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Printers Management : Win10x64 NOK, Win7x64 OK

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Windows Problems
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  • Q
    quinniedid
    last edited by Apr 24, 2019, 5:20 PM

    @Jonathan-Cool Is your NAS also connected or configured to your samba domain?

    1 Reply Last reply Reply Quote 0
    • J
      Jonathan Cool
      last edited by May 20, 2019, 2:57 PM

      Hi,
      @quinniedid Nope, the NAS is only on the LAN but not configured for the samba domain.

      I tried a new simple test on the Win10 v1803 : if i copy / paste the drivers into C:\ and set the printer (on the FOG printer management), the printer is seen correctly on the win10 … and i can SEE the drivers in the “printmangement.msc” Windows tool … so, the culprit is the share … not the driver, not the ini file … just the share … OR Windows 10 configuration.

      So, the drivers are on a Synology NAS with :

      • fog user (used to push FOG image by FTP)
      • guest user enable.
        https://drive.google.com/open?id=1Rkkuvf221OG28hgBvZO4NbSs7TbSqjyh

      The printer section on FOG :

      Name : XXXX
      Printer Port : IP_1xx.xxx.xxx.xxx
      Printer INF file : \NAS…\HP_M402_DNE\hpdo602a_x64.inf
      Printer IP : 1xx.xxx.xxx.xxx
      Printer Model : HP LaserJet Pro M402-M403 n-dne PCL 6 (found into the inf file)
      

      What can i try now ?

      My stuff :
      Server :
      FOG Version : Running Version 1.5.9
      OS : Debian GNU/Linux 10
      FOG Client Version : 0.12
      Specifications :
      > All images are on a Synology NAS storage : mounted with NAS_ip:/images
      > French user :)
      > “If everything would work the first time, what would you have learned?”
      Challenges make knowledge growth … by George1421 ;)

      Q 1 Reply Last reply May 20, 2019, 3:58 PM Reply Quote 0
      • Q
        Quazz Moderator @Jonathan Cool
        last edited by Quazz May 20, 2019, 9:59 AM May 20, 2019, 3:58 PM

        @Jonathan-Cool Still seems to be a permission problem from what I can tell.

        You can try to test by assigning a drive letter as the system user to the samba share and see if you can then access the files using the drive letter assignment.

        Something like:

        1. net use V: \server\share /user:name1 passw2
        2. xcopy V:\drivers C:\drivers
        3. net use V: /delete

        I’m guessing if the W10 joined the domain that could work too.

        1 Reply Last reply Reply Quote 0
        • Q
          quinniedid
          last edited by May 20, 2019, 4:03 PM

          @Jonathan-Cool I find it very interesting that a SYSTEM account will work on Windows 7 but not Windows 10. One thing I would like to see is doing the same thing with PSExec running as the SYSTEM account and once you have that command window open change the directory to where you usually have the drivers dumped to. Run the xcopy from the NAS. I would be curious to see the behavior difference between Windows 7 and Windows 10.

          Also, can you capture a screenshot of the security permissions of the folder specially on Windows 10 that the drivers are dropped into? Something like this: 9af71ed8-fd11-49f5-89f5-8dec43110fcc-image.png

          1 Reply Last reply Reply Quote 1
          • J
            Jonathan Cool
            last edited by May 21, 2019, 8:36 AM

            Hi !
            I’m back with the answers …

            @Quazz

            C:\>whoami
            PC-test-Win10\administrateur
            
            C:\>net use Z: \\fog-nas\drivers_imp
            La commande s est terminée correctement.
            
            
            C:\>xcopy Z:\test.txt
            Z:\test.txt
            1 fichier(s) copié(s)
            
            C:\>PsExec64.exe -S cmd.exe
            
            PsExec v2.2 - Execute processes remotely
            Copyright (C) 2001-2016 Mark Russinovich
            Sysinternals - www.sysinternals.com
            
            
            Microsoft Windows [version 10.0.17134.523]
            (c) 2018 Microsoft Corporation. Tous droits réservés.
            
            C:\WINDOWS\system32>whoami
            autorite nt\système
            
            C:\WINDOWS\system32>cd C:\
            
            C:\>net use
            Les nouvelles connexions seront mémorisées.
            
            La liste est vide.
            
            
            C:\>net use Z: \\fog-nas\drivers_imp
            L'erreur système 58 s'est produite.
            
            Le serveur spécifié ne peut pas exécuter l'opération demandée.
            

            @quinniedid

            PC-test-Win10\administrateur
            
            C:\>PsExec64.exe -S cmd.exe
            
            PsExec v2.2 - Execute processes remotely
            Copyright (C) 2001-2016 Mark Russinovich
            Sysinternals - www.sysinternals.com
            
            
            Microsoft Windows [version 10.0.17134.523]
            (c) 2018 Microsoft Corporation. Tous droits réservés.
            
            C:\WINDOWS\system32>net use
            Les nouvelles connexions seront mémorisées.
            
            La liste est vide.
            
            
            C:\WINDOWS\system32>net use Z: \\fog-nas\drivers_imp
            L'erreur système 58 s'est produite.
            
            Le serveur spécifié ne peut pas exécuter l'opération demandée.
            
            
            C:\WINDOWS\system32>cd \\fog-nas\drivers_imp\
            '\\fog-nas\drivers_imp\'
            CMD ne prend pas les chemins UNC comme répertoires en cours.
            
            C:\WINDOWS\system32>
            

            and the screensot of permissions displayed by Win10 : https://drive.google.com/open?id=1OEPXC-dYWlqfksnCKwxKFIzjbhj-7VoE

            The win10 station and win7 station aren’t on the domain. Same with the NAS … but works win7 so … i think it’s not a domain issue. Isn’t it ?

            My stuff :
            Server :
            FOG Version : Running Version 1.5.9
            OS : Debian GNU/Linux 10
            FOG Client Version : 0.12
            Specifications :
            > All images are on a Synology NAS storage : mounted with NAS_ip:/images
            > French user :)
            > “If everything would work the first time, what would you have learned?”
            Challenges make knowledge growth … by George1421 ;)

            Q 1 Reply Last reply May 21, 2019, 8:41 AM Reply Quote 0
            • Q
              Quazz Moderator @Jonathan Cool
              last edited by May 21, 2019, 8:41 AM

              @Jonathan-Cool Error 58 indicates this has to do with how Samba has changed between Windows 7 and Windows 10, specifically for security.

              What Samba version is the NAS running?

              Try logging in with Samba credentials to the share in the net use command instead of guest logon.

              1 Reply Last reply Reply Quote 0
              • J
                Jonathan Cool
                last edited by May 21, 2019, 8:57 AM

                Hi,

                fog@fog-nas:/$ samba -V
                Version 4.1.20
                fog@fog-nas-44:/$ 
                
                

                I will try ti logging with samba credentils asap …

                My stuff :
                Server :
                FOG Version : Running Version 1.5.9
                OS : Debian GNU/Linux 10
                FOG Client Version : 0.12
                Specifications :
                > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                > French user :)
                > “If everything would work the first time, what would you have learned?”
                Challenges make knowledge growth … by George1421 ;)

                1 Reply Last reply Reply Quote 0
                • davido38D
                  davido38
                  last edited by May 22, 2019, 7:08 AM

                  Hi,

                  is the smb1 protocol enabled on windows 10 ?

                  by default it is not.

                  J 1 Reply Last reply May 22, 2019, 7:18 AM Reply Quote 1
                  • J
                    Jonathan Cool @davido38
                    last edited by May 22, 2019, 7:18 AM

                    @davido38 Yes, i enabled this protocol during my tests 😉

                    My stuff :
                    Server :
                    FOG Version : Running Version 1.5.9
                    OS : Debian GNU/Linux 10
                    FOG Client Version : 0.12
                    Specifications :
                    > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                    > French user :)
                    > “If everything would work the first time, what would you have learned?”
                    Challenges make knowledge growth … by George1421 ;)

                    davido38D 1 Reply Last reply May 22, 2019, 7:53 AM Reply Quote 0
                    • davido38D
                      davido38 @Jonathan Cool
                      last edited by May 22, 2019, 7:53 AM

                      @Jonathan-Cool
                      As-tu essayé de modifier la clef de registre windows 10

                      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

                      LmCompatibilityLevel avec une valeur 1 ou 5 ?

                      J 1 Reply Last reply May 22, 2019, 12:12 PM Reply Quote 0
                      • J
                        Jonathan Cool @davido38
                        last edited by May 22, 2019, 12:12 PM

                        @davido38
                        Hi,
                        I tried with LmCompatibilityLevel = 1 (already set) or LmCompatibilityLevel = 5 (i rebooted after modification) and no more success 😞

                        My stuff :
                        Server :
                        FOG Version : Running Version 1.5.9
                        OS : Debian GNU/Linux 10
                        FOG Client Version : 0.12
                        Specifications :
                        > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                        > French user :)
                        > “If everything would work the first time, what would you have learned?”
                        Challenges make knowledge growth … by George1421 ;)

                        Q 1 Reply Last reply May 22, 2019, 12:37 PM Reply Quote 0
                        • Q
                          Quazz Moderator @Jonathan Cool
                          last edited by May 22, 2019, 12:37 PM

                          @Jonathan-Cool Did using samba credentials change anything?

                          1 Reply Last reply Reply Quote 0
                          • J
                            Jonathan Cool
                            last edited by May 22, 2019, 1:17 PM

                            Some news … weird … : see below … : on the Win10 1803 station :

                            C:\>PsExec64.exe -S cmd
                            
                            C:\WINDOWS\system32>cd ..
                            
                            C:\Windows>cd ..
                            
                            C:\>whoami
                            autorite nt\système
                            
                            C:\>net use Z: \\fog-nas\drivers_imp
                            L'erreur système 58 s'est produite.
                            
                            Le serveur spécifié ne peut pas exécuter l'opération demandée.
                            
                            
                            C:\>net use Z: \\fog-nas\drivers_imp /user:admin
                            L'erreur système 58 s'est produite.
                            
                            Le serveur spécifié ne peut pas exécuter l'opération demandée.
                            
                            
                            C:\>net use Z: \\fog-nas\drivers_imp /user:admin password
                            L'erreur système 5 s'est produite.
                            
                            Accès refusé.
                            
                            
                            C:\>net use Z: \\fog-nas\drivers_imp /user:fakeuser fakepassword
                            La commande s'est terminée correctement #WTF ?! fakeuser doesn't exist on  the NAS ! What the HELL ?!
                            
                            
                            C:\>net use
                            Les nouvelles connexions seront mémorisées.
                            
                            
                            État         Local     Distant                   Réseau
                            
                            -------------------------------------------------------------------------------
                            OK           Z:        \\fog-nas\drivers_imp  Microsoft Windows Network
                            La commande s'est terminée correctement.
                            
                            
                            C:\>net use Z: /delete
                            Z: a été supprimé.
                            
                            

                            My stuff :
                            Server :
                            FOG Version : Running Version 1.5.9
                            OS : Debian GNU/Linux 10
                            FOG Client Version : 0.12
                            Specifications :
                            > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                            > French user :)
                            > “If everything would work the first time, what would you have learned?”
                            Challenges make knowledge growth … by George1421 ;)

                            Q 1 Reply Last reply May 22, 2019, 1:23 PM Reply Quote 0
                            • Q
                              Quazz Moderator @Jonathan Cool
                              last edited by May 22, 2019, 1:23 PM

                              @Jonathan-Cool Your NAS probably treats unknown users as guest users. I’m guessing it thinks of “system” and “admin” as existing users, thus rejecting them.

                              J 1 Reply Last reply May 22, 2019, 1:26 PM Reply Quote 0
                              • J
                                Jonathan Cool @Quazz
                                last edited by May 22, 2019, 1:26 PM

                                @Quazz Hmmm, you right ! … seem to be possible !
                                I so close to resovle this issue … maybe, need to check the NAS configuration ?

                                My stuff :
                                Server :
                                FOG Version : Running Version 1.5.9
                                OS : Debian GNU/Linux 10
                                FOG Client Version : 0.12
                                Specifications :
                                > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                                > French user :)
                                > “If everything would work the first time, what would you have learned?”
                                Challenges make knowledge growth … by George1421 ;)

                                Q 1 Reply Last reply May 22, 2019, 3:53 PM Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by May 22, 2019, 3:51 PM

                                  @Jonathan-Cool Possibly related?!? https://forums.fogproject.org/topic/12204/fog-powershell-not-copying-to-win32-grouppolicy-adm

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • Q
                                    Quazz Moderator @Jonathan Cool
                                    last edited by Quazz May 22, 2019, 9:54 AM May 22, 2019, 3:53 PM

                                    @Jonathan-Cool They may be reserved accounts which is why it trips up, I don’t think there’s much to change in the settings there, going with the Samba credentials route seems the best way.

                                    If your Samba share is AD enabled then domain connected PCs will likely logon under their actual accounts when they try to connect to the share rather than Windows assuming you want to logon as ‘System’

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      Jonathan Cool
                                      last edited by May 23, 2019, 6:55 AM

                                      Hi,
                                      Today is a good day !
                                      i tried a new test : i used an other NAS (Seagate) and created a public share.
                                      With the same windows 10 station, i can xcopy files as SYSTEM and the printer was correctly installed.

                                      So, now, on the Syno NAS, i will tried to join our domain … i will be back 😉

                                      My stuff :
                                      Server :
                                      FOG Version : Running Version 1.5.9
                                      OS : Debian GNU/Linux 10
                                      FOG Client Version : 0.12
                                      Specifications :
                                      > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                                      > French user :)
                                      > “If everything would work the first time, what would you have learned?”
                                      Challenges make knowledge growth … by George1421 ;)

                                      1 Reply Last reply Reply Quote 1
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