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    Solved Hostname Changer Access Denied, Code = 5

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    • RobTitian16
      RobTitian16 last edited by RobTitian16

      Hi all,

      I’m trying to set up different groups in FOG so that the systems belonging to them are put in different OUs. However, I’m running into the issue at the moment where the FOG log is saying: “Hostname changer access denied, code =5”. I have seen this code before when there are old AD accounts still lurking about, but I’ve just deleted the AD account that used to belong to my test VM, and I’m certain the way I’ve configured it through the FOG GUI is wrong.
      I’ve attached a screenshot of my current settings below. If someone could help me get this working, it would very much be appreciated.

      0_1516120210650_2.PNG

      Wayne Workman 1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator last edited by

        @RobTitian16 Maybe do some datebase cleanup: https://wiki.fogproject.org/wiki/index.php/Troubleshoot_MySQL#Database_Maintenance_Commands

        I’ll mark this solved as the AD joining issue is actually solved. Please open a new thread if you still have the group assignment issue after the DB maintenance.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 2
        • RobTitian16
          RobTitian16 @Tom Elliott last edited by

          @tom-elliott From the post above: “However, now when updating the different groups with the AD details and what snapins they should include, upon pressing ‘Update’ on the page it says it’s updated, but when I go back to check the details the fields are blank.”

          I also posted the error messages from the Apache error log further down the page.
          I’ve tried updating the group with snapins, and this hasn’t saved either, so it seems to be a general issue of saving groups, rather than a specific one of setting the Active Directory defaults in the group.

          1 Reply Last reply Reply Quote 0
          • Tom Elliott
            Tom Elliott @RobTitian16 last edited by

            @robtitian16 I’m very confused. What error, exactly, is this thread focusing on?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            RobTitian16 1 Reply Last reply Reply Quote 0
            • Wayne Workman
              Wayne Workman last edited by Wayne Workman

              @Tom-Elliott the OU field isn’t saving via groups. He’s on 1.5.0-RC-10

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              1 Reply Last reply Reply Quote 0
              • RobTitian16
                RobTitian16 @Tom Elliott last edited by

                @tom-elliott That part is actually resolved now. This was raised as a bug because not all of the groups are updating with the correct AD details. It’s only worked for one, which was the very first group I created. Now whenever I save the AD details and reload the page, it’s as if it never saved in the first place.
                Let me know if you need anymore details/logs.

                Tom Elliott 1 Reply Last reply Reply Quote 0
                • Tom Elliott
                  Tom Elliott last edited by

                  Is the password typed into (Domain Password (will auto-encrypt plaintext)) actually plaintext for the “real” password of the AD Username?

                  I say this because the access denied REALLY seems to indicate a problem with the password.

                  The error logs have nothing to do with Active Directory and should pose little issue.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  RobTitian16 1 Reply Last reply Reply Quote 1
                  • Wayne Workman
                    Wayne Workman @RobTitian16 last edited by

                    At this point, it’s very likely this is a bug, so moved this to bug reports.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 1
                    • RobTitian16
                      RobTitian16 @Wayne Workman last edited by

                      @wayne-workman Groups, not hosts.

                      Wayne Workman 1 Reply Last reply Reply Quote 0
                      • Wayne Workman
                        Wayne Workman @RobTitian16 last edited by

                        @robtitian16 said in Hostname Changer Access Denied, Code = 5:

                        it’s all the groups I created the other day

                        To clarify, are you trying to set the OU on individual hosts, or via groups?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        RobTitian16 1 Reply Last reply Reply Quote 0
                        • RobTitian16
                          RobTitian16 @Wayne Workman last edited by

                          @wayne-workman I get the following:

                          [Thu Jan 18 15:08:27.427489 2018] [php7:error] [pid 8958] [client 10.1.2.88:49534] PHP Fatal error: Uncaught Error: Call to a member function isValid() on null in /var/www/html/fog/lib/fog/host.class.php:778\nStack trace:\n#0 /var/www/html/fog/lib/fog/host.class.php(792): Host->_setAlo()\n#1 /var/www/html/fog/lib/client/autologout.class.php(43): Host->getAlo()\n#2 /var/www/html/fog/lib/fog/fogpage.class.php(3094): Autologout->json()\n#3 /var/www/html/fog/lib/fog/fogpage.class.php(249): FOGPage->requestClientInfo()\n#4 /var/www/html/fog/lib/pages/processlogin.class.php(57): FOGPage->__construct('')\n#5 /var/www/html/fog/lib/fog/fogpagemanager.class.php(381): ProcessLogin->__construct()\n#6 [internal function]: FOGPageManager->{closure}('/var/www/html/f...')\n#7 /var/www/html/fog/lib/fog/fogpagemanager.class.php(386): array_map(Object(Closure), Array)\n#8 /var/www/html/fog/lib/fog/fogpagemanager.class.php(79): FOGPageManager->loadPageClasses()\n#9 [internal function]: FOGPageManager->__construct()\n#10 /var/www/html/fog/lib/fog/fogbase.class.php(481): ReflectionClass->newInstanceArgs(Array)\n#11 /var/www/html/fog/manageme in /var/www/html/fog/lib/fog/host.class.php on line 778
                          [Thu Jan 18 15:06:26.192618 2018] [php7:error] [pid 10510] [client 10.1.2.88:49532] PHP Fatal error: Uncaught Error: Call to a member function isValid() on null in /var/www/html/fog/lib/fog/host.class.php:778\nStack trace:\n#0 /var/www/html/fog/lib/fog/host.class.php(792): Host->_setAlo()\n#1 /var/www/html/fog/lib/client/autologout.class.php(43): Host->getAlo()\n#2 /var/www/html/fog/lib/fog/fogpage.class.php(3094): Autologout->json()\n#3 /var/www/html/fog/lib/fog/fogpage.class.php(249): FOGPage->requestClientInfo()\n#4 /var/www/html/fog/lib/pages/processlogin.class.php(57): FOGPage->__construct('')\n#5 /var/www/html/fog/lib/fog/fogpagemanager.class.php(381): ProcessLogin->__construct()\n#6 [internal function]: FOGPageManager->{closure}('/var/www/html/f...')\n#7 /var/www/html/fog/lib/fog/fogpagemanager.class.php(386): array_map(Object(Closure), Array)\n#8 /var/www/html/fog/lib/fog/fogpagemanager.class.php(79): FOGPageManager->loadPageClasses()\n#9 [internal function]: FOGPageManager->__construct()\n#10 /var/www/html/fog/lib/fog/fogbase.class.php(481): ReflectionClass->newInstanceArgs(Array)\n#11 /var/www/html/fog/manageme in /var/www/html/fog/lib/fog/host.class.php on line 778
                          

                          Strangely, the first group I made (well over a year ago) is perfectly fine; it’s all the groups I created the other day that are having the issue.

                          Wayne Workman 1 Reply Last reply Reply Quote 0
                          • Wayne Workman
                            Wayne Workman @RobTitian16 last edited by Wayne Workman

                            @robtitian16 Do me a favor - open two tabs in your browser. One on the host’s Active Directory tab, one on the Apache error log viewer. The log viewer is somewhere in web gui -> FOG Configuration -> log viewer or something
                            Try to update the OU field as you did before, then immediately look at the Apache error log for any errors.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            RobTitian16 1 Reply Last reply Reply Quote 0
                            • RobTitian16
                              RobTitian16 @Wayne Workman last edited by

                              @wayne-workman I have updated, though I wasn’t prompted when connecting to the FOG web GUI to update the database. It’s still showing that my FOG version is the same as well.

                              Wayne Workman 1 Reply Last reply Reply Quote 0
                              • Wayne Workman
                                Wayne Workman @RobTitian16 last edited by

                                @robtitian16 said in Hostname Changer Access Denied, Code = 5:

                                I’ll try updating tomorrow and see if that resolves the issue.

                                Ok. If it’s still broke after that, I’ll try to replicate.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                RobTitian16 1 Reply Last reply Reply Quote 0
                                • RobTitian16
                                  RobTitian16 @Wayne Workman last edited by

                                  @wayne-workman

                                  Running Version 1.5.0-RC-10
                                  SVN Revision: 6080
                                  Jan 17, 2018 15:48 pm

                                  I’ll try updating tomorrow and see if that resolves the issue.

                                  Wayne Workman 1 Reply Last reply Reply Quote 0
                                  • Wayne Workman
                                    Wayne Workman @RobTitian16 last edited by

                                    @robtitian16 said in Hostname Changer Access Denied, Code = 5:

                                    when updating the different groups with the AD details and what snapins they should include, upon pressing ‘Update’ on the page it says it’s updated, but when I go back to check the details the fields are blank.

                                    What version of fog are you on?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    RobTitian16 1 Reply Last reply Reply Quote 0
                                    • RobTitian16
                                      RobTitian16 @Wayne Workman last edited by

                                      @wayne-workman Actually, it does work now: it was a trailing space as the end of the LDAP format that was causing the issue.
                                      However, now when updating the different groups with the AD details and what snapins they should include, upon pressing ‘Update’ on the page it says it’s updated, but when I go back to check the details the fields are blank.

                                      Wayne Workman 1 Reply Last reply Reply Quote 0
                                      • RobTitian16
                                        RobTitian16 @Wayne Workman last edited by

                                        @wayne-workman It works perfectly fine for the adding of systems to the domain without setting a default OU, so it cannot be a bad username or password issue. It is definitely related to the LDAP format I’m using.
                                        I have also tried: “ou=Computers,ou=CompanyName UK,dc=CompanyName,dc=co,dc=uk” with no further joy.

                                        1 Reply Last reply Reply Quote 0
                                        • Wayne Workman
                                          Wayne Workman @RobTitian16 last edited by

                                          @robtitian16 Check this for errors in the client: https://msdn.microsoft.com/en-us/library/windows/desktop/ms681381(v=vs.85).aspx

                                          code 5 is just a general ‘access denied’. My guess: bad username/pass

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          RobTitian16 2 Replies Last reply Reply Quote 0
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