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    Surface Pro 4 registration issues

    Scheduled Pinned Locked Moved Unsolved
    FOG Problems
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    • J
      jwalt
      last edited by

      Those were the exact steps I did about 2 hours ago to get to the version I am currently on.

      1 Reply Last reply Reply Quote 0
      • J
        jwalt
        last edited by

        This post is deleted!
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        • Tom ElliottT
          Tom Elliott
          last edited by

          The working is the important part. Right now, from what I can tell, you’re on dev-branch.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          J 1 Reply Last reply Reply Quote 0
          • J
            jwalt @Tom Elliott
            last edited by jwalt

            @tom-elliott I am out of the office now I will try and get on the working tomorrow. What would be the best way to do that?

            0_1507846380995_5e280971-786c-4d9c-a6f8-c39f14687502-image.png

            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @jwalt
              last edited by

              @jwalt Exactly the steps I just gave below.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              J 1 Reply Last reply Reply Quote 0
              • J
                jwalt @Tom Elliott
                last edited by

                @tom-elliott 0_1507846474175_4d7c5369-db15-4e9a-84e0-66e8b36ffcdb-image.png

                Tom ElliottT 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @jwalt
                  last edited by

                  @jwalt Understood, does this mean the version you’re seeing is:

                  Running Version 64
                  SVN Revision: 6079
                  

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    jwalt @Tom Elliott
                    last edited by

                    @tom-elliott I appear to be on SVN Revision: 6080

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                    • AvaryanA
                      Avaryan
                      last edited by

                      Surface dongle model 1663 works, but I’ve also had this issue with the model 1821?-ish and the official docking station.

                      It’ll boot to FOG, but cannot deploy image or do inventory registration. Normal unplug/plugin trick didn’t work.

                      The 1663 model will work with latest ipxe without having to unplug.

                      1 Reply Last reply Reply Quote 1
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @Avaryan thanks for that. I somehow had the feeling that it could be adapter related.

                        Maybe this is too far off but possibly we can help make it work with this adapter too. We got as far as linux kernel trying to bring up the interface. So the first couple of hurdles were left behind already.

                        Can you please boot up a linux live CD or USB key, maybe ubuntu. Boot up and open a terminal window. There you run the following commands:

                        dmesg | grep eth
                        lsusb
                        ip addr show
                        

                        Take a picture of all the outputs you see on screen and post here.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • AvaryanA
                          Avaryan
                          last edited by Avaryan

                          Had a Raspberry Pi next to me, so that’s what I used.
                          alt text
                          alt text
                          alt text

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                          • S
                            Sebastian Roth Moderator
                            last edited by

                            @avaryan said in Surface Pro 4 registration issues:

                            Had a Raspberry Pi next to me, so that’s what I used.

                            You mean you connected the USB NIC to the raspberry?! Though this is a good idea to get the information it’s not the same as booting a linux live system on the surface to see if it works properly. My fault I didn’t explicitely say that I wanted to test this as well - see if a linux live system booting on that surface device can bring up the NIC properly.

                            So back to the pictures you posted. Thanks for that! To me it looks as if you’ve connected two differnet USB NICs at the same time. Both are detected but getting no link. Where they hooked up to the network? Do both USB NICs fail with FOG at the very same step? I’d guess it’s better to focus on one of the NICs to not mix things up too much.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            AvaryanA 1 Reply Last reply Reply Quote 0
                            • AvaryanA
                              Avaryan @Sebastian Roth
                              last edited by

                              @sebastian-roth said in Surface Pro 4 registration issues:

                              @avaryan said in Surface Pro 4 registration issues:

                              Had a Raspberry Pi next to me, so that’s what I used.

                              You mean you connected the USB NIC to the raspberry?! Though this is a good idea to get the information it’s not the same as booting a linux live system on the surface to see if it works properly. My fault I didn’t explicitely say that I wanted to test this as well - see if a linux live system booting on that surface device can bring up the NIC properly.

                              So back to the pictures you posted. Thanks for that! To me it looks as if you’ve connected two differnet USB NICs at the same time. Both are detected but getting no link. Where they hooked up to the network? Do both USB NICs fail with FOG at the very same step? I’d guess it’s better to focus on one of the NICs to not mix things up too much.

                              There was only one USB NIC attached to the Raspberry Pi in these pictures. It was not connected to the internet.

                              I’ll have to download a live cd before I can test on the surface.

                              1 Reply Last reply Reply Quote 0
                              • AvaryanA
                                Avaryan
                                last edited by Avaryan

                                @Sebastian-Roth
                                Here is the output from the Surface device running Ubuntu 16.04 live CD. The Microsoft model 1821 dongle is being used to connect to the Internet.

                                ubuntu@ubuntu:~$ dmesg | grep eth
                                [    0.154336] ACPI Error: Method parse/execution failed [\_SB.PCI0.UA02] (Node ffff9112e68e3e60), AE_NOT_FOUND (20160930/psparse-543)
                                [   35.131648] cdc_ether 2-1.3:2.0 eth0: register 'cdc_ether' at usb-0000:00:14.0-1.3, CDC Ethernet Device, 94:9a:a9:86:4a:8f
                                [   35.132021] usbcore: registered new interface driver cdc_ether
                                [   35.136674] cdc_ether 2-1.3:2.0 enx949aa9864a8f: renamed from eth0
                                [   35.154528] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                                [   35.154534] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                                [   35.158223] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                                [   35.160373] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                                [   35.181749] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                                [   99.544696] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                                [   99.544714] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                                ubuntu@ubuntu:~$ lsusb
                                Bus 002 Device 004: ID 045e:0927 Microsoft Corp. 
                                Bus 002 Device 003: ID 2109:0812 VIA Labs, Inc. VL812 Hub
                                Bus 002 Device 002: ID 2109:0812 VIA Labs, Inc. VL812 Hub
                                Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
                                Bus 001 Device 006: ID 1286:204c Marvell Semiconductor, Inc. 
                                Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Unifying Receiver
                                Bus 001 Device 004: ID 6557:0122  
                                Bus 001 Device 003: ID 2109:2812 VIA Labs, Inc. VL812 Hub
                                Bus 001 Device 002: ID 2109:2812 VIA Labs, Inc. VL812 Hub
                                Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
                                ubuntu@ubuntu:~$ ip addr show
                                1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
                                    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
                                    inet 127.0.0.1/8 scope host lo
                                       valid_lft forever preferred_lft forever
                                    inet6 ::1/128 scope host 
                                       valid_lft forever preferred_lft forever
                                2: wlp2s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000
                                    link/ether bc:83:85:2d:ae:b2 brd ff:ff:ff:ff:ff:ff
                                3: enx949aa9864a8f: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP group default qlen 1000
                                    link/ether 94:9a:a9:86:4a:8f brd ff:ff:ff:ff:ff:ff
                                    inet 10.20.20.191/16 brd 10.20.255.255 scope global dynamic enx949aa9864a8f
                                       valid_lft 691071sec preferred_lft 691071sec
                                    inet6 fe80::3af8:8518:3f25:a167/64 scope link 
                                       valid_lft forever preferred_lft forever
                                
                                

                                Dongle is going through a powered USB hub, due to the Surface only having 1 USB port.

                                1 Reply Last reply Reply Quote 0
                                • J
                                  jwalt
                                  last edited by

                                  I just purchased the Surface dongle model 1663. I will try again with that and get back with the results.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by

                                    @Avaryan Ok, possibly we just need to add this model’s USB ID to the kernel source code.

                                    @Tom-Elliott Would you please add ID 045e:0927 to drivers/net/usb/r8152.c. With a bit of luck this will make it work.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • AvaryanA
                                      Avaryan
                                      last edited by

                                      @sebastian-roth said in Surface Pro 4 registration issues:

                                      @Avaryan Ok, possibly we just need to add this model’s USB ID to the kernel source code.

                                      @Tom-Elliott Would you please add ID 045e:0927 to drivers/net/usb/r8152.c. With a bit of luck this will make it work.

                                      @Sebastian-Roth @tom-elliott
                                      Was this done? I’d be glad to test again. I only have one Surface device left and not sure how much longer I’ll have access to it.

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        jwalt
                                        last edited by

                                        I was able to get the Surface Pro 4 to register with the 1663 Model dongle. I can test the new version after the driver has been added.

                                        Thank you for all the help and quick response.

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by

                                          @avaryan Kernel is being build right now. Will update this post in an hour when it’s done and uploaded.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott
                                            last edited by

                                            Kernel 4.13.4 has been updated to include the 0927 identifier. Please update to working branch which will enforce your kernels to update to the latest on our site. Or you can do:

                                            wget -O /var/www/fog/service/ipxe/bzImage https://fogproject.org/kernels/bzImage
                                            wget -O /var/www/fog/service/ipxe/bzImage32 https://fogproject.org/kernels/bzImage32
                                            

                                            Then test and let us know if it’s working for you please?

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            AvaryanA 1 Reply Last reply Reply Quote 0
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