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Print Management

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FOG Problems
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  • C
    cedre2
    last edited by Nov 23, 2020, 3:33 PM

    Hello !
    I’m tying to use FOG PRINT without success.

    I’m running on fog 1.5.7 on Cent OS 7.
    Windows Server 2016 with printers–> Share drivers folder access to everyone (read only)

    config imp.png

    When i’m using FOG PrintManager Helper i have an error too

    olalal.png

    Sorry for the french message, it say : “it’s not an adequat driver” but i had tried all drivers that i can have. Specefic and generic.

    Same problem for every printers and drivers …

    Any ideas ???

    Thank’s for your help

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    • C
      cedre2
      last edited by Nov 23, 2020, 3:39 PM

      My fog.log indicate no error :

      23/11/2020 16:28 Printer Adding: \172.22.235.247\I-107-konica-C3100P-noir
      23/11/2020 16:28 PrinterManager PrintUI return code = 0

      J 1 Reply Last reply Nov 23, 2020, 8:40 PM Reply Quote 0
      • J
        JJ Fullmer Testers @cedre2
        last edited by Nov 23, 2020, 8:40 PM

        @cedre2 I believe you need to put in the model of the printer that matches the driver. This is sometimes listed somewhere in the inf file.
        I believe this name also shows up as the default name of the printer when you install it windows manually.

        Have you tried the FogApi powershell module? It's pretty cool IMHO
        https://github.com/darksidemilk/FogApi
        https://fogapi.readthedocs.io/en/latest/
        https://www.powershellgallery.com/packages/FogApi
        https://forums.fogproject.org/topic/12026/powershell-api-module

        1 Reply Last reply Reply Quote 0
        • C
          cedre2
          last edited by Nov 24, 2020, 8:18 AM

          Thank’s a lot ! Printer is now installed with “Fog print manager Helper”. it works with this configuration :
          put the model in .ini file and no IP server on alias
          itworksss.png

          However it doesn’t work when i put the same configuration on web interface. I have updated printer configuration and client PC. No success.
          I haven’t error in fog.log, no printer added in printmanagement.msc on PC. Maybe a right problem ?

          I have a Domain Controller Windows server 2008 and PC on W10.
          Share folder to drivers is recheable for everyone

          web.png

          Thank’s so much for you help

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Nov 24, 2020, 11:40 AM

            @cedre2 said in Print Management:

            Share folder to drivers is recheable for everyone

            Does everyone include a local system account on the client machine? The fog-client service runs as local system account and we have seen issues with file share access a couple of times.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            C 2 Replies Last reply Nov 24, 2020, 12:39 PM Reply Quote 0
            • C
              cedre2 @Sebastian Roth
              last edited by Nov 24, 2020, 12:39 PM

              @sebastian-roth

              Thank’s. It works when i copy the driver on the client machine but doesn’t work when drivers are on share folder.

              My share access have this right and doesn’t work:
              right.png

              tout le monde = everyone
              service locale = local service
              …

              any ideas on group user that i have to use ? I really want use a share access for my drivers.

              1 Reply Last reply Reply Quote 0
              • C
                cedre2 @Sebastian Roth
                last edited by Nov 24, 2020, 1:25 PM

                @sebastian-roth IT WORKS !!!

                I had to put right for “service local” and “system” on share access AND on security files.
                share.png Folder.png

                Thank you very much ! And sorry for my bad english 🙂
                Thank you again !!!

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