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    Unable to register and inventory new Dell PCs

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • S
      Sebastian Roth Moderator @Tom Elliott
      last edited by Sebastian Roth

      @Tom-Elliott said:

      I’m going to attempt building a kernel without the linux-firmware directory I’ve been using for so long in hopes that it may fix the loading issue (maybe it wasn’t ever really needed)?

      I really don’t think you should remove all the firmware from the kernel you build!! Which loading issue you mean? The error I posted below? That error went away as soon as I added that particular firmware file to CONFIG_EXTRA_FIRMWARE! I am pretty sure there are some NICs which just won’t work without the firmware binaries. Please think twice before removing them.

      I edited my last post to make clear that the error went away when adding the correct firmware to the kernel.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman @Sebastian Roth
        last edited by Wayne Workman

        @Sebastian-Roth said:

        I do find scattered information (@Wayne-Workman reminds me on the scattered info on ISC-DHCP settings) on booting process, PXE, iPXE and there is probably a lot more. For example: https://wiki.fogproject.org

        We have a lot of articles that are scattered. I’ll try to at least get the DHCP stuff linked together right now and list all these other articles on the main troubleshooting page.

        My main problem with all these other articles is that I’m not sure if they are sound or not. They were created back when the wiki was open to all - so the quality may be questionable.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        S 1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator @Wayne Workman
          last edited by

          @Wayne-Workman said:

          main problem with all these other articles is that I’m not sure if they are sound or not.

          Good point! As well there is a lot of pre 1.2.0 stuff in some of the articles which I suspect is more confusing than helping anyone (people who still run 0.32 either know what they do or just don’t care anyway). The best thing to do would be to get together two or three people and do some kind of review. Do you think we could get together with @Tom-Elliott on a chat and start sorting through the wiki?

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          Wayne WorkmanW M 2 Replies Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @Sebastian Roth
            last edited by

            @Sebastian-Roth said:

            The best thing to do would be to get together two or three people and do some kind of review. Do you think we could get together with @Tom-Elliott on a chat and start sorting through the wiki?

            We need to. It needs to be organized like a book - everything in the contents. The search engine is the index.

            Old stuff needs to be labeled “OLD” or even removed. I started a list in our secret area already.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

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            • M
              mattyb @Sebastian Roth
              last edited by

              @Sebastian-Roth I would like to thank Sebastian for his time in helping me diagnose this issue. We spent a substantial amount of time working through the issue and I learned a lot through the process! We are working through uploading images for these two machines as I type and all appears to be going well now that I’m on the Trunk version.

              M 1 Reply Last reply Reply Quote 1
              • M
                mattyb @mattyb
                last edited by

                I’m getting the Trunk-specific database error when uploading an image (same as referenced in the WIKI here. I’ve checked all four locations for the correct username/password combination and it’s correct. I’ve checked the filesystem of the new FOG server that Sebastian walked me through, and it’s the correct EXT4. Username ‘Root’ has seems to have the proper system access to the image directory that it needs based on the result of the ls -laR /images command.

                Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                • Wayne WorkmanW
                  Wayne Workman @mattyb
                  last edited by Wayne Workman

                  @mattyb said:

                  Username ‘Root’ has seems to have the proper system access to the image directory that it needs based on the result of the ls -laR /images command.

                  The username that is used in all of the credentials you checked must have system access to the image directory.

                  Can you try to log into the server via FTP using the credentials you confirmed? There are examples of how to do this towards the top of that article. Do it from a remote computer - not from the fog server.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mattyb @Wayne Workman
                    last edited by

                    @Wayne-Workman Logging in to ftp://<IP> works fine, I can read and write. Do I need to test at the specific image directory?

                    Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                    • Wayne WorkmanW
                      Wayne Workman @mattyb
                      last edited by

                      @mattyb It wouldn’t hurt.

                      Anything in the apache error logs? FOG Configuration -> Log Viewer -> Apache Error Log

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        mattyb @Wayne Workman
                        last edited by

                        @Wayne-Workman Interesting. Navigating to fog Configuration / Log Viewer straight away says there’s an error with the Fog “ftp_login(): Login incorrect.”

                        In my Fog Configuration / TFTP Server, the username and password are correct, as are the fog config files on the server.

                        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                        • Wayne WorkmanW
                          Wayne Workman @mattyb
                          last edited by

                          @mattyb The error should show you what it tried for the username and password. navigate back to the log viewer and pay attention to the error.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            mattyb @Wayne Workman
                            last edited by

                            @Wayne-Workman There’s nothing to expand. Below the pause button it says ‘invalid folder’ and nothing else.

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              mattyb @mattyb
                              last edited by

                              I think my issue is in Storage Node / DefaultMember / Management Password. I updated that to match all other configs and now I get actual log choices. Trying to upload now.

                              M 1 Reply Last reply Reply Quote 0
                              • M
                                mattyb @mattyb
                                last edited by

                                That was it. Same headache as this OP: Point #3. Registering and uploading!

                                Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                                • Wayne WorkmanW
                                  Wayne Workman @mattyb
                                  last edited by Wayne Workman

                                  @mattyb said:

                                  That was it. Same headache as this OP: Point #3. Registering and uploading!

                                  Just going to point out that those steps from that post are also in the Wiki article you said you went through 😉 Glad you got it working.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  M 1 Reply Last reply Reply Quote 0
                                  • M
                                    mattyb @Wayne Workman
                                    last edited by

                                    @Wayne-Workman Agreed, but what’s not clear is that the default password in this field is not actually my password, encrypted. The management password needs to be in this field in clear text. The same applies to other config sections on the management web interface. I should have just tried it earlier.

                                    Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                    • Wayne WorkmanW
                                      Wayne Workman @mattyb
                                      last edited by Wayne Workman

                                      @mattyb It is clear text, FOG generates a 32 character long pseudorandom password for this.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                                      • Tom ElliottT
                                        Tom Elliott @Wayne Workman
                                        last edited by

                                        @Wayne-Workman not pseudorandom it’s completely random

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                                        • Wayne WorkmanW
                                          Wayne Workman @Tom Elliott
                                          last edited by

                                          @Tom-Elliott said:

                                          @Wayne-Workman not pseudorandom it’s completely random

                                          No such thing in the computer world. 🙂

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott @Wayne Workman
                                            last edited by

                                            @Wayne-Workman don’t lie, there most certainly is completely random in the computer world.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
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