Authentication



  • Server
    FOG Version: 6072
    OS: Ubuntu 16.04.1

    Client

    Service Version: 0.11.12
    OS: Windows 10

    I keep receiving the error below: My time is correct.

    6/2/2017 10:13 AM Main Overriding exception handling
    6/2/2017 10:13 AM Main Bootstrapping Zazzles
    6/2/2017 10:13 AM Controller Initialize
    6/2/2017 10:13 AM Controller Start

    6/2/2017 10:13 AM Service Starting service
    6/2/2017 10:13 AM Bus Became bus server
    6/2/2017 10:13 AM Bus Emmiting message on channel: Status
    6/2/2017 10:13 AM Service Invoking early JIT compilation on needed binaries


    --------------------------------Authentication--------------------------------

    6/2/2017 10:13 AM Client-Info Version: 0.11.12
    6/2/2017 10:13 AM Client-Info OS: Windows
    6/2/2017 10:13 AM Middleware::Authentication Waiting for authentication timeout to pass
    6/2/2017 10:13 AM Middleware::Communication Download: http://10.5.2.000/fog/management/other/ssl/srvpublic.crt
    6/2/2017 10:13 AM Middleware::Communication ERROR: Could not download file
    6/2/2017 10:13 AM Middleware::Communication ERROR: Unable to connect to the remote server
    6/2/2017 10:13 AM Middleware::Authentication ERROR: Could not authenticate
    6/2/2017 10:13 AM Middleware::Authentication ERROR: The system cannot find the file specified.


    --------------------------------Authentication--------------------------------

    6/2/2017 10:13 AM Client-Info Version: 0.11.12
    6/2/2017 10:13 AM Client-Info OS: Windows
    6/2/2017 10:13 AM Middleware::Authentication Waiting for authentication timeout to pass
    6/6/2017 2:14 PM Main Overriding exception handling
    6/6/2017 2:14 PM Main Bootstrapping Zazzles
    6/6/2017 2:14 PM Controller Initialize
    6/6/2017 2:14 PM Controller Start

    6/6/2017 2:14 PM Service Starting service
    6/6/2017 2:14 PM Bus Became bus server
    6/6/2017 2:14 PM Bus Emmiting message on channel: Status
    6/6/2017 2:14 PM Service Invoking early JIT compilation on needed binaries


    --------------------------------Authentication--------------------------------

    6/6/2017 2:14 PM Client-Info Version: 0.11.12
    6/6/2017 2:14 PM Client-Info OS: Windows
    6/6/2017 2:14 PM Middleware::Authentication Waiting for authentication timeout to pass
    6/6/2017 2:14 PM Middleware::Communication Download: http://10.5.2.127/fog/management/other/ssl/srvpublic.crt
    6/6/2017 2:14 PM Middleware::Communication ERROR: Could not download file
    6/6/2017 2:14 PM Middleware::Communication ERROR: Unable to connect to the remote server
    6/6/2017 2:14 PM Middleware::Authentication ERROR: Could not authenticate
    6/6/2017 2:14 PM Middleware::Authentication ERROR: The system cannot find the file specified.


  • Senior Developer

    Is the IP address really 10.5.2.127 for your fog server?

    It really seems to be unable to communicate to the server. (So a browser you likely are typing the information needed properly, but the client is trying to a different server (which may or may not exist))


  • Moderator

    Since the certificate displays via a browser, the server is not the issue.

    Do other clients work on other boxes?

    I think something is going on with that particular host - or the path between the host and the server (like a firewall or proxy or duplicate IP or something). Can you view the certificate from the client that is having problems? Also, simply try uninstalling the client and reinstalling ? It’s also possible that the FOG server’s IP has a duplicate IP somewhere on the network.



  • @user4000 said in Authentication:

    The IP is not the issue. I just changed the numbers for the post.

    tell this when posting, what a trap ;)



  • @Wayne-Workman I see the certificate, but what do you mean by “check permissions next. They should be www-data:www-data and 544.” ? I’m a newbie linux user.


  • Moderator

    @user4000 said in Authentication:

    Should I install the certificate on the server or the client machine?

    The certificate should already be on the server. If it’s not, that’s a problem. Can you not see the certificate using the URL in the logs? If not, go check on the server itself via CLI, issue this command to view it:
    cat /var/www/html/fog/management/other/ssl/srvpublic.crt
    If that’s there, check permissions next. They should be www-data:www-data and 544.

    The FOG Client pins the server’s certificate to the operating system at installation. If there’s some issue with that pinning process, we need to explore that. But from the sounds of it, your problem is that the cert on the server isn’t accessible or not there for whatever reasons.



  • Should I install the certificate on the server or the client machine?


  • Moderator

    @user4000 what do you see when you visit the link? http://10.5.2.0/fog/management/other/ssl/srvpublic.crt copy/paste the link from the logs into a browser. You should see a copy of the server’s public certificate.



  • The IP is not the issue. I just changed the numbers for the post.


  • Moderator

    @user4000 said in Authentication:

    6/2/2017 10:13 AM Middleware::Communication Download: http://10.5.2.000/fog/management/other/ssl/srvpublic.crt

    Look at that IP address.


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