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Fog Upgrade (Backing up database.. Failed!)

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  • R
    Raymond Bell Testers
    last edited by May 18, 2021, 4:36 PM

    I am getting (Backing up database… Failed!) during the upgrade process.
    I was able to backup the database with Web Interface before i started the upgrade process.
    Now i have now web interface at all

    (Backing up database....................................................... Failed!)
    

    Raymond Bell
    WiKi: https://wiki.fogproject.org/wiki/index.php/Main_Page

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    • S
      Sebastian Roth Moderator
      last edited by May 18, 2021, 4:39 PM

      @Raymond-Bell Which version of FOG did you use before and which version are you updating to? As well, which Linux OS and version do you use?

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      R 1 Reply Last reply May 18, 2021, 4:41 PM Reply Quote 0
      • R
        Raymond Bell Testers @Sebastian Roth
        last edited by May 18, 2021, 4:41 PM

        @sebastian-roth Not going to lie i think 1.5.7 maybe if that sounds right.
        and using xubuntu

        Raymond Bell
        WiKi: https://wiki.fogproject.org/wiki/index.php/Main_Page

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        • S
          Sebastian Roth Moderator
          last edited by May 18, 2021, 4:46 PM

          @Raymond-Bell Again, which version you want to update to and which version of Xubuntu?

          Please also post the last 10 lines of the installer error log here.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          R 2 Replies Last reply May 18, 2021, 5:02 PM Reply Quote 0
          • R
            Raymond Bell Testers @Sebastian Roth
            last edited by May 18, 2021, 5:02 PM

            @sebastian-roth Upgrade to = At revision 6078.
            xubuntu version is 16.04.6 LTS
            I am running version 1.5.7
            I restored the Server from backup to get interface back up
            Trying to upgrade to 1.5.9

            Raymond Bell
            WiKi: https://wiki.fogproject.org/wiki/index.php/Main_Page

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            • S
              Sebastian Roth Moderator
              last edited by May 18, 2021, 8:49 PM

              @Raymond-Bell The step “Backing up database” only works when Apache, PHP-FPM and MySQL are up and running fine. Not sure what caused the problem without actually looking at the full installer error log.

              You can try running the installer without stopping at errors: ./installfog.sh -X

              See if you can make it finish like that. Though 16.04 is really kind of old and I can’t promise you the installer will be still able to handle this.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              R 1 Reply Last reply May 18, 2021, 9:46 PM Reply Quote 0
              • R
                Raymond Bell Testers @Sebastian Roth
                last edited by Raymond Bell May 18, 2021, 3:18 PM May 18, 2021, 9:18 PM

                @sebastian-roth Ok so i went another route this time and upgrade storage nodes with no issues but the Server i am getting this error now
                I have used BLANK password and i have tried password
                I am able to login to mysql with password as the password and backup DB

                 * Stopping FOGImageSize.service Service.......................OK
                 * Setting up and starting MySQL...............................OK
                 * Setting up MySQL user and database..........................
                   To improve the overall security the installer will create an
                   unpriviledged database user account for FOG's database access.
                   Please provide the database *root* user password. Be asured
                   that this password will only be used while the FOG installer
                   is running and won't be stored anywhere:
                
                   Unable to connect to the database using the given password!
                   Try again:
                   Failed! Terminating installer now.
                root@Fog-Server-15:/home/fog/Downloads/fog_1.5.9/bin# mysql -u root -p
                Enter password:
                Welcome to the MySQL monitor.  Commands end with ; or \g.
                Your MySQL connection id is 29
                Server version: 5.7.33-0ubuntu0.16.04.1 (Ubuntu)
                
                Copyright (c) 2000, 2021, Oracle and/or its affiliates.
                
                Oracle is a registered trademark of Oracle Corporation and/or its
                affiliates. Other names may be trademarks of their respective
                owners.
                
                Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.
                
                mysql>
                
                

                Raymond Bell
                WiKi: https://wiki.fogproject.org/wiki/index.php/Main_Page

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                • R
                  Raymond Bell Testers @Sebastian Roth
                  last edited by May 18, 2021, 9:46 PM

                  @sebastian-roth UPDATE
                  I ran 1.4.4 installer
                  then ran 1.5.5 installer
                  then ran 1.5.9 installer
                  and everything worked fine this time it asked me to set a password for MySql this time

                  Raymond Bell
                  WiKi: https://wiki.fogproject.org/wiki/index.php/Main_Page

                  1 Reply Last reply Reply Quote 1
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