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PXE menu not loading on Latitude 3540

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  • T
    TThax
    last edited by Mar 2, 2015, 10:00 PM

    I have imaged a couple of this model of computer when I was running .32, but I just upgraded to 1.2 (and updated DHCP to undionly.kpxe) (also, this is Ubuntu 12.04LTS) and this laptop will not load the menu. I also tried adding the host manually and telling it to download the image and it does not. It acts like it is going to load, flashes something too quick for me to catch and then goes into:
    initialising ipxe devices and then it does configuring (Mac address), then it flashes something else too quick to catch and then reboots the machine.

    I have successfully downloaded images to a couple of other models, so I don’t think it is a DHCP issue or anything like that. I have tried a few kernels (including a couple of Toms that aren’t under the published area), and so far nothing.

    Help me Obi Wan Kenobi, you’re my only hope!

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    • T
      Tom Elliott
      last edited by Mar 2, 2015, 10:02 PM

      Try the undionly.kkpxe instead of the undionly.kpxe.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • J
        Joseph Hales Testers
        last edited by Mar 2, 2015, 10:04 PM

        Also change menu exit type to grub for these I believe.

        RTFM

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        • T
          TThax
          last edited by Mar 2, 2015, 10:14 PM

          I changed it to undionly.kkpxe and now it does what you see in the image.

          [url=“/_imported_xf_attachments/1/1732_Fogissue.jpg?:”]Fogissue.jpg[/url]

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          • S
            Sebastian Roth Moderator
            last edited by Mar 2, 2015, 10:58 PM

            Interesting… I am not 100% sure but I think this is kind of the same issue I see when running FOG on our Macminis. [URL=‘http://fogproject.org/forum/threads/mac-support.11033/page-2#post-34584’]See here[/URL] on how I got this fixed. Maybe it works on your Latitude 3540 as well…?

            Seams like this was fixed in SVN at some point but maybe got reverted later on?!

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • J
              Junkhacker Developer
              last edited by Mar 3, 2015, 2:45 PM

              [quote=“TThax, post: 43015, member: 27004”]I changed it to undionly.kkpxe and now it does what you see in the image.[/quote]

              that looks to me like a kernel/init to 32/64 bit mismatch

              signature:
              Junkhacker
              We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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              • T
                TThax
                last edited by Mar 4, 2015, 4:42 PM

                How would I correct that, Junkhacker?

                I am running Ubuntu 12.04LTS 64bit, and I tried both the 64 bit and 32 bit kernels. Each change I make, it still works fine with the optiplex 330 I have been using as a test machine, just not with the latitude.

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                • W
                  Wolfbane8653 Developer
                  last edited by Mar 4, 2015, 4:52 PM

                  Match your settings here is what I have. IF you didn’t change any of the locations of things.
                  [ATTACH=full]1742[/ATTACH]

                  [url=“/_imported_xf_attachments/1/1742_Untitled.png?:”]Untitled.png[/url]

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                  • T
                    TThax
                    last edited by Mar 4, 2015, 5:45 PM

                    Wolfbane: All of my settings there look correct too. I just tried another latitude (E5530) that has never been imaged or registered with Fog, and it loaded the fog menu just fine. I changed it back to undionly.kpxe because the .kkpxe caused some different issues. It is doing what it did before, where it loads the screen attached, then it just reboots.

                    [url=“/_imported_xf_attachments/1/1746_morefog.jpg?:”]morefog.jpg[/url]

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                    • W
                      Wolfbane8653 Developer
                      last edited by Mar 4, 2015, 6:14 PM

                      Are you getting this exact message and then it times out? If so then its not making it to the FOG MENU when this occurs. When this times out it means that this machine did not receive a DHCP address, thus never making it to the FOG MENU.

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                      • T
                        TThax
                        last edited by Mar 4, 2015, 6:41 PM

                        It appears to be drawing an IP before that screen. Attached is the two screens I see. I apologize for the poor quality, but it happens so fast that I couldn’t catch it when it was happening with a keystroke, so I shot video on my cellphone, and then took screenshots.

                        All of this is happening on the same switch as 2 other computers that aren’t having this issue, and I have tried changing this computers patch cable to a port on the switch that one of the others was using just to make sure that it wasn’t a problem with a specific port config.

                        [url=“/_imported_xf_attachments/1/1747_fogsnip.PNG?:”]fogsnip.PNG[/url][url=“/_imported_xf_attachments/1/1748_fogsnip2.PNG?:”]fogsnip2.PNG[/url]

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                        • J
                          Junkhacker Developer
                          last edited by Mar 4, 2015, 7:28 PM

                          have you checked for any bios updates available for that computer?

                          signature:
                          Junkhacker
                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                          • T
                            TThax
                            last edited by Mar 4, 2015, 8:27 PM

                            There was an update from A08 to A09. I updated it, same thing.

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                            • T
                              Tom Elliott
                              last edited by Mar 4, 2015, 8:44 PM

                              Would you please upstate to 3077?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                              • T
                                TThax
                                last edited by Mar 4, 2015, 8:46 PM

                                Sorry if this is a stupid question, but update what to 3077?

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                                • J
                                  Junkhacker Developer
                                  last edited by Mar 4, 2015, 8:56 PM

                                  [quote=“TThax, post: 43238, member: 27004”]Sorry if this is a stupid question, but update what to 3077?[/quote]

                                  [url]http://fogproject.org/wiki/index.php/Upgrade_to_trunk[/url]

                                  signature:
                                  Junkhacker
                                  We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                  • T
                                    TThax
                                    last edited by Mar 4, 2015, 9:03 PM

                                    Does it matter which way I do it?

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                                    • T
                                      TThax
                                      last edited by Mar 4, 2015, 9:17 PM

                                      Nevermind, upgrade in progress.

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                                      • T
                                        TThax
                                        last edited by Mar 4, 2015, 9:29 PM

                                        It is still timing out. I would suggest that it is just a problem with this model, but I have already uploaded twice and downloaded once to and from a couple of laptops of the same model. Although now when it times out, it doesn’t do a full reboot, it kicks it straight to a windows startup.

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                                        • T
                                          TThax
                                          last edited by Mar 4, 2015, 9:46 PM

                                          I don’t know what happened, but now after upgrading, my optiplex 380 won’t boot to Fog. It times out like it is a TFTP problem, but I rebooted the Fog machine and reset the tftp service on the Fog machine. I am about to leave this school and won’t be back until the 16th since they are at spring break next week. So, while I appreciate any responses, just know that I won’t be able to try anything until then.

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