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    FOG Failed Partition Issue

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    FOG Problems
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    • S
      Sebastian Roth Moderator
      last edited by

      @imagingmaster21 Windows 10 2004 rearanged the partition layout in a way that is making resizing a lot harder because it puts a recovery to the end of the disk.

      We have a new FOS init that should be able to capture and deploy those 2004 installes properly but it’s still in kind of a pre-testing stage. You can follow the instructions here to give it a try: https://forums.fogproject.org/topic/15025/move-partition-in-gpt-layout-need-people-to-test

      As you are using an older version of FOG you might into an issue using that init. Either you update to 1.5.9 before testing or you might also be able to use it by adjust a setting manually: FOG Configuration -> FOG Settings -> expand all and search for size in the browser. Change the init ramdisk size from 127000 to 275000.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      imagingmaster21I 1 Reply Last reply Reply Quote 0
      • imagingmaster21I
        imagingmaster21 @Sebastian Roth
        last edited by

        @sebastian-roth I ended up having to do the update, because our ramdisk size was correct and we were still having the issue. We but a computer up to pull an image and after you go through the PXE menu to select a image it gives this error.
        https://photos.app.goo.gl/svncs4TSVPo69Zii7

        We verified the interface and dhcp is up. Any ideas?

        george1421G 1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @imagingmaster21
          last edited by

          @imagingmaster21 When you update FOG it will roll the kernel back to the last LTS version (4.19.x). Just manually upgrade the FOS Linux kernel to 5.6.18 again and you will be all set.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          imagingmaster21I 1 Reply Last reply Reply Quote 0
          • imagingmaster21I
            imagingmaster21 @george1421
            last edited by

            @george1421 When I go to hit install for that Kernel it does not load anything.

            george1421G 1 Reply Last reply Reply Quote 0
            • george1421G
              george1421 Moderator @imagingmaster21
              last edited by

              @imagingmaster21 So when you select the download
              kernel1.png

              and then
              kernel2.png

              You don’t get a Download Started message?

              You can check the version of the kernel by doing this on the fog server’s linux console

              cd /var/www/html/fog/service/ipxe
              file bzImage
              file bzImage32
              

              The file command will print out the version of the kernel that is installed.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              imagingmaster21I 2 Replies Last reply Reply Quote 0
              • imagingmaster21I
                imagingmaster21 @george1421
                last edited by

                @george1421 It does not look like it is downloading. I checked that directory and the downloaded one is not their going off the modify date.

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by

                  @imagingmaster21 said in FOG Failed Partition Issue:

                  I ended up having to do the update, because our ramdisk size was correct and we were still having the issue. We but a computer up to pull an image and after you go through the PXE menu to select a image it gives this error.

                  Can you please explain in more detail. If ramdisk size was set to 275000 already then you should be able to just follow this: https://forums.fogproject.org/topic/15025/move-partition-in-gpt-layout-need-people-to-test (manually download the init and test)

                  I can’t imagine why you’d see a DHCP issue now. Are you sure this particular computer was able to fully PXE boot to be captured before. George is right that updating to 1.5.9 will install the default kernel again. But on the other hand we actually see udhcpc do it’s work on eth0 and I can’t imagine this to be an issue of missing a driver in 4.19.x kernel.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  imagingmaster21I 1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @imagingmaster21 said in FOG Failed Partition Issue:

                    It does not look like it is downloading. I checked that directory and the downloaded one is not their going off the modify date.

                    Just quickly check you don’t have a duplicated web root:

                    ls -al /var/www
                    ls -al /var/www/html
                    

                    Post results here.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    imagingmaster21I 1 Reply Last reply Reply Quote 0
                    • imagingmaster21I
                      imagingmaster21 @Sebastian Roth
                      last edited by

                      @sebastian-roth yes that is what I went through, and I verified the ramdisk size and didn’t have any luck. I remember having to set the ramdisk to 275000 a year ago because of an issue back then.

                      We did test with the same computers as used before the update, so it is kinda weird.

                      1 Reply Last reply Reply Quote 0
                      • imagingmaster21I
                        imagingmaster21 @Sebastian Roth
                        last edited by

                        @sebastian-roth here is the results of that command:
                        aaca7d9f-76c5-4d94-babe-8b8a73bc897a-image.png

                        1 Reply Last reply Reply Quote 0
                        • imagingmaster21I
                          imagingmaster21 @george1421
                          last edited by

                          @george1421 since I am not able to download/install them within FOG. Would it be possible to download the kernels from somewhere else and then just copy them over to the directory?

                          george1421G 1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by

                            @imagingmaster21 said in FOG Failed Partition Issue:

                            Would it be possible to download the kernels from somewhere else and then just copy them over to the directory?

                            Sure, download from https://fogproject.org/kernels/ and put into /var/www/html/fog/service/ipxe/ (renaming the current bzImage and bzImage32).

                            By the way, the output of /var/www and /var/www/html look fine, no duplicate web directory.

                            yes that is what I went through, and I verified the ramdisk size and didn’t have any luck.

                            Can you please be more specific. What exactly happened when you used the init mentioned in the other topic? Take a picture of the error on screen and post here. “No luck” could be anything really and we can’t know what you mean.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • george1421G
                              george1421 Moderator @imagingmaster21
                              last edited by

                              @imagingmaster21 Yes from here: https://fogproject.org/kernels/

                              Then rename them to match bzImage and bzImage32 exactly. Rename the original files before you download these new ones just in case. You need to sudo or install them as root to write into this directory

                              The download should work. If your fog server is behind a proxy server then you should set the proxy server settings in the fog configuration page.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              imagingmaster21I 1 Reply Last reply Reply Quote 0
                              • imagingmaster21I
                                imagingmaster21 @george1421
                                last edited by

                                @george1421 @Sebastian-Roth I downloaded those files and rebooted the server and still experiencing the same error. Forgot to mention that after doing this update this error now occurs on all models.
                                https://photos.app.goo.gl/KYX9kzcnMzE9trS88

                                george1421G 1 Reply Last reply Reply Quote 0
                                • george1421G
                                  george1421 Moderator @imagingmaster21
                                  last edited by

                                  @imagingmaster21 I’m not sure how I missed this the first time. But the error message is a bit misleading. DHCP IS working correctly. When we see this error message it typically indicates the client can’t ping the FOG server. So if you changed the IP address of the fog server you need to resync everything. If you have not changed the IP address of the FOG server since it was installed then you need to look into network routing.

                                  Note: This specific issue is not inline with the title of this thread.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  imagingmaster21I 1 Reply Last reply Reply Quote 0
                                  • imagingmaster21I
                                    imagingmaster21 @george1421
                                    last edited by

                                    @george1421 I am not sure if this is related or not but I went back up through the command line from the update and it looks like there was a error when doing the git pull command
                                    3a9ddad7-2dee-46c8-a11b-4da3f322e07b-image.png

                                    Should I maybe go through the install again with doing a git reset --hard?

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      @imagingmaster21

                                      Your branch is behind 'origin/master' by **1023** commits..
                                      src/buildroot/package/fog/scripts/bin/fog.download
                                      

                                      Those two lines of the output tell us that you haven’t used that git repo for a very long time. That path doesn’t even exist in that repo anymore. While I am not sure what the local change is (you can check via git diff) I would guess that a git reset --hard is the way to go forward.

                                      Mind you, this topic is going all over the place, from partition issue to PXE/DHCP issue to git repo questions. We really try hard to help but this is high potential for confusions and I ask you to just open new topics for each question you have. New topics don’t cost you anything and it’s way easier to follow each issue and find a solution more quickly.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 1
                                      • george1421G
                                        george1421 Moderator @imagingmaster21
                                        last edited by

                                        @imagingmaster21 IMO you have multiple things wrong here, all of them giving you a different error.

                                        I would nuke the fogproject git repo directory and reclone it from github then rerun the fog installer.

                                        Beyond that you need to confirm the FOG server ip address has not changed since fog was installed. You can do this by viewing the hidden config file /opt/fog/.fogsettings if that file contains a different IP address than is currently set you need to fix that too.

                                        Once you have all of that fixed then you need to ensure you have the 5.6.18 FOS Linux kernel installed.

                                        If you still have issues, open a new thread for each issue so we can keep the problems isolated.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                        1 Reply Last reply Reply Quote 1
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