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    Error when i try to capture

    FOG Problems
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    • L
      LittleTux last edited by LittleTux

      Hi,

      I got 2 FOG server on 1.5.9 (Debian 9) for the 2 network school i manage. I use FOG since a while and got i got a few problems but this one is quite without precedent for me :-). Sorry by advance for my non perfect english.

      Last issues i got on my servers was either on the beginning of a capture/deploy or at the end. This one is happening during the process of the capture, so the capture is beginning fine and then at a moment i got this :

      http://image.noelshack.com/fichiers/2021/28/2/1626161507-20210713-091905.jpg

      And the task is not finished in the queue :

      http://image.noelshack.com/fichiers/2021/28/2/1626161501-20210713-092023.jpg

      I tried with 2 differents VMs and got the same issue, then i tried to supress the image both on GUI and on the server make a new one with an another name but at the end the problem still here.

      I felt that can be a space problem but like we see on next pictures all seems fine and i try to compress image at the maximum but issue still here too :

      http://image.noelshack.com/fichiers/2021/28/2/1626161596-20210713-080541-copie.jpg

      http://image.noelshack.com/fichiers/2021/28/2/1626161602-20210713-080413-copie.jpg

      But something bothering me in the “Storage Group Activity” we can see 2 tasks queued but there are not tasks at all on the GUI.
      Maybe this is the problem, some old tasks queued in a cache somewhere who making new capture bugging at some point. But i don’t know how to supress this 2 queued tasks from a cache.

      EDIT: I specify that i captured/deployed an image recently but not the same one.

      Thanks in advance for any suggestion, have a good day.

      Regards.

      L 1 Reply Last reply Reply Quote 0
      • L
        LittleTux @gn_ro last edited by

        @gn_ro Hi and thanks,

        You have solve my problem, disk was already in thick mode but i change the NIC and capture going to the end.

        So thanks again, have a good day.

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        • L
          LittleTux @Sebastian Roth last edited by

          @sebastian-roth Hi Sebastian, sorry for the time of response schools are closed (holidays) actually :-).

          First time i see this error too, i tried to reboot the server but same issue.

          Regards, have a good day.

          1 Reply Last reply Reply Quote 0
          • L
            LittleTux @gn_ro last edited by

            @gn_ro Hi, sorry for the time of response schools are closed (holidays) actually :-).

            Thanks for your answer, i will try this asap.

            Have a good one.

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            • G
              gn_ro last edited by gn_ro

              @LittleTux I have the exact same error when using thin provisioned drives on some heavy used storages.
              The solutions are:

              • use a thick provisioned drive (almost always works for me)
              • retry the capture on a less busy storage or a time when the storage is not so used
              • check the hypervisor settings as the capture may have been limited to a lower speed
              • use a network card for the vm without gigabit speed, the capture will be much slower but will be complete

              Hope this will help you.

              L 2 Replies Last reply Reply Quote 1
              • S
                Sebastian Roth Moderator last edited by

                @LittleTux I don’t remember having seen this Stale file handle before. Out of the blue, have you restarted your FOG server yet?

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                L 1 Reply Last reply Reply Quote 0
                • L
                  LittleTux @LittleTux last edited by LittleTux

                  @littletux

                  Well with a new image and another VM and got the same result :

                  Resized_20210713_110252 - Copie.jpg

                  Regards.

                  1 Reply Last reply Reply Quote 0
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