Unable to register and inventory new Dell PCs

[Wayne Workman]

@Sebastian-Roth said:

The best thing to do would be to get together two or three people and do some kind of review. Do you think we could get together with @Tom-Elliott on a chat and start sorting through the wiki?

We need to. It needs to be organized like a book - everything in the contents. The search engine is the index.

Old stuff needs to be labeled “OLD” or even removed. I started a list in our secret area already.

[mattyb]

@Sebastian-Roth I would like to thank Sebastian for his time in helping me diagnose this issue. We spent a substantial amount of time working through the issue and I learned a lot through the process! We are working through uploading images for these two machines as I type and all appears to be going well now that I’m on the Trunk version.

[mattyb]

I’m getting the Trunk-specific database error when uploading an image (same as referenced in the WIKI here. I’ve checked all four locations for the correct username/password combination and it’s correct. I’ve checked the filesystem of the new FOG server that Sebastian walked me through, and it’s the correct EXT4. Username ‘Root’ has seems to have the proper system access to the image directory that it needs based on the result of the ls -laR /images command.

[Wayne Workman]

@mattyb said:

Username ‘Root’ has seems to have the proper system access to the image directory that it needs based on the result of the ls -laR /images command.

The username that is used in all of the credentials you checked must have system access to the image directory.

Can you try to log into the server via FTP using the credentials you confirmed? There are examples of how to do this towards the top of that article. Do it from a remote computer - not from the fog server.

[mattyb]

@Wayne-Workman Logging in to ftp://<IP> works fine, I can read and write. Do I need to test at the specific image directory?

[Wayne Workman]

@mattyb It wouldn’t hurt.

Anything in the apache error logs? FOG Configuration -> Log Viewer -> Apache Error Log

[mattyb]

@Wayne-Workman Interesting. Navigating to fog Configuration / Log Viewer straight away says there’s an error with the Fog “ftp_login(): Login incorrect.”

In my Fog Configuration / TFTP Server, the username and password are correct, as are the fog config files on the server.

[Wayne Workman]

@mattyb The error should show you what it tried for the username and password. navigate back to the log viewer and pay attention to the error.

[mattyb]

@Wayne-Workman There’s nothing to expand. Below the pause button it says ‘invalid folder’ and nothing else.

[mattyb]

I think my issue is in Storage Node / DefaultMember / Management Password. I updated that to match all other configs and now I get actual log choices. Trying to upload now.

[mattyb]

That was it. Same headache as this OP: Point #3. Registering and uploading!

[Wayne Workman]

@mattyb said:

That was it. Same headache as this OP: Point #3. Registering and uploading!

Just going to point out that those steps from that post are also in the Wiki article you said you went through Glad you got it working.

[mattyb]

@Wayne-Workman Agreed, but what’s not clear is that the default password in this field is not actually my password, encrypted. The management password needs to be in this field in clear text. The same applies to other config sections on the management web interface. I should have just tried it earlier.

[Wayne Workman]

@mattyb It is clear text, FOG generates a 32 character long pseudorandom password for this.

[Tom Elliott]

@Wayne-Workman not pseudorandom it’s completely random

[Wayne Workman]

@Tom-Elliott said:

@Wayne-Workman not pseudorandom it’s completely random

No such thing in the computer world.

[Tom Elliott]

@Wayne-Workman don’t lie, there most certainly is completely random in the computer world.

[Wayne Workman]

@Tom-Elliott You are fired.