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    Very slow cloning speed on specific model

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    FOG Problems
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    • D
      DeRo93 @Quazz
      last edited by

      @Quazz Maybe its worth a try?

      Q 1 Reply Last reply Reply Quote 0
      • Q
        Quazz Moderator @DeRo93
        last edited by

        @DeRo93 Have you tried 0.3.12? The differences between those two versions are minor.

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        • D
          DeRo93 @Quazz
          last edited by DeRo93

          @Quazz Yes I tried your .xz File. Does not solve the problem for me 😞

          I´ts a HP EliteBook 840 G6

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          • Q
            Quazz Moderator @DeRo93
            last edited by

            @DeRo93 Unfortunately there are some issues on that model with certain SSDs (though not all) that are currently resolved.

            I’m unsure where to even point the finger at this point, but extensive attempts from our side have been done with no success.

            Another user was using older models to deploy their images to the drive and then put those drives into the G6 model.

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            • D
              DeRo93 @Quazz
              last edited by

              @Quazz said in Very slow cloning speed on specific model:

              @DeRo93 Unfortunately there are some issues on that model with certain SSDs (though not all) that are currently resolved.

              I’m unsure where to even point the finger at this point, but extensive attempts from our side have been done with no success.

              Another user was using older models to deploy their images to the drive and then put those drives into the G6 model.

              Does this mean there is NO other method to get my FOG Image on this Notebook model ?

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @DeRo93
                last edited by

                @DeRo93 I think what it means is we need more details. I understand it’s the same type of machine (EliteBoot 840 G6) and all, but what things have you tried?

                From what I can gather, you’ve attempted the Init.xz but did you try the nvme_core.default_ps_max_latency_us=5500 being set as a kernel argument?

                Can you get us a video of the problem you’re seeing?

                What is “slow” in your eyes? (For example is this on deploy or capture? Capture should be slower than deploy as it’s actually collecting the data and compressing it to store to the network.)

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • D
                  DeRo93 @Tom Elliott
                  last edited by

                  @Tom-Elliott

                  Hi,

                  i tried the Init.xz and the kernel argument. I updated FOG and BIOS from the Notebook. Even tried older BIOS Versions.

                  With “slow” its like the rate is going to 20 kb / min … it starts with 70 MB / min and then goes lower and lower… Its a Deploy…

                  SSD in this Notebook is a “sk hynix bc501 hfm256gdjtng-8310a” with the newest firmware.

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott @DeRo93
                    last edited by

                    @DeRo93 In what Mode is the drive being read to the system? From BIOS you may find something like SATA Operation.

                    Can you change this to AHCI and see if this helps improve the speeds a bit? Maybe change to ATA - IDE if it’s available?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    D Q 2 Replies Last reply Reply Quote 0
                    • D
                      DeRo93 @Tom Elliott
                      last edited by

                      @Tom-Elliott HP UEFI does not have AHCI - IDE Options in their UEFI Setup 😞
                      HP says AHCI is activated by default on newer Models.

                      1 Reply Last reply Reply Quote 0
                      • Q
                        Quazz Moderator @Tom Elliott
                        last edited by

                        @Tom-Elliott As far as I understand, this problem is occurring specifically on NVME SSDs

                        1 Reply Last reply Reply Quote 1
                        • D
                          Duncan
                          last edited by

                          Did anyone get this working?

                          I have a large batch of the EliteBook 840 G6.

                          Some of which build and other are extremely slow.

                          Looks like my batch has 2 versions or firmware versions.

                          The one that works is “Toshiba KXG60ZNV256G 79VA215DKRVN” and the other is the same drive but an older firmware by the looks of it.

                          Im in contact with HP to see about getting a firmware updater…

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                          • D
                            Duncan
                            last edited by

                            Littlwe update.

                            So i swapped SSD out of a “slow” building laptop into a “working full speed” laptop.

                            So i thought the working laptop would now build slow, well it didnt. Building at full speed.

                            The other laptop with the SSD from the original full speed laptop is still building slow.

                            So maybe its not SSD related, but something on the motherboard?

                            Q 1 Reply Last reply Reply Quote 1
                            • Q
                              Quazz Moderator @Duncan
                              last edited by

                              @Duncan Are the BIOS versions the same on these laptops? Settings too?

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                              • D
                                Duncan @Quazz
                                last edited by

                                @Quazz

                                Yes, iv updated to the latest 01.03.03 Rev.A, and my tech guys setup all the BIOS in the same way.

                                Im going to rip through the 2 laptops and reset BIOS, then make sure all settings are duplicated.

                                Going to see if i can pull some more hardware info and see if there are any differences there…

                                Q 1 Reply Last reply Reply Quote 0
                                • Q
                                  Quazz Moderator @Duncan
                                  last edited by

                                  @Duncan Perhaps they are using different NVME controllers for some reason. Should be interesting to check it out at least.

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                                  • D
                                    Duncan @Quazz
                                    last edited by

                                    @Quazz This is what im starting to think, be back with some findings soon

                                    1 Reply Last reply Reply Quote 0
                                    • D
                                      Duncan
                                      last edited by

                                      Running HWInfo im failing to see any differences between the 2 laptops. Even in the BIOS all settings and hardware info look the same…

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Sebastian Roth

                                        @Duncan Can you schedule debug deploy task on both machines. When you get to the shell run lspci -nn and hdparm -i /dev/sda. Take pictures and post here.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        D 1 Reply Last reply Reply Quote 0
                                        • D
                                          Duncan @Sebastian Roth
                                          last edited by Duncan

                                          @Sebastian-Roth

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                                          • Q
                                            Quazz Moderator
                                            last edited by

                                            For some reason this reminded me of some of the earliest (and most explored) reports on slow deployments on certain system drive combinations.

                                            https://github.com/Thomas-Tsai/partclone/issues/112

                                            That user notes that if a partition is formatted and mounted on the target disk just prior to restore that it runs at expected speeds (but in FOS only if it’s not NTFS for whatever reason). Next attempt to restore will be slow again unless the same step is taken.

                                            They then went on to try a different drive (different brand) and that one worked normally.

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