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Can upload and image, can’t deploy on Acer

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  • P
    PageTown
    last edited by Apr 27, 2015, 6:55 PM

    Hello! I am running Fog 1.2.0 on Ubuntu 12.04. I successfully created and uploaded a Win7 image from an Acer Aspire X3910 desktop machine, but I am unable to deploy that image back onto that same model. I’ve tried it on a couple different units of the same model and they all hang up then go into a reboot loop. I have tried several of the different Fog kernels, but none of them have fixed the issue. Can anyone give me some ideas on things I might try? Thanks!

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    • P
      PageTown
      last edited by Apr 27, 2015, 7:01 PM

      I meant to type “Can upload AN image” for the topic.

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      • S
        SeqSupportEdkey
        last edited by Apr 27, 2015, 7:01 PM

        What TFTP boot file are you using on your DHCP server? Are you using dnsmasq? Does the upload truly finish all the way?(make sure to check the task management section to see if the upload is stuck.)

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        • J
          Joseph Hales Testers
          last edited by Apr 27, 2015, 7:02 PM

          The most common cause for reboot loops after imaging that I’ve seen is that the bios has a different drive type set then the one you uploaded from ACPI vs ide ect…

          RTFM

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          • P
            PageTown
            last edited by Apr 27, 2015, 7:18 PM

            [quote=“SeqSupport@Edkey, post: 46330, member: 27616”]What TFTP boot file are you using on your DHCP server? Are you using dnsmasq? Does the upload truly finish all the way?(make sure to check the task management section to see if the upload is stuck.)[/quote]

            Where would I go to check the TFTP boot file type?

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            • J
              Joseph Hales Testers
              last edited by Apr 27, 2015, 7:29 PM

              Option 67 on your DHCP server.

              RTFM

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              • W
                Wayne Workman
                last edited by Apr 27, 2015, 8:34 PM

                You might also check to see if you’re image is stuck in /images/dev

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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                https://fogtesting.fogproject.us/
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                • P
                  PageTown
                  last edited by Apr 28, 2015, 12:36 PM

                  [quote=“Joseph Hales, post: 46334, member: 18131”]Option 67 on your DHCP server.[/quote]

                  Where would I go to check that? Sorry, I am new to all this linux stuff.

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                  • W
                    Wayne Workman
                    last edited by Apr 28, 2015, 12:58 PM

                    [quote=“PageTown, post: 46354, member: 29454”]Where would I go to check that? Sorry, I am new to all this linux stuff.[/quote]

                    Check this page out, it’ll explain 067 for DHCP, and has links to dnsmasq if you use that.
                    [url]http://fogproject.org/wiki/index.php/DHCP_Settings#FOG_dnsmasq_.28ProxyDHCP.29[/url]

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

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                    • P
                      PageTown
                      last edited by Apr 28, 2015, 1:31 PM

                      [quote=“Wayne Workman, post: 46362, member: 28155”]Check this page out, it’ll explain 067 for DHCP, and has links to dnsmasq if you use that.
                      [url]http://fogproject.org/wiki/index.php/DHCP_Settings#FOG_dnsmasq_.28ProxyDHCP.29[/url][/quote]

                      Thanks! I am unable to find where I need to go in Ubuntu 12.04 to see/change anything on that page though. 😞

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                      • W
                        Wayne Workman
                        last edited by Apr 28, 2015, 1:39 PM

                        [quote=“PageTown, post: 46327, member: 29454”]Hello! I am running Fog 1.2.0 on Ubuntu 12.04. I successfully created and uploaded a Win7 image from an Acer Aspire X3910 desktop machine, but I am unable to deploy that image back onto that same model. I’ve tried it on a couple different units of the same model and they all hang up then go into a reboot loop. I have tried several of the different Fog kernels, but none of them have fixed the issue. Can anyone give me some ideas on things I might try? Thanks![/quote]

                        I was just pointing you to that link because you asked… but, I don’t think that your option 067 / boot-file settings are the problem.

                        Because you were able to upload an image, this tells me you were able to network boot the machine, got the fog menu probably, registered the machine probably, created an image container, and created an upload task, and then were able to complete an upload… You’ve got a lot done, already. And you’re very close to being done completely.

                        I think your issue is FTP, which is why I asked you to check your /images/dev directory.
                        If you’re using the defaults, you can do that with this command:
                        [CODE]ls -laR /images[/CODE]
                        That will list everything in /images recursively.
                        Look at the /images/dev directory. If you’ve got a directory in there with the MAC address of your target-host for the directory name, then you’ve got yourself an FTP problem… and if you’ve got yourself an FTP problem, 90% of the time it’s just permissions/credentials related. You should also see files called /images/.mntcheck and /images/dev/.mntcheck in there.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

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                        • P
                          PageTown
                          last edited by Apr 29, 2015, 6:43 PM

                          Here’s what’s I got when I ran ls -laR /images. The image I am trying to deploy is AcerIntel:

                          [url=“/_imported_xf_attachments/1/1941_PageTownImages.zip?:”]PageTownImages.zip[/url]

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                          • W
                            Wayne Workman
                            last edited by Apr 29, 2015, 11:29 PM

                            [quote=“PageTown, post: 46537, member: 29454”]Here’s what’s I got when I ran ls -laR /images. The image I am trying to deploy is AcerIntel:[/quote]

                            Permissions look good to me. Everything owned by root:root, everything 777. You’ve got .mntcheck in the right spots.

                            [quote=“SeqSupport@Edkey, post: 46330, member: 27616”]What TFTP boot file are you using on your DHCP server? Are you using dnsmasq? Does the upload truly finish all the way?(make sure to check the task management section to see if the upload is stuck.)[/quote]

                            Coming back to the TFTP thing that SeqSupport brought up, I think that’s the next place to look.

                            I believe you’re running your own DHCP, right? yes.

                            [quote=“PageTown, post: 46443, member: 29454”]
                            Here’s what’s in my etc/dhcp/dhcpd.conf file:

                            DHCP Server Configuration file.

                            see /usr/share/doc/dhcp*/dhcpd.conf.sample

                            This file was created by FOG

                            use-host-decl-names on;
                            ddns-update-style interim;
                            ignore client-updates;
                            next-server 10.1.0.185;

                            subnet 10.1.0.0 netmask 255.255.254.0 {
                            option subnet-mask 255.255.254.0;
                            range dynamic-bootp 10.1.0.10 10.1.0.254;
                            default-lease-time 21600;
                            max-lease-time 43200;
                            option domain-name-servers 127.0.0.1;
                            option routers 10.1.0.185;
                            filename “undionly.kpxe”;

                            }[/quote]

                            See where it says: [CODE]filename “undionly.kpxe”;[/CODE]

                            That’s how you’d change the boot file you’re using. Try using undionly.kkpxe
                            Any change you make to your DHCP configuration file requires a DHCP restart. Remember the command to do that? Also, if you’re wondering where these files are, they are in /tftpboot the ones with .efi extensions are for UEFI systems. the ones without it are for BIOS systems.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

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