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Error for install client

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tenorio.leandro
last edited by Jan 24, 2022, 9:54 PM

When I try install agent in my clients return this message.
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Sebastian Roth Moderator
last edited by Sebastian Roth Jan 24, 2022, 11:53 PM Jan 25, 2022, 5:51 AM

@tenorio-leandro You might start by telling us some specs: versions of FOG and fog-client as well as the Linux OS and version you use.

Are you sure you used the correct FOG server IP and webroot? See here: https://forums.fogproject.org/topic/13091/fog-service-setup-unable-to-install-ca-certificate

If you FOG Server is Ubuntu 20.04 or newer and you enabled HTTPS then you might need to use https://github.com/FOGProject/fog-client/releases/download/0.12.0/SmartInstaller_fixed-tls.exe

As well we have references that anti virus software can block the communication: https://forums.fogproject.org/topic/9489/client-11-9-will-not-install-fails-at-ca-certificates
Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG
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