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Very slow cloning speed on specific model

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FOG Problems
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  • D
    Duncan
    last edited by Nov 22, 2019, 11:08 AM

    Did anyone get this working?

    I have a large batch of the EliteBook 840 G6.

    Some of which build and other are extremely slow.

    Looks like my batch has 2 versions or firmware versions.

    The one that works is “Toshiba KXG60ZNV256G 79VA215DKRVN” and the other is the same drive but an older firmware by the looks of it.

    Im in contact with HP to see about getting a firmware updater…

    1 Reply Last reply Reply Quote 1
    • D
      Duncan
      last edited by Nov 25, 2019, 9:05 AM

      Littlwe update.

      So i swapped SSD out of a “slow” building laptop into a “working full speed” laptop.

      So i thought the working laptop would now build slow, well it didnt. Building at full speed.

      The other laptop with the SSD from the original full speed laptop is still building slow.

      So maybe its not SSD related, but something on the motherboard?

      Q 1 Reply Last reply Nov 25, 2019, 9:07 AM Reply Quote 1
      • Q
        Quazz Moderator @Duncan
        last edited by Nov 25, 2019, 9:07 AM

        @Duncan Are the BIOS versions the same on these laptops? Settings too?

        D 1 Reply Last reply Nov 25, 2019, 9:17 AM Reply Quote 0
        • D
          Duncan @Quazz
          last edited by Nov 25, 2019, 9:17 AM

          @Quazz

          Yes, iv updated to the latest 01.03.03 Rev.A, and my tech guys setup all the BIOS in the same way.

          Im going to rip through the 2 laptops and reset BIOS, then make sure all settings are duplicated.

          Going to see if i can pull some more hardware info and see if there are any differences there…

          Q 1 Reply Last reply Nov 25, 2019, 9:17 AM Reply Quote 0
          • Q
            Quazz Moderator @Duncan
            last edited by Nov 25, 2019, 9:17 AM

            @Duncan Perhaps they are using different NVME controllers for some reason. Should be interesting to check it out at least.

            D 1 Reply Last reply Nov 25, 2019, 9:20 AM Reply Quote 0
            • D
              Duncan @Quazz
              last edited by Nov 25, 2019, 9:20 AM

              @Quazz This is what im starting to think, be back with some findings soon

              1 Reply Last reply Reply Quote 0
              • D
                Duncan
                last edited by Nov 25, 2019, 10:53 AM

                Running HWInfo im failing to see any differences between the 2 laptops. Even in the BIOS all settings and hardware info look the same…

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Sebastian Roth Nov 25, 2019, 7:02 AM Nov 25, 2019, 1:00 PM

                  @Duncan Can you schedule debug deploy task on both machines. When you get to the shell run lspci -nn and hdparm -i /dev/sda. Take pictures and post here.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  D 1 Reply Last reply Nov 25, 2019, 1:21 PM Reply Quote 0
                  • D
                    Duncan @Sebastian Roth
                    last edited by Duncan Nov 25, 2019, 7:24 AM Nov 25, 2019, 1:21 PM

                    @Sebastian-Roth

                    alt text
                    alt text

                    1 Reply Last reply Reply Quote 0
                    • Q
                      Quazz Moderator
                      last edited by Nov 25, 2019, 2:07 PM

                      For some reason this reminded me of some of the earliest (and most explored) reports on slow deployments on certain system drive combinations.

                      https://github.com/Thomas-Tsai/partclone/issues/112

                      That user notes that if a partition is formatted and mounted on the target disk just prior to restore that it runs at expected speeds (but in FOS only if it’s not NTFS for whatever reason). Next attempt to restore will be slow again unless the same step is taken.

                      They then went on to try a different drive (different brand) and that one worked normally.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Sebastian Roth Nov 25, 2019, 1:23 PM Nov 25, 2019, 7:23 PM

                        @Duncan Thanks for the pictures. Though I think it was such a great idea because comparing the two listings as pictures is very much error prone. I reckon both listings are identical but can’t say for sure absolutely. And even then we still don’t know if one model might have just a slightly different revision of some component.

                        Is it only writing to disk or also reading from disk? Even if it doesn’t make sense for you to capture from the “slow” model, can you still give it a try to see!?

                        Also I wonder if you could live boot some Linux CD/DVD distro and do write/read tests as well.

                        dd if=/dev/zero of=/dev/nvme...
                        dd if=/dev/nvme... of=/dev/null
                        

                        NOTICE: Be aware the first command will completely destroy the data on your drive!! Only do this on machines you don't have valuable data on and can re-image again.

                        Did you get to talk to HP about this issue? What do they say?

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        G D 2 Replies Last reply Nov 25, 2019, 9:40 PM Reply Quote 0
                        • G
                          george1421 Moderator @Sebastian Roth
                          last edited by Nov 25, 2019, 9:40 PM

                          @Sebastian-Roth I realize we are discussion nvme drives here and only for a point of reference, but in 2017 I created a benchmark post to compare the differences in different technologies (one being disk subsystem) and its impact on imaging. https://forums.fogproject.org/topic/10459/can-you-make-fog-imaging-go-fast/6

                          From there I had these two commands:

                          … the simple disk baseline I’m using the following linux command to create a sequential 1GB file on disk and then to read it back. This process is designed to simulate the single unicast workload. The command used to write the 1GB file is this:
                          dd if=/dev/zero of=/tmp/test1.img bs=1G count=1 oflag=direct
                          The command to read it back is:
                          echo 3 | tee /proc/sys/vm/drop_caches && time dd if=/tmp/test1.img of=/dev/null bs=8k
                          The echo command is intended to disable the read cache so we get a true read back value.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          1 Reply Last reply Reply Quote 1
                          • D
                            Duncan @Sebastian Roth
                            last edited by Duncan Nov 26, 2019, 5:15 AM Nov 26, 2019, 10:18 AM

                            @Sebastian-Roth

                            root@ubuntu:/home/ubuntu# dd if=/dev/nvme0n1 of=/dev/null
                            500118192+0 records in
                            500118192+0 records out
                            256060514304 bytes (256 GB, 238 GiB) copied, 231.216 s, 1.1 GB/s
                            root@ubuntu:/home/ubuntu# dd if=/dev/zero of=/dev/nvme0n1
                            dd: writing to '/dev/nvme0n1': No space left on device
                            500118193+0 records in
                            500118192+0 records out
                            256060514304 bytes (256 GB, 238 GiB) copied, 2204.34 s, 116 MB/s
                            

                            I’ve emailed my guy at HP and will see what they say.

                            Going to upload from “slow” laptop now and see what speeds i get.

                            Q G 2 Replies Last reply Nov 26, 2019, 10:20 AM Reply Quote 0
                            • Q
                              Quazz Moderator @Duncan
                              last edited by Nov 26, 2019, 10:20 AM

                              @Duncan Please replace the dots with the appropriate ending for the drive. (eg 0n1) and try again.

                              1 Reply Last reply Reply Quote 0
                              • G
                                george1421 Moderator @Duncan
                                last edited by george1421 Nov 26, 2019, 6:21 AM Nov 26, 2019, 12:19 PM

                                @Duncan Unless the "no space on device’ is causing this number disparity you have 1GB/s read and 116MB/s write speeds. The 116MB/s write speeds is just faster than a fast rotating disk speed. Those numbers are using a commercial linux distribution. (Please state the version number of ubuntu live you used)

                                I’m wondering now 2 things.

                                1. If you booted into FOS Linux in debug mode and ran the same commands would you see similar results?
                                2. I know there is no correlation with this, but if you booted into windows and then ran a tool like Crystal Disk Mark or ATTO to see if we have this wide differences between read and write speeds? Now this will be using the windows kernel and windows driver. This way we can see if its a windows/linux driver issue or if the hardware just performs this way.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                Q D 2 Replies Last reply Nov 26, 2019, 12:23 PM Reply Quote 0
                                • Q
                                  Quazz Moderator @george1421
                                  last edited by Nov 26, 2019, 12:23 PM

                                  @george1421 Regardless, partclone is much slower for him than even this dd test. In the github issue thread I linked, they hypothesize that dd uses O_DIRECT and partclone does not, hence the difference.

                                  It’s also worth noting that they had better speeds when the target was mounted, which live Ubuntu does automatically when it can.

                                  Of course this is working under the assumption that it’s the exact same issue.

                                  1 Reply Last reply Reply Quote 1
                                  • D
                                    Duncan @george1421
                                    last edited by Nov 26, 2019, 1:41 PM

                                    @george1421

                                    “no space on device” will i try to format the ssd and run tests again?

                                    I will quickly build windows off usb and test.

                                    The Linux was just Ubuntu 18.04.3 LTS, used Rufus to put it onto a USB and live booted.

                                    Will i try the same test with a “working” laptop and see if we get the same speeds.

                                    G 1 Reply Last reply Nov 26, 2019, 2:06 PM Reply Quote 1
                                    • G
                                      george1421 Moderator @Duncan
                                      last edited by Nov 26, 2019, 2:06 PM

                                      @Duncan said in Very slow cloning speed on specific model:

                                      “no space on device” will i try to format the ssd and run tests again?

                                      I’m suspecting the no space on device is because you are writing to the raw disk and not to a partition. The space is all consumed because the partition tables are in place that occupy the entire disk. Linux is a bit strange in that you can write to the raw disk as you could a partition on that disk. Of course when you do that you destroy the partition table and the files in the partition.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Nov 26, 2019, 4:06 PM

                                        @Quazz Good point!!!

                                        @Duncan So we better do partclone tests then. I’ll look up the syntax later on.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by Sebastian Roth Nov 26, 2019, 1:49 PM Nov 26, 2019, 7:47 PM

                                          @Duncan Try using https://gparted.org/livecd.php or https://clonezilla.org/clonezilla-live.php - I have not tried any of those lately but I am fairly sure you can boot up to a command shell with those.

                                          mkdir -p /mnt/ramdisk
                                          mount -t tmpfs -o size=2048m tmpfs /mnt/ramdisk
                                          partclone.dd -d3 -C -s /dev/nvme0n1 -O /mnt/ramdisk/test.img
                                          partclone.dd -d3 -C -s /mnt/ramdisk/test.img -O /dev/sda
                                          

                                          Note that the first partclone command will also kind of error out when the ramdisk drive is full. But test.img still seems to be ok - from what I tested. Then reply it back to disk.

                                          Do this same test on both devices, the one that is showing the issue and the one that seems ok.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          D 1 Reply Last reply Nov 27, 2019, 10:42 AM Reply Quote 0
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