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Problem with 'permission denied' after FOG server restart

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FOG Problems
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  • S
    Sebastian Roth Moderator
    last edited by Mar 7, 2015, 12:52 PM

    Seems like there are no images being saved when you upload them. Maybe the are not moved. When you upload an image it’s first saved to /images/dev/<image-name> and moved to /images/<image-name> when it’s finished. Please run this command on the server ‘ls -alR /images’ and post the output.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    1 Reply Last reply Reply Quote 0
    • H
      haste347
      last edited by Mar 9, 2015, 3:10 PM

      Hmm, I seem to have some issue with getting the info posted. I cannot attach the plain text file, and when I try to post as I have been posting, it says it is spam. 😕

      Here is the output of what I am able to get by the spam filter. It basically continues down listing each of the images similar to the “VEIGoldenImage” and “VEIUbuntu1404x647010” files below.

      @VEI-FOG:~# ls -alR /images
      /images:
      total 92
      drwxrwxrwx 23 root root 4096 Mar 5 11:07 .
      drwxr-xr-x 25 root root 4096 Feb 10 11:04 …
      drwxrwxrwx 2 root root 4096 Mar 5 11:07 dev
      -rwxrwxrwx 1 root root 0 Feb 25 16:36 .mntcheck
      drwxrwxrwx 2 root root 4096 Feb 10 11:04 postdownloadscripts
      drwxrwxrwx 2 root root 4096 Feb 19 15:25 PRC04
      drwxrwxrwx 2 root root 4096 Feb 18 17:08 VEIGoldenImage
      drwxrwxrwx 2 root root 4096 Mar 5 10:38 VEIUbuntu1404x647010
      drwxrwxrwx 2 root root 4096 Feb 12 14:21 VEIWin75520Laptop
      drwxrwxrwx 2 root root 4096 Feb 11 14:41 Win76430
      drwxrwxrwx 2 root root 4096 Feb 12 14:08 Win7Accounting
      drwxrwxrwx 2 root root 4096 Feb 16 16:47 Win7Acer4620Laptop
      drwxrwxrwx 2 root root 4096 Feb 13 11:20 Win7BaseImage
      drwxrwxrwx 2 root root 4096 Feb 13 12:07 Win7CivilDesigner
      drwxrwxrwx 2 root root 4096 Feb 12 15:32 Win7CivilEngineer
      drwxrwxrwx 2 root root 4096 Feb 16 17:09 Win7CostControls
      drwxrwxrwx 2 root root 4096 Feb 12 15:38 Win7IEwCAD
      drwxrwxrwx 2 root root 4096 Feb 12 15:28 Win7InstrumentElectrical
      drwxrwxrwx 2 root root 4096 Feb 16 14:12 Win7Mechanical
      drwxrwxrwx 2 root root 4096 Feb 18 15:10 Win7PipingwCAD
      drwxrwxrwx 2 root root 4096 Feb 12 15:25 Win7Process
      drwxrwxrwx 2 root root 4096 Feb 12 15:49 Win7ProjectControls
      drwxrwxrwx 2 root root 4096 Mar 5 10:55 Win7TestImage
      drwxrwxrwx 2 root root 4096 Feb 19 09:06 Win7ZboxAcer

      /images/dev:
      total 8
      drwxrwxrwx 2 root root 4096 Mar 5 11:07 .
      drwxrwxrwx 23 root root 4096 Mar 5 11:07 …
      -rwxrwxrwx 1 root root 0 Feb 25 16:38 .mntcheck

      /images/postdownloadscripts:
      total 12
      drwxrwxrwx 2 root root 4096 Feb 10 11:04 .
      drwxrwxrwx 23 root root 4096 Mar 5 11:07 …
      -rwxrwxrwx 1 root root 233 Feb 10 11:04 fog.postdownload

      /images/PRC04:
      total 56336000
      drwxrwxrwx 2 root root 4096 Feb 19 15:25 .
      drwxrwxrwx 23 root root 4096 Mar 5 11:07 …
      -rwxrwxrwx 1 root root 512 Feb 19 15:24 d1.mbr
      -rwxrwxrwx 1 root root 78557 Feb 19 15:24 d1p1.img
      -rwxrwxrwx 1 root root 192215879 Feb 19 15:25 d1p2.img
      -rwxrwxrwx 1 root root 57495742045 Feb 19 16:54 d1p3.img

      /images/VEIGoldenImage:
      total 12590772
      drwxrwxrwx 2 root root 4096 Feb 18 17:08 .
      drwxrwxrwx 23 root root 4096 Mar 5 11:07 …
      -rwxrwxrwx 1 root root 1 Feb 18 16:55 d1.fixed_size_partitions
      -rwxrwxrwx 1 root root 0 Feb 18 16:58 d1.has_grub
      -rwxrwxrwx 1 root root 1048576 Feb 18 16:58 d1.mbr
      -rwxrwxrwx 1 root root 259 Feb 18 16:58 d1.minimum.partitions
      -rwxrwxrwx 1 root root 15 Feb 18 16:55 d1.original.fstypes
      -rwxrwxrwx 1 root root 259 Feb 18 16:55 d1.original.partitions
      -rwxrwxrwx 1 root root 0 Feb 18 16:55 d1.original.swapuuids
      -rwxrwxrwx 1 root root 8141788569 Feb 18 17:08 d1p1.img
      -rwxrwxrwx 1 root root 4750076687 Feb 18 16:31 VEIGoldenImage

      /images/VEIUbuntu1404x647010:
      total 1788480
      drwxrwxrwx 2 root root 4096 Mar 5 10:38 .
      drwxrwxrwx 23 root root 4096 Mar 5 11:07 …
      -rwxrwxrwx 1 root root 4 Mar 5 10:34 d1.fixed_size_partitions
      -rwxrwxrwx 1 root root 0 Mar 5 10:34 d1.has_grub
      -rwxrwxrwx 1 root root 1048576 Mar 5 10:34 d1.mbr
      -rwxrwxrwx 1 root root 310 Mar 5 10:34 d1.minimum.partitions
      -rwxrwxrwx 1 root root 48 Mar 5 10:34 d1.original.fstypes
      -rwxrwxrwx 1 root root 310 Mar 5 10:34 d1.original.partitions
      -rwxrwxrwx 1 root root 47 Mar 5 10:38 d1.original.swapuuids
      -rwxrwxrwx 1 root root 1830317087 Mar 5 10:38 d1p1.img
      -rwxrwxrwx 1 root root 551 Mar 5 10:38 d1p2.img

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by Mar 9, 2015, 3:17 PM

        Looks pretty good! I just don’t understand why you don’t see this when connecting with NFS…

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • H
          haste347
          last edited by Mar 9, 2015, 3:51 PM

          It is a head scratcher, for sure! Do you think a re-install is in order at this point?

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Mar 9, 2015, 6:25 PM

            Hmmmm. I personally don’t like reinstalling just for gods sake. Might fix it but you’ll never know why… If that’s ok with you give it a go!

            But before that please check your /etc/exports again. I am very sorry to say this but I checked the code from your very fist post character by character just now. Yours looks like this (is that correct???):
            [CODE]/images *(ro_sync,no_wdelay,insecure_locks,no_root_squash,insecure)
            /images/dev *(rw,sync,no_wdelay,no_root_squash,insecure)[/CODE]

            But on my system it looks like this:
            [CODE]/images *(ro,sync,no_wdelay,insecure_locks,no_root_squash,insecure,fsid=1)
            /images/dev *(rw,sync,no_wdelay,no_root_squash,insecure,fsid=2)[/CODE]

            See the differences?? ‘ro_sync’ should definitely be ‘ro,sync’ and I guess those ‘fsid’ parameters at the end are there for a reason too!

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • T
              Tom Elliott
              last edited by Mar 9, 2015, 6:28 PM

              The fsid isn’t always needed, but some OS’s require it as a “priority” ordering of sorts. It doesn’t hurt TO have them, but it also doesn’t hurt to not have them.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • H
                haste347
                last edited by Mar 9, 2015, 6:41 PM

                Ahh, my fault, sorry, I was typing with my head over my shoulders. Here is an actual copy/paste of the etc/exports

                /images *(ro,sync,no_wdelay,insecure_locks,no_root_squash,insecure)
                /images/dev *(rw,sync,no_wdelay,no_root_squash,insecure)

                I too, don’t like re-installing as we never find out the cause. However, another install would help my experience doing so, and doing a fresh setup knowing I will need to use dnsmasq would be good for me as well.

                I’ve got a back-up of all the created images anway, which makes it even less of a hassle.

                I certainly appreciate all of the awesome help you’ve provided!

                I will update after I get the install complete.

                1 Reply Last reply Reply Quote 0
                • H
                  haste347
                  last edited by Mar 9, 2015, 11:04 PM

                  I have finished the re-install and so far so good! I am both capturing and deploying images, even the laptop I initially noticed the problem with is taking the restored-from-back-up image.

                  I am currently restoring the rest of the images and will test more tomorrow. I will even restart the FOG server and hope this doesn’t happen again! Haha!

                  At this time, I think all of the ‘fixes’ for me trying to get the original TFTP timeout issue resolved (before I tried dnsmasq) may be the cause for this. With my inexperience with Linux I was trying what worked for others without actually knowing what I was changing.

                  The only issue I seem to have now is after I installed dnsmasq, I can no longer browse the internet. It’s a dns issue, for sure, as I can ping IPs, just not names. This also was happening before I re-installed. I’ll work that issue out with the dnsmasq peeps.

                  I will update after the re-start!

                  1 Reply Last reply Reply Quote 0
                  • T
                    Tom Elliott
                    last edited by Mar 9, 2015, 11:15 PM

                    Before restart,

                    Make sure the port=0 is not commented otherwise dnsmasq tries to act as the dns provider which is likely what is your internet problem.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • H
                      haste347
                      last edited by Mar 11, 2015, 4:30 PM

                      Thanks Tom! That did it!

                      I had database issues with the restart, though. It wanted me to update the database (as during initial installation) and when I clicked it, I received a long list of errors due to the database already being there. I followed some of the fixes on modifying the config.class.php and .fogsettings with no luck. I re-installed FOG which required me to do some dnsmasq changes as well. FOG is working again, but I’ll continue to restart and try more fixes.

                      Thanks again!!!

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