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    Cannot Get Capture To Work (New Server)

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    FOG Problems
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    • george1421G
      george1421 Moderator @nbuursma
      last edited by

      @nbuursma no worries here.

      Just change into the directory where you already ran the svn program and it downloaded the files to.

      SO assuming if you ran this command to initially download the svn trunk.
      svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

      To upgrade to the latest release you need to do this

      cd /opt/fog_trunk
      svn up
      cd /opt/fog_trunk/bin
      ./installfog.sh
      
      

      Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      N 1 Reply Last reply Reply Quote 0
      • N
        nbuursma @george1421
        last edited by

        @george1421 said:

        @nbuursma no worries here.

        Just change into the directory where you already ran the svn program and it downloaded the files to.

        SO assuming if you ran this command to initially download the svn trunk.
        svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

        To upgrade to the latest release you need to do this

        cd /opt/fog_trunk
        svn up
        cd /opt/fog_trunk/bin
        ./installfog.sh
        
        

        Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

        Thank you guys, its running now…

        @george1421 said:

        @nbuursma no worries here.

        Just change into the directory where you already ran the svn program and it downloaded the files to.

        SO assuming if you ran this command to initially download the svn trunk.
        svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

        To upgrade to the latest release you need to do this

        cd /opt/fog_trunk
        svn up
        cd /opt/fog_trunk/bin
        ./installfog.sh
        
        

        Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

        Well I’m updated and all my settings stayed - yay!

        0_1452778552949_Capture2.PNG

        But I’m getting the same error - but with more information maybe?

        http://imgur.com/QnoooBh

        Thoughts?

        1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator
          last edited by george1421

          OK now that you are at the latest release the devs can start to work on your issue.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator
            last edited by george1421

            To acquire / steal a post from Sebastian.

            “Could you please run a debug session on this device (WebGUI -> Host -> Basic tasks -> Debug) and run lsblk from the command line of the target computer? What do you get?”

            We were also focused on the fog version (important to know). What device are you trying to capture (make and model). Does this have a traditional hard drive, ssd, or m.2 SSD drive?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            N 2 Replies Last reply Reply Quote 0
            • N
              nbuursma @george1421
              last edited by

              @george1421 said:

              To acquire / steal a post from Sebastian.

              “Could you please run a debug session on this device (WebGUI -> Host -> Basic tasks -> Debug) and run lsblk from the command line of the target computer? What do you get?”

              We were also focused on the fog version (important to know). What device are you trying to capture (make and model). Does this have a traditional hard drive, ssd, or m.2 SSD drive?

              I’ll run the task right now, as to the device - currently its a Lenovo X250 with a Samsung SSD 850 EVO 120GB HDD

              1 Reply Last reply Reply Quote 0
              • N
                nbuursma @george1421
                last edited by

                @george1421 said:

                To acquire / steal a post from Sebastian.

                “Could you please run a debug session on this device (WebGUI -> Host -> Basic tasks -> Debug) and run lsblk from the command line of the target computer? What do you get?”

                We were also focused on the fog version (important to know). What device are you trying to capture (make and model). Does this have a traditional hard drive, ssd, or m.2 SSD drive?

                Okay I ran it:

                http://imgur.com/tVVvEj7

                1 Reply Last reply Reply Quote 0
                • N
                  nbuursma
                  last edited by

                  Oh! Okay… hmm… it appears that the x250s have a small SSD built into them perhaps?

                  Would that not having any partitions on it throw off Fog?

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @nbuursma
                    last edited by

                    @nbuursma OK, that is where lenovo is hiding all of that malware lol.

                    I think that should be a question for the @Developers but the structure of the drives /dev/sda (etc) should not trow off FOG. But that 14GB empty hard drive might.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    Tom ElliottT 1 Reply Last reply Reply Quote 1
                    • Tom ElliottT
                      Tom Elliott @george1421
                      last edited by

                      @george1421 depends on how it is seen in the system.

                      If the SSD is the first drive, it may pose a problem.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @Tom Elliott
                        last edited by george1421

                        @Tom-Elliott His link to the image has this built in lenovo hard drive as /dev/sdb, where his main SATA SSD is /dev/sda. But who knows what format or partition table it has on this 14GB drive, let alone the reason why it is there truly there.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @george1421
                          last edited by

                          @george1421 We get partitions based on the drive.

                          If this is a resizable image, then it should get the first device found (/dev/sda in this case).

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator
                            last edited by george1421

                            @Tom-Elliott Interesting. Then if we look at this picture http://imgur.com/QnoooBh can we tell if sda or sdb is thowing the error. Its not quite clear. Its coming up with an unterminated string. According to the output of lsblk it should be working no problem.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            N 1 Reply Last reply Reply Quote 0
                            • N
                              nbuursma @george1421
                              last edited by

                              @george1421 said:

                              @Tom-Elliott Interesting. Then if we look at this picture http://imgur.com/QnoooBh can we tell if sda or sdb is thowing the error. Its not quite clear. Its coming up with an unterminated string. According to the output of lsblk it should be working no problem.

                              Okay guys, I got pretty far on my own…

                              I figured the small SSD was the issue so I logged into windows - > disk management -> formatted it
                              Then I updated the host on the fog server so Host Primary Disk = /dev/sda
                              This seems to work, the partclone actually images the hard drive re-sizing as it goes… it still failed though at the end when it was updating the database.

                              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                              • Wayne WorkmanW
                                Wayne Workman @nbuursma
                                last edited by

                                @nbuursma Do you know how to do a debug upload?

                                It’d allow you to step through the imaging process - and when the error happens, you’ll have time to take a good-looking photo with a camera and upload here for us to see. You might find some other errors too that you didn’t notice before.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                N 2 Replies Last reply Reply Quote 0
                                • N
                                  nbuursma @Wayne Workman
                                  last edited by

                                  @Wayne-Workman said:

                                  @nbuursma Do you know how to do a debug upload?

                                  It’d allow you to step through the imaging process - and when the error happens, you’ll have time to take a good-looking photo with a camera and upload here for us to see. You might find some other errors too that you didn’t notice before.

                                  I’m kicking one off now… its so weird, it literally goes through the entire capture process and then fails at updating the database.

                                  I’ll update this more info after the debug capture.

                                  1 Reply Last reply Reply Quote 0
                                  • N
                                    nbuursma @Wayne Workman
                                    last edited by

                                    @Wayne-Workman said:

                                    @nbuursma Do you know how to do a debug upload?

                                    It’d allow you to step through the imaging process - and when the error happens, you’ll have time to take a good-looking photo with a camera and upload here for us to see. You might find some other errors too that you didn’t notice before.

                                    Okay I dont know how to do this debug capture at all…

                                    Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                    • Wayne WorkmanW
                                      Wayne Workman @nbuursma
                                      last edited by Wayne Workman

                                      @nbuursma said:

                                      Okay I dont know how to do this debug capture at all…

                                      When you’re on the confirmation page for creating an image task, it’s just a little check box before you confirm the task creation. This is how it works in FOG Trunk anyways.

                                      After your host boots up to the network for a debug upload/download you can issue the fog command to initiate the imaging task. You’d then slowly [enter] through each step.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      N 1 Reply Last reply Reply Quote 1
                                      • N
                                        nbuursma @Wayne Workman
                                        last edited by

                                        @Wayne-Workman said:

                                        @nbuursma said:

                                        Okay I dont know how to do this debug capture at all…

                                        When you’re on the confirmation page for creating an image task, it’s just a little check box before you confirm the task creation. This is how it works in FOG Trunk anyways.

                                        After your host boots up to the network for a debug upload/download you can issue the fog command to initiate the imaging task. You’d then slowly [enter] through each step.

                                        Got it, okay first thing that fails is
                                        Attempting to check in… Failed

                                        Then screen is filled with complete GARBAGE

                                        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                        • Wayne WorkmanW
                                          Wayne Workman @nbuursma
                                          last edited by

                                          @nbuursma said:

                                          Got it, okay first thing that fails is
                                          Attempting to check in… Failed

                                          Then screen is filled with complete GARBAGE

                                          Can you get us a picture?

                                          How is it that it fails on check in, when before it failed at the very end? What changed?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          1 Reply Last reply Reply Quote 0
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