Printers Management : Win10x64 NOK, Win7x64 OK

Jonathan Cool

Just to help to debug : same problem on Win10 physical computer.
Exact version of Win10 during test : 1803, last updates 2018.11.15.

quinniedid

@Jonathan-Cool Are both WIN7 and WIN10 machines joined to a domain? Is the server that your drivers are shared on joined to a domain?

Jonathan Cool

Hi,
@quinniedid
WIN7 computer has joined the samba 3.x domain.
WIN10 hasn’t joined the domain.
Drivers are not on the domain server but on a NAS disk (anonymous share)

Jonathan Cool

Hi,
I’m sorry for the UP but the issue is still here
Can’t copy drivers with a Win10 v1803 computer …
am i the only guy use this feature (Printers management) on FOG ?

Sebastian Roth

@Jonathan-Cool To me this seems like a “simple” permission issue. What if you create a public share for this drivers where no authentication is needed? Not sure if I miss the point here.

quinniedid

@Jonathan-Cool Is your NAS also connected or configured to your samba domain?

Jonathan Cool

Hi,
@quinniedid Nope, the NAS is only on the LAN but not configured for the samba domain.

I tried a new simple test on the Win10 v1803 : if i copy / paste the drivers into C:\ and set the printer (on the FOG printer management), the printer is seen correctly on the win10 … and i can SEE the drivers in the “printmangement.msc” Windows tool … so, the culprit is the share … not the driver, not the ini file … just the share … OR Windows 10 configuration.

So, the drivers are on a Synology NAS with :

fog user (used to push FOG image by FTP)
guest user enable.
https://drive.google.com/open?id=1Rkkuvf221OG28hgBvZO4NbSs7TbSqjyh

The printer section on FOG :

Name : XXXX
Printer Port : IP_1xx.xxx.xxx.xxx
Printer INF file : \NAS…\HP_M402_DNE\hpdo602a_x64.inf
Printer IP : 1xx.xxx.xxx.xxx
Printer Model : HP LaserJet Pro M402-M403 n-dne PCL 6 (found into the inf file)

What can i try now ?

Quazz

@Jonathan-Cool Still seems to be a permission problem from what I can tell.

You can try to test by assigning a drive letter as the system user to the samba share and see if you can then access the files using the drive letter assignment.

Something like:

net use V: \server\share /user:name1 passw2
xcopy V:\drivers C:\drivers
net use V: /delete

I’m guessing if the W10 joined the domain that could work too.

quinniedid

@Jonathan-Cool I find it very interesting that a SYSTEM account will work on Windows 7 but not Windows 10. One thing I would like to see is doing the same thing with PSExec running as the SYSTEM account and once you have that command window open change the directory to where you usually have the drivers dumped to. Run the xcopy from the NAS. I would be curious to see the behavior difference between Windows 7 and Windows 10.

Also, can you capture a screenshot of the security permissions of the folder specially on Windows 10 that the drivers are dropped into? Something like this:

Jonathan Cool

Hi !
I’m back with the answers …

@Quazz

C:\>whoami
PC-test-Win10\administrateur

C:\>net use Z: \\fog-nas\drivers_imp
La commande s est terminée correctement.


C:\>xcopy Z:\test.txt
Z:\test.txt
1 fichier(s) copié(s)

C:\>PsExec64.exe -S cmd.exe

PsExec v2.2 - Execute processes remotely
Copyright (C) 2001-2016 Mark Russinovich
Sysinternals - www.sysinternals.com


Microsoft Windows [version 10.0.17134.523]
(c) 2018 Microsoft Corporation. Tous droits réservés.

C:\WINDOWS\system32>whoami
autorite nt\système

C:\WINDOWS\system32>cd C:\

C:\>net use
Les nouvelles connexions seront mémorisées.

La liste est vide.


C:\>net use Z: \\fog-nas\drivers_imp
L'erreur système 58 s'est produite.

Le serveur spécifié ne peut pas exécuter l'opération demandée.

@quinniedid

PC-test-Win10\administrateur

C:\>PsExec64.exe -S cmd.exe

PsExec v2.2 - Execute processes remotely
Copyright (C) 2001-2016 Mark Russinovich
Sysinternals - www.sysinternals.com


Microsoft Windows [version 10.0.17134.523]
(c) 2018 Microsoft Corporation. Tous droits réservés.

C:\WINDOWS\system32>net use
Les nouvelles connexions seront mémorisées.

La liste est vide.


C:\WINDOWS\system32>net use Z: \\fog-nas\drivers_imp
L'erreur système 58 s'est produite.

Le serveur spécifié ne peut pas exécuter l'opération demandée.


C:\WINDOWS\system32>cd \\fog-nas\drivers_imp\
'\\fog-nas\drivers_imp\'
CMD ne prend pas les chemins UNC comme répertoires en cours.

C:\WINDOWS\system32>

and the screensot of permissions displayed by Win10 : https://drive.google.com/open?id=1OEPXC-dYWlqfksnCKwxKFIzjbhj-7VoE

The win10 station and win7 station aren’t on the domain. Same with the NAS … but works win7 so … i think it’s not a domain issue. Isn’t it ?

Quazz

@Jonathan-Cool Error 58 indicates this has to do with how Samba has changed between Windows 7 and Windows 10, specifically for security.

What Samba version is the NAS running?

Try logging in with Samba credentials to the share in the net use command instead of guest logon.

Jonathan Cool

Hi,

fog@fog-nas:/$ samba -V
Version 4.1.20
fog@fog-nas-44:/$

I will try ti logging with samba credentils asap …

davido38

Hi,

is the smb1 protocol enabled on windows 10 ?

by default it is not.

Jonathan Cool

@davido38 Yes, i enabled this protocol during my tests

davido38

@Jonathan-Cool
As-tu essayé de modifier la clef de registre windows 10

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

LmCompatibilityLevel avec une valeur 1 ou 5 ?

Jonathan Cool

@davido38
Hi,
I tried with LmCompatibilityLevel = 1 (already set) or LmCompatibilityLevel = 5 (i rebooted after modification) and no more success

Quazz

@Jonathan-Cool Did using samba credentials change anything?

Jonathan Cool

Some news … weird … : see below … : on the Win10 1803 station :

C:\>PsExec64.exe -S cmd

C:\WINDOWS\system32>cd ..

C:\Windows>cd ..

C:\>whoami
autorite nt\système

C:\>net use Z: \\fog-nas\drivers_imp
L'erreur système 58 s'est produite.

Le serveur spécifié ne peut pas exécuter l'opération demandée.


C:\>net use Z: \\fog-nas\drivers_imp /user:admin
L'erreur système 58 s'est produite.

Le serveur spécifié ne peut pas exécuter l'opération demandée.


C:\>net use Z: \\fog-nas\drivers_imp /user:admin password
L'erreur système 5 s'est produite.

Accès refusé.


C:\>net use Z: \\fog-nas\drivers_imp /user:fakeuser fakepassword
La commande s'est terminée correctement #WTF ?! fakeuser doesn't exist on  the NAS ! What the HELL ?!


C:\>net use
Les nouvelles connexions seront mémorisées.


État         Local     Distant                   Réseau

-------------------------------------------------------------------------------
OK           Z:        \\fog-nas\drivers_imp  Microsoft Windows Network
La commande s'est terminée correctement.


C:\>net use Z: /delete
Z: a été supprimé.

Quazz

@Jonathan-Cool Your NAS probably treats unknown users as guest users. I’m guessing it thinks of “system” and “admin” as existing users, thus rejecting them.

Jonathan Cool

@Quazz Hmmm, you right ! … seem to be possible !
I so close to resovle this issue … maybe, need to check the NAS configuration ?

Printers Management : Win10x64 NOK, Win7x64 OK

187

11.6k

17.1k

154.6k