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    Deploy problem with Optiplex 3020

    Scheduled Pinned Locked Moved Solved
    Hardware Compatibility
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    • Wayne WorkmanW
      Wayne Workman @Pascal Gazaille
      last edited by

      @Pascal-Gazaille it takes a while… In the mean time, please hook up another one of those and run the commands that Sebastian requested.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

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      • P
        Pascal Gazaille @Sebastian Roth
        last edited by

        @Sebastian-Roth

        ID_FS_TYPE=ntfs
        

        That’s the result for both you asked

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        • P
          Pascal Gazaille @Wayne Workman
          last edited by

          @Wayne-Workman Tried the normal wipe and reimagine the computer, same result

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          • S
            Sebastian Roth Moderator @Pascal Gazaille
            last edited by

            @Pascal-Gazaille said:

            Just dit and everything is Ok, seems to be the hdd in the new ones that have the problem

            ST500DM002-1SB10A - Black screen after fog
            ST500DM002-1BD142 - Works fine

            Re-reading this thread I stumbled upon this. Maybe it’s the disk size? 500GB on one disk is not always the same as 500GB for another. Please compare the output of fdisk -l /dev/sda for the two different disks. Pay attention to the byte and sector counts:

            Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
            

            Do those match exactly?

            The other things I thought about is the different ATA modes in BIOS. Make sure you have the same settings (was it called AHCI… I am not exactly sure right now) in the old and new PCs.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            P 1 Reply Last reply Reply Quote 1
            • P
              Pascal Gazaille @Sebastian Roth
              last edited by

              @Sebastian-Roth both of the disk have the same information except for the disk identifier.
              In the bios we keep the disk settings to AHCI

              Here is the new disk :
              0_1462296956383_New.jpg

              Here is the old one :
              0_1462296969186_Old.jpg

              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                Have you tried non-resizable image type as you seem to have target and destination disk with the same size!?! Resizable and non-resizable images take about the same amount of disk space on the server so I don’t see any need to use resizable in your case - possibly I am wrong as I don’t know your whole setup.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                P 1 Reply Last reply Reply Quote 1
                • Wayne WorkmanW
                  Wayne Workman @Pascal Gazaille
                  last edited by Wayne Workman

                  @Pascal-Gazaille Can you take the bad drive out and just take pictures of all the labels on it? The pictures need to be close-up enough and focused enough for us to read everything on the label (without any big glares from flash or lighting, also).

                  It’ll allow us to do additional thinking/searching and see if we can find something.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

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                  • P
                    Pascal Gazaille @Sebastian Roth
                    last edited by

                    @Sebastian-Roth Can I change the image type without reuploading the image?
                    All my images are single disk -resizable.

                    Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                    • Wayne WorkmanW
                      Wayne Workman @Pascal Gazaille
                      last edited by Wayne Workman

                      @Pascal-Gazaille No. After changing the image type you have to re-upload. Sorry.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

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                      • P
                        Pascal Gazaille @Wayne Workman
                        last edited by

                        @Wayne-Workman 0_1462366332740_HDD_SEAGATE.jpg

                        Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                        • Wayne WorkmanW
                          Wayne Workman @Pascal Gazaille
                          last edited by

                          @Pascal-Gazaille @Sebastian-Roth

                          It’s got a firmware version, CC43! I Wonder if it can be updated?!?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            Pascal Gazaille @Wayne Workman
                            last edited by

                            @Wayne-Workman I’ve searched everywhere but did not find any firmware update or downgrade…

                            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                            • Wayne WorkmanW
                              Wayne Workman @Pascal Gazaille
                              last edited by

                              @Pascal-Gazaille Lets wait and see what Sebastian says. He’s a pro with HDDs.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

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                              • P
                                Pascal Gazaille @Wayne Workman
                                last edited by

                                @Wayne-Workman Tried imaging the hdd with a multiple partition image - all disk (not resizable) we use for our laptops and it’s working…

                                Wayne WorkmanW 2 Replies Last reply Reply Quote 0
                                • Wayne WorkmanW
                                  Wayne Workman @Pascal Gazaille
                                  last edited by Wayne Workman

                                  @Pascal-Gazaille huh… well, then this is a fog issue for sure! Notifying @Tom-Elliott and @Sebastian-Roth

                                  Also to be sure, please re-upload the image you want as non-resizable and try it!

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

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                                  • Wayne WorkmanW
                                    Wayne Workman @Pascal Gazaille
                                    last edited by

                                    @Pascal-Gazaille said in Deploy problem with Optiplex 3020:

                                    @Wayne-Workman Tried imaging the hdd with a multiple partition image - all disk (not resizable) we use for our laptops and it’s working…

                                    For clarification, did the non-re sizable image deploy to the troublesome HDD?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

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                                    • P
                                      Pascal Gazaille @Wayne Workman
                                      last edited by

                                      @Wayne-Workman We already had an image with multiple partition image - all disk (not resizable) in our fog and yes this image has worked on the new HDD

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                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Sebastian Roth

                                        @Pascal-Gazaille Thanks a lot for all the information and testing you did so far. I need to sit down and read through the whole thread again when I have a bit more time over the weekend.

                                        Seeing the title of the post I am wondering if this has turned out a completely different issue, right? It’s the disk, right? Do you see the exact same issue if you put this “problem HDD” into a different computer? As well are you able to successfully deploy to a “good HDD” in the Optiplex 3020? You see I am trying to circle the issue…

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                        • Wayne WorkmanW
                                          Wayne Workman
                                          last edited by

                                          Bumping this

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

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                                          • S
                                            Sebastian Roth Moderator
                                            last edited by Sebastian Roth

                                            @Pascal-Gazaille Ok here is what I ran into re-reading it all and trying things out a bit:

                                            • In one of your ealier posts it says Disklabel type: gpt and PowerPC PReP boot while we see Disklabel type: dos and HPFS/NTFS/exFAT. While I don’t say this is a problem I am still wondering when and how this got changed along the way. The two partition schemes are quite different from each other and will cause different behavior in FOG as well.
                                            • I guess we need the image information as well to get an idea if and where things go wrong. Please post the output of ls -al /images/<image-name>, cat /images/<image-name>/d1.fixed_size_partitions, cat /images/<image-name>/d1.minimum.partitions and cat /images/<image-name>/d1.partitions here in the forum!

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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