Windows 10 sysprep error.

John Johnson

I have the following error when trying to run sysprep on a Dell 7010:

2016-05-17 12:06:49, Error SYSPRP Package 9E2F88E3.Twitter_4.3.4.0_x86__wgeqdkkx372wm was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image.

2016-05-17 12:06:49, Error SYSPRP Failed to remove apps for the current user: 0x80073cf2.

2016-05-17 12:06:49, Error SYSPRP Exit code of RemoveAllApps thread was 0x3cf2.

2016-05-17 12:06:49, Error [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing ‘SysprepGeneralizeValidate’ from C:\Windows\System32\AppxSysprep.dll; dwRet = 0x3cf2
2016-05-17 12:06:49, Error SYSPRP SysprepSession::Validate: Error in validating actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x3cf2
2016-05-17 12:06:49, Error SYSPRP RunPlatformActions:Failed while validating SysprepSession actions; dwRet = 0x3cf2
2016-05-17 12:06:49, Error [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x3cf2
2016-05-17 12:06:49, Error [0x0f00d8] SYSPRP WinMain:Hit failure while pre-validate sysprep generalize internal providers; hr = 0x80073cf2

george1421

Did you try to remove the “Microsoft value added” bloatware before you sysprep’d it?

John Johnson

I removed xbox, twitter and candy crush. Is there something else to remove?

george1421

@John-Johnson Its more to the point how you removed the applications

You need to run both commands

Remove-AppxPackage
Remove-AppxProvisionedPackage

John Johnson

I also removed the Windows Store app in the registry.

george1421

I used a modified version of the script that is the accepted answer here:
https://social.technet.microsoft.com/Forums/en-US/9c4cac17-1893-49c5-9b30-a6c31ca6e2f9/windows-10-builtin-app-uninstall-for-allusers?forum=win10itprogeneral

I build my Win10 CBB reference image with MDT and have that powershell script run as a task sequence.

John Johnson

@george1421 This is done in Windows PowerShell? I did remove the apps that way.

george1421

@John-Johnson Hmm the error message kind of indicates you ran
Remove-AppxProvisionedPackage this command which uninstalls the package but did not run this command Remove-AppxPackage to remove it from the current user. Again this is only a wild guess based on what I think the error messages means.

george1421

MS KB with this error listed (condition 3) https://support.microsoft.com/en-us/kb/2769827

John Johnson

@george1421 I ran the commands as Administrator. I did not run them under the original user account.

george1421

@John-Johnson Did you ever login as someone else on that system? If someone else has a profile that is already been created then you have your answer.

Again just guessing (at bit better each time) based on the info I have so far.

george1421

@george1421 I just found a comment about making sure your reference machine can’t connect to the internet, because if it can it will begin to download stuff.

I can so for my setup the reference machine can’t connect to the internet because we hare behind a firewall and proxy server. So the reference machine can not get out period.

Ref: http://deploymentresearch.com/Research/Post/450/Sysprep-broken-in-Windows-10-Build-9926

Workarounds posted

There are two workarounds:

1. Make sure the virtual machine you are using for reference images never connects to Internet.
2. Prior to run sysprep, have the task sequence delete all uppdated packages using PowerShell

To delete a package, use the following PowerShell command:

# Delete a package
Get-AppxPackage –Name *Insider* | Remove-AppxPackage

John Johnson

@george1421 The only reason for connecting to the internet is to run updates and get Adobe software, etc.

John Johnson

@george1421 I am going to start from scratch and see if I can work around this.

george1421

@John-Johnson Just as a recommendation, for windows updates use a 2012 wsus server. And for adobe updates download them to a flash drive so you can install them. It sounds like you are building your reference image manually using audit mode?

JJ Fullmer

@John-Johnson I ran into a similar error.
This answer is similar to the other’s but I had to run the following powershell script on every local user to get sysprep to work.

$AppsList = "Microsoft.Bing" , "Microsoft.BingFinance" , "Microsoft.BingMaps" , "Microsoft.BingNews"`
            , "Microsoft.BingSports" , "Microsoft.BingTravel" , "Microsoft.BingWeather" , "Microsoft.Camera"`
            , "microsoft.microsoftskydrive" , "Microsoft.Reader" , "microsoft.windowscommunicationsapps"`
            , "microsoft.windowsphotos" , "Microsoft.XboxLIVEGames" , "Microsoft.ZuneMusic"`
            , "Microsoft.ZuneVideo" , "Microsoft.Media.PlayReadyClient"

ForEach ($App in $AppsList)
{
    $PackageFullName = (Get-AppxPackage $App).PackageFullName
    if ((Get-AppxPackage $App).PackageFullName)
    {
        Write-Host "Removing Package: $App"
        remove-AppxProvisionedPackage -online -packagename $PackageFullName
        remove-AppxPackage -package $PackageFullName
    }
    else
    {
        Write-Host "Unable to find package: $App"
    }
}

See this post for more info
https://forums.fogproject.org/topic/5873/windows-10-unattend-xml-sysprep-answer-file-challenge/15

John Johnson

@george1421 I am actually building the image on the computer model we will use it on. We have several different models. I had no issues with Windows 7 but Windows 10 has been a struggle.

John Johnson

@Arrowhead-IT This actually worked for me!

John Johnson

@george1421 This worked. Arrowhead IT suggested the same.

george1421

@John-Johnson just for clarity the power shell script that ArrowHead-IT posted (same as what I posted only through the link) corrected your issue? You were able to update your win10 with all of the updates from the internet and you applied the adobe updates? I just want to ensure your workflow was the same and the only thing you changed was the powershell script.

Windows 10 sysprep error.

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