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    Error for install client

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    • T
      tenorio.leandro last edited by

      When I try install agent in my clients return this message.

      fog_error.png

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      • S
        Sebastian Roth Moderator last edited by Sebastian Roth

        @tenorio-leandro You might start by telling us some specs: versions of FOG and fog-client as well as the Linux OS and version you use.

        Are you sure you used the correct FOG server IP and webroot? See here: https://forums.fogproject.org/topic/13091/fog-service-setup-unable-to-install-ca-certificate

        If you FOG Server is Ubuntu 20.04 or newer and you enabled HTTPS then you might need to use https://github.com/FOGProject/fog-client/releases/download/0.12.0/SmartInstaller_fixed-tls.exe

        As well we have references that anti virus software can block the communication: https://forums.fogproject.org/topic/9489/client-11-9-will-not-install-fails-at-ca-certificates

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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