fogtesting.fogproject.us/
                                        FOG Reporting:
                                        https://fog-external-reporting-results.fogproject.us/

                                        1 Reply Last reply Reply Quote 0
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