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    Updating database ... freezed screen after upload task

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    • Tom ElliottT
      Tom Elliott @hernani
      last edited by

      @hernani I’m thinking this is more a “FTP Login” issue as opposed to a database issue. The Database will only be updated after the FTP Upload happens.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      H 1 Reply Last reply Reply Quote 0
      • H
        hernani @Tom Elliott
        last edited by

        @Tom-Elliott i noticed that the image is upload in /tmp/MacAdress but is not moved to the final destination, so you’re probably right when you say it’s FTP issue.
        For doing FTP, same question: which account is used ‘fog’, ‘fogstorage’ (because we’ve got one node for our images)?

        This error is here now:
        [Wed Jun 01 11:27:04.814918 2016] [:error] [pid 50751] [client 172.16.40.27:61269] PHP Warning: in_array() expects parameter 2 to be array, null given in /var/www/html/fog/lib/client/fogclient.class.php on line 19
        [Wed Jun 01 11:27:04.819914 2016] [:error] [pid 50751] [client 172.16.40.27:61269] PHP Warning: in_array() expects parameter 2 to be array, null given in /var/www/html/fog/lib/client/fogclient.class.php on line 19

        Tom ElliottT 1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott @hernani
          last edited by

          @hernani I’ve fixed the in_array error.

          That said, we have a wiki article about Troubleshooting FTP. I think it’s actually called: Troubleshoot FTP.

          https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

          The user is the linux user named fog and can be found in Storage Management->List All Nodes->Your relevant Node->Management Username and Management Password.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          H 1 Reply Last reply Reply Quote 0
          • H
            hernani @Tom Elliott
            last edited by

            @Tom-Elliott
            Yes, i was reading this article in fact and isa comparing all this. The password is the same everywhere BUT in the config file of fog, i replaced the old password when i moved from 1.2 to SVN and at the end of password i put " instead of ’ for the password value… maybe it’s my fault… 😞

            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @hernani
              last edited by

              @hernani Change the .fogsettings file password thing to match what everything else has it stored as. Then rerun the installer. THe installer, now, reset’s the FOG User’s password every time the installer is run and it uses the value in the .fogsettings file to make sure it is maintained what the installer expects.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              H 1 Reply Last reply Reply Quote 0
              • N
                nickkcsd
                last edited by

                Hi,

                I am having the same issue after updating to 7959 on Ubuntu 15.10. I changed the password information in the .fogsettings to reflect the web GUI, same issue.

                Thanks

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by

                  @nickkcsd Please re-read what Tom posted and make sure you match up all the passwords.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  N 1 Reply Last reply Reply Quote 0
                  • N
                    nickkcsd @Sebastian Roth
                    last edited by

                    @Sebastian-Roth I updated the password to match up and now when I re-run the installer it is failing on “Setting up and starting MySQL”. Unless what I am putting in the snmysqluser and snmysqlpass password fields are incorrect. How can I confirm if the mysql username and password are correct?

                    Thanks

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by

                      https://wiki.fogproject.org/wiki/index.php/Troubleshoot_MySQL

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        nickkcsd @Sebastian Roth
                        last edited by

                        @Sebastian-Roth I was able to test the MySQL database with the credentials setup in the .fogsettings and was successful. I checked the status of MySQL and it is running. I then restarted MySQL and re-ran the fog installer, still failing on “Setting up and starting MySQL”. I also checked what was in /var/www/fog/lib/fog/Config.class.php as well to make sure it matched. Any suggestions?

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by

                          @nickkcsd Take a look at the installer logs in the same directory where the installer script is (fogproject/bin/error_logs/...).

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          N 1 Reply Last reply Reply Quote 0
                          • H
                            hernani @Tom Elliott
                            last edited by

                            @Tom-Elliott For me, everything is ok now with 7959. I reran the installer as you asked.
                            THX a lot for your help.

                            1 Reply Last reply Reply Quote 1
                            • N
                              nickkcsd @Sebastian Roth
                              last edited by

                              @Sebastian-Roth This is what I am seeing:
                              Enter new UNIX password: Retype new UNIX password: passwd: password updated successfully
                              Failed to get D-Bus connection: Operation not permitted
                              Failed to get D-Bus connection: Operation not permitted
                              Failed to get D-Bus connection: Operation not permitted
                              Failed to get D-Bus connection: Operation not permitted
                              Failed to get D-Bus connection: Operation not permitted
                              Synchronizing state of mysql.service with SysV init with /lib/systemd/systemd-sysv-install…
                              Executing /lib/systemd/systemd-sysv-install enable mysql
                              Failed to get D-Bus connection: Operation not permitted
                              Failed to get D-Bus connection: Operation not permitted
                              Failed to get D-Bus connection: Operation not permitted
                              Operation failed: No such file or directory
                              Failed to get D-Bus connection: Operation not permitted
                              Failed to get D-Bus connection: Operation not permitted
                              Failed to get D-Bus connection: Operation not permitted
                              Operation failed: No such file or directory
                              Failed to get D-Bus connection: Operation not permitted
                              Failed to get D-Bus connection: Operation not permitted
                              Failed to get D-Bus connection: Operation not permitted

                              1 Reply Last reply Reply Quote 0
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