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FOG Imaging Not Saving

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  • D
    dpotesta50 @george1421
    last edited by Nov 8, 2017, 10:01 PM

    @george1421 That was the laptop I built the image on. It was at the end of the clone cycle.

    G 1 Reply Last reply Nov 8, 2017, 10:03 PM Reply Quote 0
    • G
      george1421 Moderator @dpotesta50
      last edited by Nov 8, 2017, 10:03 PM

      @dpotesta50 Ok then setup a debug capture and watch partclone as it runs. If your fog server has enough space, partclone should print quickly on the screen what is wrong and then hit the ctrl c at the next debug pause and inspect the partclone logfile.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      D 1 Reply Last reply Nov 8, 2017, 10:06 PM Reply Quote 0
      • D
        dpotesta50 @george1421
        last edited by Nov 8, 2017, 10:06 PM

        @george1421 0_1510178787669_IMG_4657.JPG

        G 1 Reply Last reply Nov 8, 2017, 10:07 PM Reply Quote 0
        • G
          george1421 Moderator @dpotesta50
          last edited by Nov 8, 2017, 10:07 PM

          @dpotesta50 Keep going its a ways down yet. But now you can see each step fog is doing.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          D 1 Reply Last reply Nov 8, 2017, 10:25 PM Reply Quote 0
          • D
            dpotesta50 @george1421
            last edited by Nov 8, 2017, 10:25 PM

            @george1421 Looking at log files.
            There are a bunch, which one do I need to examine?

            G 1 Reply Last reply Nov 8, 2017, 10:30 PM Reply Quote 0
            • G
              george1421 Moderator @dpotesta50
              last edited by Nov 8, 2017, 10:30 PM

              @dpotesta50 If you look at your very first post it mentions /var/log/partclone.log. You can key in tail /var/log/partclone.log to view the last few lines of that log file. If you need a few more lines you can do tail -30 /var/log/partclone.log to show the last 30 lines.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              G D 2 Replies Last reply Nov 8, 2017, 10:35 PM Reply Quote 0
              • G
                george1421 Moderator @george1421
                last edited by george1421 Nov 8, 2017, 4:37 PM Nov 8, 2017, 10:35 PM

                @george1421 I will tell you a trick so you can remotely interact with FOS.

                1. Give root a password with this command passwd. Just give it an easy password like hello. Do this from the FOS debug console.
                2. Get the IP address of FOS target computer. ip addr show
                3. Connect to FOS using Putty from a windows computer. Login with root and hello as the password.

                Now with putty you can cut and paste commands to the FOS engine. FOS runs in memory, so when you reboot FOS all settings or changes are gone. So this password reset is only temporary.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                1 Reply Last reply Reply Quote 0
                • D
                  dpotesta50 @george1421
                  last edited by Nov 9, 2017, 1:51 PM

                  @george1421 Well…that log file is not there. I sorted the directory by name, no log file.

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Sebastian Roth Nov 9, 2017, 9:10 AM Nov 9, 2017, 3:09 PM

                    @dpotesta50 Where did you check for that partclone.log file? On your server (wrong) or on the client itself? Although you can get access to the client via SSH there is a much easier route of just taking a video/picture of the error message when it is right on screen in that blue window. Post here and I am sure we’ll figure things out.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    D 1 Reply Last reply Nov 9, 2017, 4:02 PM Reply Quote 0
                    • D
                      dpotesta50 @Sebastian Roth
                      last edited by Nov 9, 2017, 4:02 PM

                      @sebastian-roth Okay so if I look for the log file on the laptop I’m imaging FROM, how do I do command line navigation? I CTRL-C’d to the command prompt which is blue and says "[Thu Nov 9 root@fogclient /]#

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Nov 9, 2017, 4:04 PM

                        @dpotesta50 Trying chat for faster turnover… see the speech bubble in the right top corner of the forum.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        D 1 Reply Last reply Nov 9, 2017, 4:11 PM Reply Quote 0
                        • D
                          dpotesta50 @Sebastian Roth
                          last edited by Nov 9, 2017, 4:11 PM

                          @sebastian-roth 0_1510243904878_Untitled.jpg

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by Nov 9, 2017, 4:13 PM

                            @dpotesta50 Alright, got that. See here: https://wiki.fogproject.org/wiki/index.php?title=Windows_Dirty_Bit

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            D 1 Reply Last reply Nov 9, 2017, 6:45 PM Reply Quote 1
                            • D
                              dpotesta50 @Sebastian Roth
                              last edited by Nov 9, 2017, 6:45 PM

                              @sebastian-roth I went ahead and rebuilt the image. Ran checkdisk and disabled FAST STARTUP as instructed. So far, the image is still uploading. Before it was done in less then a minute. Now it’s been going for about four or five minutes and it’s only at 13% so something is definitely different.

                              G 1 Reply Last reply Nov 9, 2017, 6:48 PM Reply Quote 0
                              • G
                                george1421 Moderator @dpotesta50
                                last edited by Nov 9, 2017, 6:48 PM

                                @dpotesta50 It should have told you right away that the disk was dirty and not started at all. So this surprises me a bit. But we see this common with Win10 (not being shutdown properly). We are glad you got it uploading now.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                D 1 Reply Last reply Nov 9, 2017, 7:04 PM Reply Quote 0
                                • D
                                  dpotesta50 @george1421
                                  last edited by Nov 9, 2017, 7:04 PM

                                  @george1421 0_1510254251647_IMG_4666.JPG Well crud!

                                  J 1 Reply Last reply Nov 9, 2017, 7:14 PM Reply Quote 0
                                  • J
                                    JGallo @dpotesta50
                                    last edited by Nov 9, 2017, 7:14 PM

                                    @dpotesta50

                                    looks like your FTP credentials are not matching properly. The error is not on the Windows 10 machine but on the fog server ftp credentials.

                                    D G 2 Replies Last reply Nov 9, 2017, 7:23 PM Reply Quote 1
                                    • D
                                      dpotesta50 @JGallo
                                      last edited by dpotesta50 Nov 9, 2017, 1:24 PM Nov 9, 2017, 7:23 PM

                                      @jgallo It shows the image was uploading though. The file size is 19.5Gb. Before when I was getting all the errors it was 615Mb.

                                      1 Reply Last reply Reply Quote 0
                                      • G
                                        george1421 Moderator @JGallo
                                        last edited by george1421 Nov 9, 2017, 1:25 PM Nov 9, 2017, 7:24 PM

                                        @jgallo I agree.

                                        @dpotesta50 did someone muck about with the linux user called fog? Understand this is not the web gui administrator account that is also called fog, I’m talking about the linux user fog. We quite often see IT admins attempt to use or change the password on this FOG managed service account. If you have then there is a process to fix it.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                        D 1 Reply Last reply Nov 9, 2017, 7:29 PM Reply Quote 0
                                        • D
                                          dpotesta50 @george1421
                                          last edited by Nov 9, 2017, 7:29 PM

                                          @george1421 Not that I’m aware of. I’m sitting right in front of the computer, nobodies on it but me. It’s running on Ubuntu. The login for the O.S. AND the FOG admin are both “FOG”.

                                          G 1 Reply Last reply Nov 9, 2017, 7:32 PM Reply Quote 0
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