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    Updating database ... freezed screen after upload task

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    • N
      nickkcsd
      last edited by

      Hi,

      I am having the same issue after updating to 7959 on Ubuntu 15.10. I changed the password information in the .fogsettings to reflect the web GUI, same issue.

      Thanks

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @nickkcsd Please re-read what Tom posted and make sure you match up all the passwords.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        N 1 Reply Last reply Reply Quote 0
        • N
          nickkcsd @Sebastian Roth
          last edited by

          @Sebastian-Roth I updated the password to match up and now when I re-run the installer it is failing on “Setting up and starting MySQL”. Unless what I am putting in the snmysqluser and snmysqlpass password fields are incorrect. How can I confirm if the mysql username and password are correct?

          Thanks

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            https://wiki.fogproject.org/wiki/index.php/Troubleshoot_MySQL

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            N 1 Reply Last reply Reply Quote 0
            • N
              nickkcsd @Sebastian Roth
              last edited by

              @Sebastian-Roth I was able to test the MySQL database with the credentials setup in the .fogsettings and was successful. I checked the status of MySQL and it is running. I then restarted MySQL and re-ran the fog installer, still failing on “Setting up and starting MySQL”. I also checked what was in /var/www/fog/lib/fog/Config.class.php as well to make sure it matched. Any suggestions?

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @nickkcsd Take a look at the installer logs in the same directory where the installer script is (fogproject/bin/error_logs/...).

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                N 1 Reply Last reply Reply Quote 0
                • H
                  hernani @Tom Elliott
                  last edited by

                  @Tom-Elliott For me, everything is ok now with 7959. I reran the installer as you asked.
                  THX a lot for your help.

                  1 Reply Last reply Reply Quote 1
                  • N
                    nickkcsd @Sebastian Roth
                    last edited by

                    @Sebastian-Roth This is what I am seeing:
                    Enter new UNIX password: Retype new UNIX password: passwd: password updated successfully
                    Failed to get D-Bus connection: Operation not permitted
                    Failed to get D-Bus connection: Operation not permitted
                    Failed to get D-Bus connection: Operation not permitted
                    Failed to get D-Bus connection: Operation not permitted
                    Failed to get D-Bus connection: Operation not permitted
                    Synchronizing state of mysql.service with SysV init with /lib/systemd/systemd-sysv-install…
                    Executing /lib/systemd/systemd-sysv-install enable mysql
                    Failed to get D-Bus connection: Operation not permitted
                    Failed to get D-Bus connection: Operation not permitted
                    Failed to get D-Bus connection: Operation not permitted
                    Operation failed: No such file or directory
                    Failed to get D-Bus connection: Operation not permitted
                    Failed to get D-Bus connection: Operation not permitted
                    Failed to get D-Bus connection: Operation not permitted
                    Operation failed: No such file or directory
                    Failed to get D-Bus connection: Operation not permitted
                    Failed to get D-Bus connection: Operation not permitted
                    Failed to get D-Bus connection: Operation not permitted

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