Deploy problem with Optiplex 3020

[Sebastian Roth]

@Pascal-Gazaille said:

Just dit and everything is Ok, seems to be the hdd in the new ones that have the problem

ST500DM002-1SB10A - Black screen after fog
ST500DM002-1BD142 - Works fine

Re-reading this thread I stumbled upon this. Maybe it’s the disk size? 500GB on one disk is not always the same as 500GB for another. Please compare the output of fdisk -l /dev/sda for the two different disks. Pay attention to the byte and sector counts:

Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors

Do those match exactly?

The other things I thought about is the different ATA modes in BIOS. Make sure you have the same settings (was it called AHCI… I am not exactly sure right now) in the old and new PCs.

[Pascal Gazaille]

@Sebastian-Roth both of the disk have the same information except for the disk identifier.
In the bios we keep the disk settings to AHCI

Here is the new disk :

Here is the old one :

[Sebastian Roth]

Have you tried non-resizable image type as you seem to have target and destination disk with the same size!?! Resizable and non-resizable images take about the same amount of disk space on the server so I don’t see any need to use resizable in your case - possibly I am wrong as I don’t know your whole setup.

[Wayne Workman]

@Pascal-Gazaille Can you take the bad drive out and just take pictures of all the labels on it? The pictures need to be close-up enough and focused enough for us to read everything on the label (without any big glares from flash or lighting, also).

It’ll allow us to do additional thinking/searching and see if we can find something.

[Pascal Gazaille]

@Sebastian-Roth Can I change the image type without reuploading the image?
All my images are single disk -resizable.

[Wayne Workman]

@Pascal-Gazaille No. After changing the image type you have to re-upload. Sorry.

[Pascal Gazaille]

@Wayne-Workman

[Wayne Workman]

@Pascal-Gazaille @Sebastian-Roth

It’s got a firmware version, CC43! I Wonder if it can be updated?!?

[Pascal Gazaille]

@Wayne-Workman I’ve searched everywhere but did not find any firmware update or downgrade…

[Wayne Workman]

@Pascal-Gazaille Lets wait and see what Sebastian says. He’s a pro with HDDs.

[Pascal Gazaille]

@Wayne-Workman Tried imaging the hdd with a multiple partition image - all disk (not resizable) we use for our laptops and it’s working…

[Wayne Workman]

@Pascal-Gazaille huh… well, then this is a fog issue for sure! Notifying @Tom-Elliott and @Sebastian-Roth

Also to be sure, please re-upload the image you want as non-resizable and try it!

[Wayne Workman]

@Pascal-Gazaille said in Deploy problem with Optiplex 3020:

@Wayne-Workman Tried imaging the hdd with a multiple partition image - all disk (not resizable) we use for our laptops and it’s working…

For clarification, did the non-re sizable image deploy to the troublesome HDD?

[Pascal Gazaille]

@Wayne-Workman We already had an image with multiple partition image - all disk (not resizable) in our fog and yes this image has worked on the new HDD

[Sebastian Roth]

@Pascal-Gazaille Thanks a lot for all the information and testing you did so far. I need to sit down and read through the whole thread again when I have a bit more time over the weekend.

Seeing the title of the post I am wondering if this has turned out a completely different issue, right? It’s the disk, right? Do you see the exact same issue if you put this “problem HDD” into a different computer? As well are you able to successfully deploy to a “good HDD” in the Optiplex 3020? You see I am trying to circle the issue…

[Wayne Workman]

Bumping this

[Sebastian Roth]

@Pascal-Gazaille Ok here is what I ran into re-reading it all and trying things out a bit:

• In one of your ealier posts it says Disklabel type: gpt and PowerPC PReP boot while we see Disklabel type: dos and HPFS/NTFS/exFAT. While I don’t say this is a problem I am still wondering when and how this got changed along the way. The two partition schemes are quite different from each other and will cause different behavior in FOG as well.
• I guess we need the image information as well to get an idea if and where things go wrong. Please post the output of ls -al /images/<image-name>, cat /images/<image-name>/d1.fixed_size_partitions, cat /images/<image-name>/d1.minimum.partitions and cat /images/<image-name>/d1.partitions here in the forum!

[Pascal Gazaille]

@Sebastian-Roth Hi, I’ trying your commands and none of them works…I’m I missing something? I started the computer in “deploy - debug” like all other debug.

[Sebastian Roth]

@Pascal-Gazaille Sorry, should have said that those commands I meant you to run on the FOG server! Note that you need to replace the <image-name> part with your actual image name!

[Pascal Gazaille]

@Sebastian-Roth

cat /images/<image-name>/d1.fixed_size_partitions = 1
cat /images/<image-name>/d1.minimum.partitions = not working
cat /images/<image-name>/d1.partitions = not working