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FOG Failed Partition Issue

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  • G
    george1421 Moderator @imagingmaster21
    last edited by Feb 9, 2021, 6:52 PM

    @imagingmaster21 So when you select the download
    kernel1.png

    and then
    kernel2.png

    You don’t get a Download Started message?

    You can check the version of the kernel by doing this on the fog server’s linux console

    cd /var/www/html/fog/service/ipxe
    file bzImage
    file bzImage32
    

    The file command will print out the version of the kernel that is installed.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

    I 2 Replies Last reply Feb 9, 2021, 7:02 PM Reply Quote 0
    • I
      imagingmaster21 @george1421
      last edited by Feb 9, 2021, 7:02 PM

      @george1421 It does not look like it is downloading. I checked that directory and the downloaded one is not their going off the modify date.

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by Feb 9, 2021, 7:02 PM

        @imagingmaster21 said in FOG Failed Partition Issue:

        I ended up having to do the update, because our ramdisk size was correct and we were still having the issue. We but a computer up to pull an image and after you go through the PXE menu to select a image it gives this error.

        Can you please explain in more detail. If ramdisk size was set to 275000 already then you should be able to just follow this: https://forums.fogproject.org/topic/15025/move-partition-in-gpt-layout-need-people-to-test (manually download the init and test)

        I can’t imagine why you’d see a DHCP issue now. Are you sure this particular computer was able to fully PXE boot to be captured before. George is right that updating to 1.5.9 will install the default kernel again. But on the other hand we actually see udhcpc do it’s work on eth0 and I can’t imagine this to be an issue of missing a driver in 4.19.x kernel.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        I 1 Reply Last reply Feb 9, 2021, 7:55 PM Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Feb 9, 2021, 7:04 PM

          @imagingmaster21 said in FOG Failed Partition Issue:

          It does not look like it is downloading. I checked that directory and the downloaded one is not their going off the modify date.

          Just quickly check you don’t have a duplicated web root:

          ls -al /var/www
          ls -al /var/www/html
          

          Post results here.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          I 1 Reply Last reply Feb 9, 2021, 7:58 PM Reply Quote 0
          • I
            imagingmaster21 @Sebastian Roth
            last edited by Feb 9, 2021, 7:55 PM

            @sebastian-roth yes that is what I went through, and I verified the ramdisk size and didn’t have any luck. I remember having to set the ramdisk to 275000 a year ago because of an issue back then.

            We did test with the same computers as used before the update, so it is kinda weird.

            1 Reply Last reply Reply Quote 0
            • I
              imagingmaster21 @Sebastian Roth
              last edited by Feb 9, 2021, 7:58 PM

              @sebastian-roth here is the results of that command:
              aaca7d9f-76c5-4d94-babe-8b8a73bc897a-image.png

              1 Reply Last reply Reply Quote 0
              • I
                imagingmaster21 @george1421
                last edited by Feb 9, 2021, 8:27 PM

                @george1421 since I am not able to download/install them within FOG. Would it be possible to download the kernels from somewhere else and then just copy them over to the directory?

                G 1 Reply Last reply Feb 9, 2021, 8:47 PM Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Feb 9, 2021, 8:46 PM

                  @imagingmaster21 said in FOG Failed Partition Issue:

                  Would it be possible to download the kernels from somewhere else and then just copy them over to the directory?

                  Sure, download from https://fogproject.org/kernels/ and put into /var/www/html/fog/service/ipxe/ (renaming the current bzImage and bzImage32).

                  By the way, the output of /var/www and /var/www/html look fine, no duplicate web directory.

                  yes that is what I went through, and I verified the ramdisk size and didn’t have any luck.

                  Can you please be more specific. What exactly happened when you used the init mentioned in the other topic? Take a picture of the error on screen and post here. “No luck” could be anything really and we can’t know what you mean.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • G
                    george1421 Moderator @imagingmaster21
                    last edited by Feb 9, 2021, 8:47 PM

                    @imagingmaster21 Yes from here: https://fogproject.org/kernels/

                    Then rename them to match bzImage and bzImage32 exactly. Rename the original files before you download these new ones just in case. You need to sudo or install them as root to write into this directory

                    The download should work. If your fog server is behind a proxy server then you should set the proxy server settings in the fog configuration page.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    I 1 Reply Last reply Feb 10, 2021, 1:53 PM Reply Quote 0
                    • I
                      imagingmaster21 @george1421
                      last edited by Feb 10, 2021, 1:53 PM

                      @george1421 @Sebastian-Roth I downloaded those files and rebooted the server and still experiencing the same error. Forgot to mention that after doing this update this error now occurs on all models.
                      https://photos.app.goo.gl/KYX9kzcnMzE9trS88

                      G 1 Reply Last reply Feb 10, 2021, 2:04 PM Reply Quote 0
                      • G
                        george1421 Moderator @imagingmaster21
                        last edited by Feb 10, 2021, 2:04 PM

                        @imagingmaster21 I’m not sure how I missed this the first time. But the error message is a bit misleading. DHCP IS working correctly. When we see this error message it typically indicates the client can’t ping the FOG server. So if you changed the IP address of the fog server you need to resync everything. If you have not changed the IP address of the FOG server since it was installed then you need to look into network routing.

                        Note: This specific issue is not inline with the title of this thread.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        I 1 Reply Last reply Feb 10, 2021, 2:14 PM Reply Quote 0
                        • I
                          imagingmaster21 @george1421
                          last edited by Feb 10, 2021, 2:14 PM

                          @george1421 I am not sure if this is related or not but I went back up through the command line from the update and it looks like there was a error when doing the git pull command
                          3a9ddad7-2dee-46c8-a11b-4da3f322e07b-image.png

                          Should I maybe go through the install again with doing a git reset --hard?

                          G 1 Reply Last reply Feb 10, 2021, 2:49 PM Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by Feb 10, 2021, 2:35 PM

                            @imagingmaster21

                            Your branch is behind 'origin/master' by **1023** commits..
                            src/buildroot/package/fog/scripts/bin/fog.download
                            

                            Those two lines of the output tell us that you haven’t used that git repo for a very long time. That path doesn’t even exist in that repo anymore. While I am not sure what the local change is (you can check via git diff) I would guess that a git reset --hard is the way to go forward.

                            Mind you, this topic is going all over the place, from partition issue to PXE/DHCP issue to git repo questions. We really try hard to help but this is high potential for confusions and I ask you to just open new topics for each question you have. New topics don’t cost you anything and it’s way easier to follow each issue and find a solution more quickly.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 1
                            • G
                              george1421 Moderator @imagingmaster21
                              last edited by Feb 10, 2021, 2:49 PM

                              @imagingmaster21 IMO you have multiple things wrong here, all of them giving you a different error.

                              I would nuke the fogproject git repo directory and reclone it from github then rerun the fog installer.

                              Beyond that you need to confirm the FOG server ip address has not changed since fog was installed. You can do this by viewing the hidden config file /opt/fog/.fogsettings if that file contains a different IP address than is currently set you need to fix that too.

                              Once you have all of that fixed then you need to ensure you have the 5.6.18 FOS Linux kernel installed.

                              If you still have issues, open a new thread for each issue so we can keep the problems isolated.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              1 Reply Last reply Reply Quote 1
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