@tandersb If you want to debug the issue, the best advice on debugging I can provide is here: https://forums.fogproject.org/post/124470 This is a fog admin that is trying to use a qnap and is getting a similar result.

thanks. I emptied the drivers folder and it went through - perhaps the extra script information will assist me to find out why it failed when i had drivers in it. let’s mark this resolved.

For future readers, this is most commonly an FTP credentials problem, and the answer is located here: https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP#Credentials_.2F_Passwords

@Joseph-Hales said: As I understand it 4 things need to match the Operating system password for the fog user, the storage management password and username fog, the tftp password under the web ui in fog settings and finally the storageftpuser / storageftppassword in the /opt/fog/.fogsettings file. After they all match restart the fog services or just reboot the server. #credentials Been meaning to make a list anyways…

Now in the WiKi under Troubleshoot FTP. https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP#You_must_first_upload_an_image_to_create_a_download_task