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    Problem with 'permission denied' after FOG server restart

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    • S
      Sebastian Roth Moderator
      last edited by

      What are the permissions on your directories (ls -al /images && ls -al /images/dev)?

      Please try to mount the NFS share from another computer and report about any errors you see:
      [CODE]mkdir -p /mnt/nfstest && mount -v 10.0.2.250:/images /nfstest
      umount /nfstest
      mount -v 10.0.2.250:/images/dev /nfstest
      umount /nfstest && rmdir /nfstest[/CODE]

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • H
        haste347
        last edited by

        Wayne, I have disconnected the drive, no change.

        Frank, I have attached the output of the permissions. I am loading another PC with Ubuntu to help with testing.
        The FOG setup should have made the share able to be mounted even after a restart, correct?

        Thank you again, for your help. Getting into Linux has a decently steep learning curve and I appreciate your help!

        [url=“/_imported_xf_attachments/1/1721_IMAG2054.jpg?:”]IMAG2054.jpg[/url]

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        • S
          Sebastian Roth Moderator
          last edited by

          [quote=“haste347, post: 42908, member: 28447”]Frank, I have attached the output of the permissions. I am loading another PC with Ubuntu to help with testing.
          The FOG setup should have made the share able to be mounted even after a restart, correct?[/quote]
          Permissions look pretty good to me! Yes, FOG should setup NFS properly even if running it a couple of times and restarting the server doesn’t hurt either (as nfs server is being started as a service at boot time). Keep us posted how you go with mounting NFS from your new test machine.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • mecsrM
            mecsr
            last edited by

            I am having a similar problem so I tried mounting on another computer. I attached a screenshot of the output.
            It said permission denied, so I tried with sudo and it says only root can do that.
            Thoughts?

            [url=“/_imported_xf_attachments/1/1722_mount fail.PNG?:”]mount fail.PNG[/url]

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by

              Forgot to say that mounting can usually only be done by root! So use [B]sudo[/B] with all these commands…

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • mecsrM
                mecsr
                last edited by

                I also get this error when I try to start a job with an image that worked fine with 1.2
                I made sure all the options in the image management are the same as they were before and all that jazz.
                I also tried the mounting again with just mounting in one command and got a wrong fs type, bad option, bad superblock error.
                Screenshots attached.
                Thanks again for all the help.

                [url=“/_imported_xf_attachments/1/1723_job from fog.PNG?:”]job from fog.PNG[/url][url=“/_imported_xf_attachments/1/1724_tried again.PNG?:”]tried again.PNG[/url]

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                • S
                  Sebastian Roth Moderator
                  last edited by

                  Please run ‘sudo exportfs -a’ on the FOG server. Error message like the one you see in the web interfaces occour if there is no image stored in ‘/images/<name-of-image>’. Maybe you never uploaded one or it went missing. ‘ls -al /images’…

                  EDIT: And please make sure nfs client is installed (debian/ubuntu: sudo apt-get install nfs-common) on that machine that you run the tests from!

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • mecsrM
                    mecsr
                    last edited by

                    The image files are all there right sizes and all.
                    exportfs -a gave a bunch of errors

                    [url=“/_imported_xf_attachments/1/1725_exportfs -a.PNG?:”]exportfs -a.PNG[/url]

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                    • mecsrM
                      mecsr
                      last edited by

                      I just installed nfs-common on mount test machine and I got a more detailed failure.

                      Edit: Oh an my permissions are currently set to 777 for the /images folder for the sake of testing.
                      Typically I have them set to 775
                      owner and group is fog
                      I have also tried setting the group to www-data

                      [url=“/_imported_xf_attachments/1/1726_mount attempt.PNG?:”]mount attempt.PNG[/url]

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                      • mecsrM
                        mecsr
                        last edited by

                        Well I feel dumb,
                        I just had to edit the etc/exports file after updating to say
                        /images …
                        and
                        /images/dev…
                        instead of
                        y…
                        and
                        y/dev…

                        Not sure why it changed itself to y as the images directory, it looks like everything is working now. Thanks again for all your help.

                        Thanks,
                        -JJ

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by

                          Who would’ve thought that it were wrong entries in /etc/exports… Sounds a bit like you hit the wrong keys when installing FOG. When the installer asked for the path you gave ‘y’ for ‘yes’ maybe…

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • H
                            haste347
                            last edited by

                            Alright, from a workstation on the same subnet I tried the commands you listed…here are the results.

                            root@VEI-3000D:~# sudo mkdir -p /mnt/nfstest && mount -v 10.0.2.250:/images /nfstest
                            mount: no type was given - I’ll assume nfs because of the colon
                            mount: mount point /nfstest does not exist

                            root@VEI-3000D:~# sudo umount /nfstest
                            umount: /nfstest: not found

                            root@VEI-3000D:~# sudo mount -v 10.0.2.250:/images/dev /nfstest
                            mount: no type was given - I’ll assume nfs because of the colon
                            mount: mount point /nfstest does not exist

                            root@VEI-3000D:~# umount /nfstest && rmdir /nfstest
                            umount: /nfstest: not found

                            And, just for further testing to eliminate the folder not being there, I tried to mount to the /images folder.

                            root@VEI-3000D:~# sudo mount -v 10.0.2.250:/images
                            mount: can’t find 10.0.2.250:/images in /etc/fstab or /etc/mtab
                            root@VEI-3000D:~#

                            Thank you again for your help!!!

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by

                              Was probably pretty late when I wrote this post… My fault, shoud be like this:
                              [CODE]mkdir -p /mnt/nfstest && mount -v 10.0.2.250:/images /mnt/nfstest
                              umount /mnt/nfstest
                              mount -v 10.0.2.250:/images/dev /mnt/nfstest
                              umount /mnt/nfstest && rmdir /mnt/nfstest[/CODE]
                              Can you see the difference? By the way… what is the IP address of your FOG server?

                              [B]And please make sure that ‘nfs-common’ (debian/ubuntu) or ‘nfs-utils’ and ‘nfs-utils-lib’ (centos) packages are installed before you try this!![/B]

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • mecsrM
                                mecsr
                                last edited by

                                [quote=“Uncle Frank, post: 42937, member: 28116”]Who would’ve thought that it were wrong entries in /etc/exports… Sounds a bit like you hit the wrong keys when installing FOG. When the installer asked for the path you gave ‘y’ for ‘yes’ maybe…[/quote]

                                Well I actually just used the script I had posted in these forums that I made when .33b was still the dev.
                                I guess something changed in the installer for the images path not defaulting to /images with a y?

                                1 Reply Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott
                                  last edited by

                                  It’s a default to set /images or whatever value you type in.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • H
                                    haste347
                                    last edited by

                                    My fog servers IP is 10.0.2.250

                                    Yes! There is now a difference with those commands. They seem to be working now! (I did have to install nfs-common on the workstation).

                                    root@VEI-3000D:/home/administrator# sudo mkdir -p /mnt/nfstest && mount -v 10.0.2.250:/images /mnt/nfstest
                                    mount: no type was given - I’ll assume nfs because of the colon
                                    mount.nfs: timeout set for Wed Mar 4 11:14:44 2015
                                    mount.nfs: trying text-based options ‘vers=4,addr=10.0.2.250,clientaddr=10.0.2.153’

                                    root@VEI-3000D:/home/administrator# sudo umount /mnt/nfstest

                                    root@VEI-3000D:/home/administrator# sudo mount -v 10.0.2.250:/images/dev /mnt/nfstest
                                    mount: no type was given - I’ll assume nfs because of the colon
                                    mount.nfs: timeout set for Wed Mar 4 11:15:30 2015
                                    mount.nfs: trying text-based options ‘vers=4,addr=10.0.2.250,clientaddr=10.0.2.153’

                                    root@VEI-3000D:/home/administrator# sudo umount /mnt/nfstest && rmdir /mnt/nfstest
                                    root@VEI-3000D:/home/administrator#

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                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      Are you sure you still get the same error when booting into FOG??

                                      From what I can see NFS seems to be alright. But please run another test:
                                      [CODE]sudo mkdir -p /mnt/nfstest && sudo mount -v 10.0.2.250:/images /mnt/nfstest
                                      sudo ls -al /mnt/nfstest
                                      sudo umount /mnt/nfstest[/CODE]

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • H
                                        haste347
                                        last edited by

                                        Below are the results of the commands.

                                        root@VEI-3000D:/home/administrator# sudo mkdir -p /mnt/nfstest && sudo mount -v 10.0.2.250:/images /mnt/nfstest
                                        mount: no type was given - I’ll assume nfs because of the colon
                                        mount.nfs: timeout set for Thu Mar 5 08:41:21 2015
                                        mount.nfs: trying text-based options ‘vers=4,addr=10.0.2.250,clientaddr=10.0.2.153’

                                        root@VEI-3000D:/home/administrator# sudo ls -al /mnt/nfstest
                                        total 12
                                        drwxrwxrwx 22 root root 4096 Feb 27 09:45 .
                                        drwxr-xr-x 3 root root 4096 Mar 5 08:37 …
                                        drwxrwxrwx 2 root root 4096 Feb 19 16:54 dev

                                        root@VEI-3000D:/home/administrator# sudo umount /mnt/nfstest
                                        root@VEI-3000D:/home/administrator#

                                        Oddly enough, I have done some testing and I am able to capture images via FOG. However, I receive the ‘permissions denied’ error any time I try to deploy an image using various workstations and images. Any ideas on why this is happening?

                                        Thanks again!

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                                        • S
                                          Sebastian Roth Moderator
                                          last edited by

                                          Seems like there are no images being saved when you upload them. Maybe the are not moved. When you upload an image it’s first saved to /images/dev/<image-name> and moved to /images/<image-name> when it’s finished. Please run this command on the server ‘ls -alR /images’ and post the output.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
                                          • H
                                            haste347
                                            last edited by

                                            Hmm, I seem to have some issue with getting the info posted. I cannot attach the plain text file, and when I try to post as I have been posting, it says it is spam. 😕

                                            Here is the output of what I am able to get by the spam filter. It basically continues down listing each of the images similar to the “VEIGoldenImage” and “VEIUbuntu1404x647010” files below.

                                            @VEI-FOG:~# ls -alR /images
                                            /images:
                                            total 92
                                            drwxrwxrwx 23 root root 4096 Mar 5 11:07 .
                                            drwxr-xr-x 25 root root 4096 Feb 10 11:04 …
                                            drwxrwxrwx 2 root root 4096 Mar 5 11:07 dev
                                            -rwxrwxrwx 1 root root 0 Feb 25 16:36 .mntcheck
                                            drwxrwxrwx 2 root root 4096 Feb 10 11:04 postdownloadscripts
                                            drwxrwxrwx 2 root root 4096 Feb 19 15:25 PRC04
                                            drwxrwxrwx 2 root root 4096 Feb 18 17:08 VEIGoldenImage
                                            drwxrwxrwx 2 root root 4096 Mar 5 10:38 VEIUbuntu1404x647010
                                            drwxrwxrwx 2 root root 4096 Feb 12 14:21 VEIWin75520Laptop
                                            drwxrwxrwx 2 root root 4096 Feb 11 14:41 Win76430
                                            drwxrwxrwx 2 root root 4096 Feb 12 14:08 Win7Accounting
                                            drwxrwxrwx 2 root root 4096 Feb 16 16:47 Win7Acer4620Laptop
                                            drwxrwxrwx 2 root root 4096 Feb 13 11:20 Win7BaseImage
                                            drwxrwxrwx 2 root root 4096 Feb 13 12:07 Win7CivilDesigner
                                            drwxrwxrwx 2 root root 4096 Feb 12 15:32 Win7CivilEngineer
                                            drwxrwxrwx 2 root root 4096 Feb 16 17:09 Win7CostControls
                                            drwxrwxrwx 2 root root 4096 Feb 12 15:38 Win7IEwCAD
                                            drwxrwxrwx 2 root root 4096 Feb 12 15:28 Win7InstrumentElectrical
                                            drwxrwxrwx 2 root root 4096 Feb 16 14:12 Win7Mechanical
                                            drwxrwxrwx 2 root root 4096 Feb 18 15:10 Win7PipingwCAD
                                            drwxrwxrwx 2 root root 4096 Feb 12 15:25 Win7Process
                                            drwxrwxrwx 2 root root 4096 Feb 12 15:49 Win7ProjectControls
                                            drwxrwxrwx 2 root root 4096 Mar 5 10:55 Win7TestImage
                                            drwxrwxrwx 2 root root 4096 Feb 19 09:06 Win7ZboxAcer

                                            /images/dev:
                                            total 8
                                            drwxrwxrwx 2 root root 4096 Mar 5 11:07 .
                                            drwxrwxrwx 23 root root 4096 Mar 5 11:07 …
                                            -rwxrwxrwx 1 root root 0 Feb 25 16:38 .mntcheck

                                            /images/postdownloadscripts:
                                            total 12
                                            drwxrwxrwx 2 root root 4096 Feb 10 11:04 .
                                            drwxrwxrwx 23 root root 4096 Mar 5 11:07 …
                                            -rwxrwxrwx 1 root root 233 Feb 10 11:04 fog.postdownload

                                            /images/PRC04:
                                            total 56336000
                                            drwxrwxrwx 2 root root 4096 Feb 19 15:25 .
                                            drwxrwxrwx 23 root root 4096 Mar 5 11:07 …
                                            -rwxrwxrwx 1 root root 512 Feb 19 15:24 d1.mbr
                                            -rwxrwxrwx 1 root root 78557 Feb 19 15:24 d1p1.img
                                            -rwxrwxrwx 1 root root 192215879 Feb 19 15:25 d1p2.img
                                            -rwxrwxrwx 1 root root 57495742045 Feb 19 16:54 d1p3.img

                                            /images/VEIGoldenImage:
                                            total 12590772
                                            drwxrwxrwx 2 root root 4096 Feb 18 17:08 .
                                            drwxrwxrwx 23 root root 4096 Mar 5 11:07 …
                                            -rwxrwxrwx 1 root root 1 Feb 18 16:55 d1.fixed_size_partitions
                                            -rwxrwxrwx 1 root root 0 Feb 18 16:58 d1.has_grub
                                            -rwxrwxrwx 1 root root 1048576 Feb 18 16:58 d1.mbr
                                            -rwxrwxrwx 1 root root 259 Feb 18 16:58 d1.minimum.partitions
                                            -rwxrwxrwx 1 root root 15 Feb 18 16:55 d1.original.fstypes
                                            -rwxrwxrwx 1 root root 259 Feb 18 16:55 d1.original.partitions
                                            -rwxrwxrwx 1 root root 0 Feb 18 16:55 d1.original.swapuuids
                                            -rwxrwxrwx 1 root root 8141788569 Feb 18 17:08 d1p1.img
                                            -rwxrwxrwx 1 root root 4750076687 Feb 18 16:31 VEIGoldenImage

                                            /images/VEIUbuntu1404x647010:
                                            total 1788480
                                            drwxrwxrwx 2 root root 4096 Mar 5 10:38 .
                                            drwxrwxrwx 23 root root 4096 Mar 5 11:07 …
                                            -rwxrwxrwx 1 root root 4 Mar 5 10:34 d1.fixed_size_partitions
                                            -rwxrwxrwx 1 root root 0 Mar 5 10:34 d1.has_grub
                                            -rwxrwxrwx 1 root root 1048576 Mar 5 10:34 d1.mbr
                                            -rwxrwxrwx 1 root root 310 Mar 5 10:34 d1.minimum.partitions
                                            -rwxrwxrwx 1 root root 48 Mar 5 10:34 d1.original.fstypes
                                            -rwxrwxrwx 1 root root 310 Mar 5 10:34 d1.original.partitions
                                            -rwxrwxrwx 1 root root 47 Mar 5 10:38 d1.original.swapuuids
                                            -rwxrwxrwx 1 root root 1830317087 Mar 5 10:38 d1p1.img
                                            -rwxrwxrwx 1 root root 551 Mar 5 10:38 d1p2.img

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