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    Printers Management : Win10x64 NOK, Win7x64 OK

    Scheduled Pinned Locked Moved Unsolved
    Windows Problems
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    • S
      Sebastian Roth Moderator
      last edited by

      @Jonathan-Cool Do I see this right, confirm that Win10 is having that issue per se. Anyone an idea why SYSTEM user is not able to copy files from a UNC path?

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • Jonathan CoolJ
        Jonathan Cool
        last edited by

        Just to help to debug : same problem on Win10 physical computer.
        Exact version of Win10 during test : 1803, last updates 2018.11.15.

        My stuff :
        Server :
        FOG Version : Running Version 1.5.9
        OS : Debian GNU/Linux 10
        FOG Client Version : 0.12
        Specifications :
        > All images are on a Synology NAS storage : mounted with NAS_ip:/images
        > French user :)
        > “If everything would work the first time, what would you have learned?”
        Challenges make knowledge growth … by George1421 ;)

        1 Reply Last reply Reply Quote 0
        • Q
          quinniedid
          last edited by quinniedid

          @Jonathan-Cool Are both WIN7 and WIN10 machines joined to a domain? Is the server that your drivers are shared on joined to a domain?

          1 Reply Last reply Reply Quote 0
          • Jonathan CoolJ
            Jonathan Cool
            last edited by

            Hi,
            @quinniedid
            WIN7 computer has joined the samba 3.x domain.
            WIN10 hasn’t joined the domain.
            Drivers are not on the domain server but on a NAS disk (anonymous share)

            My stuff :
            Server :
            FOG Version : Running Version 1.5.9
            OS : Debian GNU/Linux 10
            FOG Client Version : 0.12
            Specifications :
            > All images are on a Synology NAS storage : mounted with NAS_ip:/images
            > French user :)
            > “If everything would work the first time, what would you have learned?”
            Challenges make knowledge growth … by George1421 ;)

            1 Reply Last reply Reply Quote 0
            • Jonathan CoolJ
              Jonathan Cool
              last edited by

              Hi,
              I’m sorry for the UP but the issue is still here 😞
              Can’t copy drivers with a Win10 v1803 computer …
              am i the only guy use this feature (Printers management) on FOG ? 😮

              My stuff :
              Server :
              FOG Version : Running Version 1.5.9
              OS : Debian GNU/Linux 10
              FOG Client Version : 0.12
              Specifications :
              > All images are on a Synology NAS storage : mounted with NAS_ip:/images
              > French user :)
              > “If everything would work the first time, what would you have learned?”
              Challenges make knowledge growth … by George1421 ;)

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @Jonathan-Cool To me this seems like a “simple” permission issue. What if you create a public share for this drivers where no authentication is needed? Not sure if I miss the point here.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • Q
                  quinniedid
                  last edited by

                  @Jonathan-Cool Is your NAS also connected or configured to your samba domain?

                  1 Reply Last reply Reply Quote 0
                  • Jonathan CoolJ
                    Jonathan Cool
                    last edited by

                    Hi,
                    @quinniedid Nope, the NAS is only on the LAN but not configured for the samba domain.

                    I tried a new simple test on the Win10 v1803 : if i copy / paste the drivers into C:\ and set the printer (on the FOG printer management), the printer is seen correctly on the win10 … and i can SEE the drivers in the “printmangement.msc” Windows tool … so, the culprit is the share … not the driver, not the ini file … just the share … OR Windows 10 configuration.

                    So, the drivers are on a Synology NAS with :

                    • fog user (used to push FOG image by FTP)
                    • guest user enable.
                      https://drive.google.com/open?id=1Rkkuvf221OG28hgBvZO4NbSs7TbSqjyh

                    The printer section on FOG :

                    Name : XXXX
                    Printer Port : IP_1xx.xxx.xxx.xxx
                    Printer INF file : \NAS…\HP_M402_DNE\hpdo602a_x64.inf
                    Printer IP : 1xx.xxx.xxx.xxx
                    Printer Model : HP LaserJet Pro M402-M403 n-dne PCL 6 (found into the inf file)
                    

                    What can i try now ?

                    My stuff :
                    Server :
                    FOG Version : Running Version 1.5.9
                    OS : Debian GNU/Linux 10
                    FOG Client Version : 0.12
                    Specifications :
                    > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                    > French user :)
                    > “If everything would work the first time, what would you have learned?”
                    Challenges make knowledge growth … by George1421 ;)

                    Q 1 Reply Last reply Reply Quote 0
                    • Q
                      Quazz Moderator @Jonathan Cool
                      last edited by Quazz

                      @Jonathan-Cool Still seems to be a permission problem from what I can tell.

                      You can try to test by assigning a drive letter as the system user to the samba share and see if you can then access the files using the drive letter assignment.

                      Something like:

                      1. net use V: \server\share /user:name1 passw2
                      2. xcopy V:\drivers C:\drivers
                      3. net use V: /delete

                      I’m guessing if the W10 joined the domain that could work too.

                      1 Reply Last reply Reply Quote 0
                      • Q
                        quinniedid
                        last edited by

                        @Jonathan-Cool I find it very interesting that a SYSTEM account will work on Windows 7 but not Windows 10. One thing I would like to see is doing the same thing with PSExec running as the SYSTEM account and once you have that command window open change the directory to where you usually have the drivers dumped to. Run the xcopy from the NAS. I would be curious to see the behavior difference between Windows 7 and Windows 10.

                        Also, can you capture a screenshot of the security permissions of the folder specially on Windows 10 that the drivers are dropped into? Something like this: 9af71ed8-fd11-49f5-89f5-8dec43110fcc-image.png

                        1 Reply Last reply Reply Quote 1
                        • Jonathan CoolJ
                          Jonathan Cool
                          last edited by

                          Hi !
                          I’m back with the answers …

                          @Quazz

                          C:\>whoami
                          PC-test-Win10\administrateur
                          
                          C:\>net use Z: \\fog-nas\drivers_imp
                          La commande s est terminée correctement.
                          
                          
                          C:\>xcopy Z:\test.txt
                          Z:\test.txt
                          1 fichier(s) copié(s)
                          
                          C:\>PsExec64.exe -S cmd.exe
                          
                          PsExec v2.2 - Execute processes remotely
                          Copyright (C) 2001-2016 Mark Russinovich
                          Sysinternals - www.sysinternals.com
                          
                          
                          Microsoft Windows [version 10.0.17134.523]
                          (c) 2018 Microsoft Corporation. Tous droits réservés.
                          
                          C:\WINDOWS\system32>whoami
                          autorite nt\système
                          
                          C:\WINDOWS\system32>cd C:\
                          
                          C:\>net use
                          Les nouvelles connexions seront mémorisées.
                          
                          La liste est vide.
                          
                          
                          C:\>net use Z: \\fog-nas\drivers_imp
                          L'erreur système 58 s'est produite.
                          
                          Le serveur spécifié ne peut pas exécuter l'opération demandée.
                          

                          @quinniedid

                          PC-test-Win10\administrateur
                          
                          C:\>PsExec64.exe -S cmd.exe
                          
                          PsExec v2.2 - Execute processes remotely
                          Copyright (C) 2001-2016 Mark Russinovich
                          Sysinternals - www.sysinternals.com
                          
                          
                          Microsoft Windows [version 10.0.17134.523]
                          (c) 2018 Microsoft Corporation. Tous droits réservés.
                          
                          C:\WINDOWS\system32>net use
                          Les nouvelles connexions seront mémorisées.
                          
                          La liste est vide.
                          
                          
                          C:\WINDOWS\system32>net use Z: \\fog-nas\drivers_imp
                          L'erreur système 58 s'est produite.
                          
                          Le serveur spécifié ne peut pas exécuter l'opération demandée.
                          
                          
                          C:\WINDOWS\system32>cd \\fog-nas\drivers_imp\
                          '\\fog-nas\drivers_imp\'
                          CMD ne prend pas les chemins UNC comme répertoires en cours.
                          
                          C:\WINDOWS\system32>
                          

                          and the screensot of permissions displayed by Win10 : https://drive.google.com/open?id=1OEPXC-dYWlqfksnCKwxKFIzjbhj-7VoE

                          The win10 station and win7 station aren’t on the domain. Same with the NAS … but works win7 so … i think it’s not a domain issue. Isn’t it ?

                          My stuff :
                          Server :
                          FOG Version : Running Version 1.5.9
                          OS : Debian GNU/Linux 10
                          FOG Client Version : 0.12
                          Specifications :
                          > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                          > French user :)
                          > “If everything would work the first time, what would you have learned?”
                          Challenges make knowledge growth … by George1421 ;)

                          Q 1 Reply Last reply Reply Quote 0
                          • Q
                            Quazz Moderator @Jonathan Cool
                            last edited by

                            @Jonathan-Cool Error 58 indicates this has to do with how Samba has changed between Windows 7 and Windows 10, specifically for security.

                            What Samba version is the NAS running?

                            Try logging in with Samba credentials to the share in the net use command instead of guest logon.

                            1 Reply Last reply Reply Quote 0
                            • Jonathan CoolJ
                              Jonathan Cool
                              last edited by

                              Hi,

                              fog@fog-nas:/$ samba -V
                              Version 4.1.20
                              fog@fog-nas-44:/$ 
                              
                              

                              I will try ti logging with samba credentils asap …

                              My stuff :
                              Server :
                              FOG Version : Running Version 1.5.9
                              OS : Debian GNU/Linux 10
                              FOG Client Version : 0.12
                              Specifications :
                              > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                              > French user :)
                              > “If everything would work the first time, what would you have learned?”
                              Challenges make knowledge growth … by George1421 ;)

                              1 Reply Last reply Reply Quote 0
                              • davido38D
                                davido38
                                last edited by

                                Hi,

                                is the smb1 protocol enabled on windows 10 ?

                                by default it is not.

                                Jonathan CoolJ 1 Reply Last reply Reply Quote 1
                                • Jonathan CoolJ
                                  Jonathan Cool @davido38
                                  last edited by

                                  @davido38 Yes, i enabled this protocol during my tests 😉

                                  My stuff :
                                  Server :
                                  FOG Version : Running Version 1.5.9
                                  OS : Debian GNU/Linux 10
                                  FOG Client Version : 0.12
                                  Specifications :
                                  > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                                  > French user :)
                                  > “If everything would work the first time, what would you have learned?”
                                  Challenges make knowledge growth … by George1421 ;)

                                  davido38D 1 Reply Last reply Reply Quote 0
                                  • davido38D
                                    davido38 @Jonathan Cool
                                    last edited by

                                    @Jonathan-Cool
                                    As-tu essayé de modifier la clef de registre windows 10

                                    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

                                    LmCompatibilityLevel avec une valeur 1 ou 5 ?

                                    Jonathan CoolJ 1 Reply Last reply Reply Quote 0
                                    • Jonathan CoolJ
                                      Jonathan Cool @davido38
                                      last edited by

                                      @davido38
                                      Hi,
                                      I tried with LmCompatibilityLevel = 1 (already set) or LmCompatibilityLevel = 5 (i rebooted after modification) and no more success 😞

                                      My stuff :
                                      Server :
                                      FOG Version : Running Version 1.5.9
                                      OS : Debian GNU/Linux 10
                                      FOG Client Version : 0.12
                                      Specifications :
                                      > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                                      > French user :)
                                      > “If everything would work the first time, what would you have learned?”
                                      Challenges make knowledge growth … by George1421 ;)

                                      Q 1 Reply Last reply Reply Quote 0
                                      • Q
                                        Quazz Moderator @Jonathan Cool
                                        last edited by

                                        @Jonathan-Cool Did using samba credentials change anything?

                                        1 Reply Last reply Reply Quote 0
                                        • Jonathan CoolJ
                                          Jonathan Cool
                                          last edited by

                                          Some news … weird … : see below … : on the Win10 1803 station :

                                          C:\>PsExec64.exe -S cmd
                                          
                                          C:\WINDOWS\system32>cd ..
                                          
                                          C:\Windows>cd ..
                                          
                                          C:\>whoami
                                          autorite nt\système
                                          
                                          C:\>net use Z: \\fog-nas\drivers_imp
                                          L'erreur système 58 s'est produite.
                                          
                                          Le serveur spécifié ne peut pas exécuter l'opération demandée.
                                          
                                          
                                          C:\>net use Z: \\fog-nas\drivers_imp /user:admin
                                          L'erreur système 58 s'est produite.
                                          
                                          Le serveur spécifié ne peut pas exécuter l'opération demandée.
                                          
                                          
                                          C:\>net use Z: \\fog-nas\drivers_imp /user:admin password
                                          L'erreur système 5 s'est produite.
                                          
                                          Accès refusé.
                                          
                                          
                                          C:\>net use Z: \\fog-nas\drivers_imp /user:fakeuser fakepassword
                                          La commande s'est terminée correctement #WTF ?! fakeuser doesn't exist on  the NAS ! What the HELL ?!
                                          
                                          
                                          C:\>net use
                                          Les nouvelles connexions seront mémorisées.
                                          
                                          
                                          État         Local     Distant                   Réseau
                                          
                                          -------------------------------------------------------------------------------
                                          OK           Z:        \\fog-nas\drivers_imp  Microsoft Windows Network
                                          La commande s'est terminée correctement.
                                          
                                          
                                          C:\>net use Z: /delete
                                          Z: a été supprimé.
                                          
                                          

                                          My stuff :
                                          Server :
                                          FOG Version : Running Version 1.5.9
                                          OS : Debian GNU/Linux 10
                                          FOG Client Version : 0.12
                                          Specifications :
                                          > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                                          > French user :)
                                          > “If everything would work the first time, what would you have learned?”
                                          Challenges make knowledge growth … by George1421 ;)

                                          Q 1 Reply Last reply Reply Quote 0
                                          • Q
                                            Quazz Moderator @Jonathan Cool
                                            last edited by

                                            @Jonathan-Cool Your NAS probably treats unknown users as guest users. I’m guessing it thinks of “system” and “admin” as existing users, thus rejecting them.

                                            Jonathan CoolJ 1 Reply Last reply Reply Quote 0
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