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    Unable to register and inventory new Dell PCs

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • M
      mattyb @mattyb
      last edited by

      I’m getting the Trunk-specific database error when uploading an image (same as referenced in the WIKI here. I’ve checked all four locations for the correct username/password combination and it’s correct. I’ve checked the filesystem of the new FOG server that Sebastian walked me through, and it’s the correct EXT4. Username ‘Root’ has seems to have the proper system access to the image directory that it needs based on the result of the ls -laR /images command.

      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman @mattyb
        last edited by Wayne Workman

        @mattyb said:

        Username ‘Root’ has seems to have the proper system access to the image directory that it needs based on the result of the ls -laR /images command.

        The username that is used in all of the credentials you checked must have system access to the image directory.

        Can you try to log into the server via FTP using the credentials you confirmed? There are examples of how to do this towards the top of that article. Do it from a remote computer - not from the fog server.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        M 1 Reply Last reply Reply Quote 0
        • M
          mattyb @Wayne Workman
          last edited by

          @Wayne-Workman Logging in to ftp://<IP> works fine, I can read and write. Do I need to test at the specific image directory?

          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @mattyb
            last edited by

            @mattyb It wouldn’t hurt.

            Anything in the apache error logs? FOG Configuration -> Log Viewer -> Apache Error Log

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            M 1 Reply Last reply Reply Quote 0
            • M
              mattyb @Wayne Workman
              last edited by

              @Wayne-Workman Interesting. Navigating to fog Configuration / Log Viewer straight away says there’s an error with the Fog “ftp_login(): Login incorrect.”

              In my Fog Configuration / TFTP Server, the username and password are correct, as are the fog config files on the server.

              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
              • Wayne WorkmanW
                Wayne Workman @mattyb
                last edited by

                @mattyb The error should show you what it tried for the username and password. navigate back to the log viewer and pay attention to the error.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                M 1 Reply Last reply Reply Quote 0
                • M
                  mattyb @Wayne Workman
                  last edited by

                  @Wayne-Workman There’s nothing to expand. Below the pause button it says ‘invalid folder’ and nothing else.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mattyb @mattyb
                    last edited by

                    I think my issue is in Storage Node / DefaultMember / Management Password. I updated that to match all other configs and now I get actual log choices. Trying to upload now.

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mattyb @mattyb
                      last edited by

                      That was it. Same headache as this OP: Point #3. Registering and uploading!

                      Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                      • Wayne WorkmanW
                        Wayne Workman @mattyb
                        last edited by Wayne Workman

                        @mattyb said:

                        That was it. Same headache as this OP: Point #3. Registering and uploading!

                        Just going to point out that those steps from that post are also in the Wiki article you said you went through 😉 Glad you got it working.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mattyb @Wayne Workman
                          last edited by

                          @Wayne-Workman Agreed, but what’s not clear is that the default password in this field is not actually my password, encrypted. The management password needs to be in this field in clear text. The same applies to other config sections on the management web interface. I should have just tried it earlier.

                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman @mattyb
                            last edited by Wayne Workman

                            @mattyb It is clear text, FOG generates a 32 character long pseudorandom password for this.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @Wayne Workman
                              last edited by

                              @Wayne-Workman not pseudorandom it’s completely random

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                              • Wayne WorkmanW
                                Wayne Workman @Tom Elliott
                                last edited by

                                @Tom-Elliott said:

                                @Wayne-Workman not pseudorandom it’s completely random

                                No such thing in the computer world. 🙂

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                Tom ElliottT 1 Reply Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott @Wayne Workman
                                  last edited by

                                  @Wayne-Workman don’t lie, there most certainly is completely random in the computer world.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman @Tom Elliott
                                    last edited by

                                    @Tom-Elliott You are fired.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

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