not able to download new kernel
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@bigredcherokee Fog version? OS of the FOG Server?
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Ubuntu 17.04 Zesty and fog version 1.4.4
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@developers ideas? I’ve not seen this error before.
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@bigredcherokee said in not able to download new kernel:
Message: ftp_connect(): php_network_getaddresses: getaddrinfo failed: Name or service not known, Host: , Username: fog
Clearly seems the host string is empty. Please check your settings in the web UI -> FOG Configuration -> FOG Settings -> TFTP Server -> TFTP HOST. My guess it’s empty. Should hold the IP address of your FOG server though.
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@sebastian-roth Its not empty.
This section allows you to update the Linux kernel which is used to boot the client computers. In FOG, this kernel holds all the drivers for the client computer, so if you are unable to boot a client you may wish to update to a newer kernel which may have more drivers built in. This installation process may take a few minutes, as FOG will attempt to go out to the internet to get the requested Kernel, so if it seems like the process is hanging please be patient.
Unable to contact server <----- I need to fix this. I’ve checked DNS and can ping & nslookup google & sourceforge.
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@Bigredcherokee Please post a picture of your settings (FOG Configuration -> FOG Settings -> TFTP Server).
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This post is deleted! -
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@Bigredcherokee Ok, settings look right on first sight. I really wonder why we see the empty Host string in the error output! As well I noticed the banner “Rebranding” in the screenshot. Possibly you are using a modified version of FOG? When was this server installed? Did you install it? Modifications?
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@sebastian-roth Its a default fog install. Just installed it about 7 months ago. We had to upgrade the hardware and I restored the database and uploaded my host. I just finished upgrading to Ubuntu 17.10 last night hoping this would help but it didn’t.
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@Bigredcherokee Hope you don’t mind all the questions. I just try to get the picture. So you’re saying the issue started when you moved a working installation (FOG DB and images) to the new server? So you did a full mysql dump and restored that on the new system?
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@sebastian-roth Sebastian no worries on the questions. Actually I just found the issue. We are working on a Windows 10 deployment and they are having problems PXE Booting the new Dell workstations. So to fix the issue I was going to update the PXE kernel. Server been working fine. Think a reinstall would help?
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@bigredcherokee said in not able to download new kernel:
Actually I just found the issue.
What do you mean by that??
From the other things you say I have a feeling that you mix up the wording. The kernel update in the FOG web UI does update the FOS Linux kernel. This is not the iPXE binary (I wouldn’t call this a kernel).
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@sebastian-roth Its under main menu Kernel update. Also note after updating to 17.10 Ubuntu I just ran the fog installer again and no change.
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@bigredcherokee said in not able to download new kernel:
Its under main menu Kernel update
Yeah, but this has nothing to do with (i)PXE! Sorry, I just don’t get what you said about PXE booting Dell workstation issues and what it has to do with updateing the Linux kernel over the FOG web UI.
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@sebastian-roth We have new workstations that will not boot from fog PXE correctly; so I was reading about the Kernel under Fog Configurations --> main --> kernel and it states “This section allows you to update the Linux kernel which is used to boot the client computers. In FOG, this kernel holds all the drivers for the client computer, so if you are unable to boot a client you may wish to update to a newer kernel which may have more drivers built in.”
With all due respect I’m not trying to be an a**, but just need to figure out why it will not download the latest one.
From my last image upload it’s now showing “Unable to contact server” before it was giving that error I originally posted.
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Well the tech that was trying to image a machine ran me down a rabbit trail. He didn’t have the computer on the correct network. However I’m still having a problem downloading new kernel bzimage.
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@bigredcherokee said in not able to download new kernel:
Well the tech that was trying to image a machine ran me down a rabbit trail.
Been there, done that. This is totally off topic - but I would recommend publishing a topology map for your technicians - IP ranges of subnets, gateway addresses, port -> subnet mappings, and any other ‘tribal’ information. A little knowledge-share upfront goes a really long way towards preventing little problems.
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@Bigredcherokee You still have the issue that you cannot update the kernel, right?
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