FOG Imaging Not Saving

[george1421]

@dpotesta50 I’m going to guess you have an issue with that physical disk.
If you look at the very top line it says that partclone failed. The error about disk space is erroneous since, partclone did not return anything usable to fog. The fog program “guessed” at the most likely cause of partclone failing (disk space issues).

[dpotesta50]

@george1421 Thats confusing to me because there’s half a terabyte available on that drive.

[george1421]

@dpotesta50 Its the other way around, its the target computer disk that is in question.

One way to find out is to schedule a debug capture. Just click on the debug check box when you go to schedule the capture. When you do that pxe boot the target computer after a few presses of the enter key you will be dropped to a linux prompt on the target computer. Then just key in fog and it will single step you through the capture. When you get to the error, watch what partclone says. Also right after the error, press ctrl-c where it will drop you back to the command prompt, then we can inspect the partclone.log (on the target). It should be in /var/log (on the target).

[JGallo]

@dpotesta50

Prior to uploading the image, in Windows 10, proper shutdown? Win 10 has that weird sleep boot and depending on which build it is you might have to disable it in the power options FYI. Also there is cmd option to use to properly shut it down prior to uploading the image.

[dpotesta50]

@george1421 Sorry to the dumb question but is the target computer the device I’m imaging FROM or imagine TO (The FOG server)

[george1421]

@dpotesta50 To flip the question back at you, what computer were you on when this error was thrown. Its that device that has disk issues.

[george1421]

@jgallo I think if this was the case, partclone should complain right away the disk is dirty and can’t be cloned. I think the error above is generated after partclone actually starts copying the image. (but I’ve been wrong before…)

[dpotesta50]

@george1421 That was the laptop I built the image on. It was at the end of the clone cycle.

[george1421]

@dpotesta50 Ok then setup a debug capture and watch partclone as it runs. If your fog server has enough space, partclone should print quickly on the screen what is wrong and then hit the ctrl c at the next debug pause and inspect the partclone logfile.

[dpotesta50]

@george1421

[george1421]

@dpotesta50 Keep going its a ways down yet. But now you can see each step fog is doing.

[dpotesta50]

@george1421 Looking at log files.
There are a bunch, which one do I need to examine?

[george1421]

@dpotesta50 If you look at your very first post it mentions /var/log/partclone.log. You can key in tail /var/log/partclone.log to view the last few lines of that log file. If you need a few more lines you can do tail -30 /var/log/partclone.log to show the last 30 lines.

[george1421]

@george1421 I will tell you a trick so you can remotely interact with FOS.

1. Give root a password with this command passwd. Just give it an easy password like hello. Do this from the FOS debug console.
2. Get the IP address of FOS target computer. ip addr show
3. Connect to FOS using Putty from a windows computer. Login with root and hello as the password.

Now with putty you can cut and paste commands to the FOS engine. FOS runs in memory, so when you reboot FOS all settings or changes are gone. So this password reset is only temporary.

[dpotesta50]

@george1421 Well…that log file is not there. I sorted the directory by name, no log file.

[Sebastian Roth]

@dpotesta50 Where did you check for that partclone.log file? On your server (wrong) or on the client itself? Although you can get access to the client via SSH there is a much easier route of just taking a video/picture of the error message when it is right on screen in that blue window. Post here and I am sure we’ll figure things out.

[dpotesta50]

@sebastian-roth Okay so if I look for the log file on the laptop I’m imaging FROM, how do I do command line navigation? I CTRL-C’d to the command prompt which is blue and says "[Thu Nov 9 root@fogclient /]#

[Sebastian Roth]

@dpotesta50 Trying chat for faster turnover… see the speech bubble in the right top corner of the forum.

[dpotesta50]

@sebastian-roth

[Sebastian Roth]

@dpotesta50 Alright, got that. See here: https://wiki.fogproject.org/wiki/index.php?title=Windows_Dirty_Bit