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Problem with Fog 1.3.5 install-- Setting up and Starting MySql...........FAILED! :(

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  • S
    safari2010
    last edited by safari2010 May 11, 2017, 1:47 PM May 11, 2017, 7:42 PM

    Aloha,

    Im trying to install the newest version of fog, but it is giving me this error. See attached. Any ideas on how to fix it. I am using ā€œsudoā€ to run the installation files.

    Thank you very much,
    F

    0_1494531992190_fog.JPG

    Server
    • FOG Version: 1.3.5
    • OS: Linux 18.1 32
    Client
    • Service Version:
    • OS:
    Description
    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by May 11, 2017, 7:45 PM

      What is Linux 18.1.32?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • T
        Tom Elliott
        last edited by May 11, 2017, 7:51 PM

        I might suggest running as root. Not just with sudo.

        sudo -i
        cd ~fog/Documents/fog_1.3.5/bin
        ./installfog.sh -y
        

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • S
          safari2010
          last edited by May 11, 2017, 7:58 PM

          sorry, 32 Bit. Serena

          G 1 Reply Last reply May 11, 2017, 8:10 PM Reply Quote 0
          • S
            safari2010
            last edited by May 11, 2017, 8:04 PM

            Hello Tom,
            Im still getting this problem… Is there anyway to download a older version of Fog, I never had trouble installing those.

            0_1494533049870_fog.JPG

            Thank You,
            F

            T 1 Reply Last reply May 11, 2017, 8:06 PM Reply Quote 0
            • T
              Tom Elliott @safari2010
              last edited by May 11, 2017, 8:06 PM

              @safari2010 what is Serena? The installer is tested on fedora, centos, Ubuntu, and Debian. I don’t know what Serena is.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              S 1 Reply Last reply May 11, 2017, 8:08 PM Reply Quote 0
              • S
                safari2010 @Tom Elliott
                last edited by May 11, 2017, 8:08 PM

                @Tom-Elliott

                Linux Mint- 18.1 32Bit.
                XCFE

                I will install ubuntu and try it from there. Thank You.

                T 1 Reply Last reply May 11, 2017, 8:13 PM Reply Quote 0
                • G
                  george1421 Moderator @safari2010
                  last edited by george1421 May 11, 2017, 2:16 PM May 11, 2017, 8:10 PM

                  @safari2010 said in Problem with Fog 1.3.5 install-- Setting up and Starting MySql...........FAILED! šŸ˜ž:

                  sorry, 32 Bit. Serena

                  Ok so this translates to Linux Mint 18.1 Serena 32Bit. (based on Ubuntu LTS 16.04)

                  In the same directory as the installfog.sh there should be an error log or log directory. Inside that should be some install logs look for one that reflects the version of fog you are installing. See if there is any useful information you can glean from that log.

                  IMO you should just jump to one of the dev releases like 1.4.0RC13. You an do that by following the upgrade to trunk wiki: https://wiki.fogproject.org/wiki/index.php/Upgrade_to_trunk

                  sudo apt-get update && apt-get install git
                  
                  sudo -i
                  git clone https://github.com/FOGProject/fogproject.git /opt/fogproject
                  cd /opt/fogproject
                  git checkout dev-branch
                  cd bin
                  ./installfog.sh
                  

                  The one concern I have is that I’m not sure FOG is tested against the 32 bit version of linux any more. Either way the log file will give a better idea why the sql server setup is failing.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  S 1 Reply Last reply May 11, 2017, 10:20 PM Reply Quote 1
                  • T
                    Tom Elliott @safari2010
                    last edited by May 11, 2017, 8:13 PM

                    @safari2010 Forgive me for being obstinate, but knowing the full information is far more useful than partial bits.

                    Know that i know this, I’d suggest as @george1421 is suggesting. Also, getting us the installer’s error log would be very useful.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • S
                      safari2010 @george1421
                      last edited by May 11, 2017, 10:20 PM

                      @george1421 Hi I tried this solution… I hit the same issue.

                      same error on * Setting up and starting MySQL…FAILED>

                      Thank you for your help.

                      Below are the contents of the error log:

                      /usr/bin/lsb_release
                      /bin/systemctl
                      Ign:1 http://packages.linuxmint.com serena InRelease
                      Hit:2 http://packages.linuxmint.com serena Release
                      Hit:4 http://archive.ubuntu.com/ubuntu xenial InRelease
                      Get:5 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
                      Hit:6 http://archive.canonical.com/ubuntu xenial InRelease
                      Get:7 http://archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
                      Get:8 http://archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
                      Fetched 306 kB in 2s (150 kB/s)
                      Reading package lists…
                      …/lib/common/functions.sh: line 611: python-software-properties: command not found
                      11 May 12:14:56 ntpdate[19388]: the NTP socket is in use, exiting
                      Generating locales (this might take a while)…
                      en_US.UTF-8… done
                      Generation complete.
                      Executing: /tmp/tmp.USDICWlVmI/gpg.1.sh --keyserver
                      hkp://keyserver.ubuntu.com:80
                      –recv-keys
                      E5267A6C
                      gpg: requesting key E5267A6C from hkp server keyserver.ubuntu.com
                      gpg: key E5267A6C: public key ā€œLaunchpad PPA for Ondřej SurĆ½ā€ imported
                      gpg: Total number processed: 1
                      gpg: imported: 1 (RSA: 1)
                      You are about to add the following PPA:
                      Co-installable PHP versions: PHP 5.6, PHP 7.0, PHP 7.1 and most requested extensions are included.

                      PLEASE DON’T USE PHP 5.4 OR PHP 5.5. The PHP 5.5 and later are no longer supported with security updates, therefore they are not included in this repository.

                      You can get more information about the packages at https://deb.sury.org

                      BUGS&FEATURES: This PPA now has a issue tracker: https://deb.sury.org/#bug-reporting

                      PLEASE READ: If you like my work and want to give me a little motivation, please consider donating regularly: https://donate.sury.org/

                      WARNING: add-apt-repository is broken with non-UTF-8 locales, see https://github.com/oerdnj/deb.sury.org/issues/56 for workaround:

                      LC_ALL=C.UTF-8 add-apt-repository ppa:ondrej/php

                      More info: https://launchpad.net/~ondrej/+archive/ubuntu/php
                      ii unzip 6.0-20ubuntu1 i386 De-archiver for .zip files
                      UnZip 6.00 of 20 April 2009, by Debian. Original by Info-ZIP.

                      Usage: unzip [-Z] [-opts[modifiers]] file[.zip] [list] [-x xlist] [-d exdir]
                      Default action is to extract files in list, except those in xlist, to exdir;
                      file[.zip] may be a wildcard. -Z => ZipInfo mode (ā€œunzip -Zā€ for usage).

                      -p extract files to pipe, no messages -l list files (short format)
                      -f freshen existing files, create none -t test compressed archive data
                      -u update files, create if necessary -z display archive comment only
                      -v list verbosely/show version info -T timestamp archive to latest
                      -x exclude files that follow (in xlist) -d extract files into exdir
                      modifiers:
                      -n never overwrite existing files -q quiet mode (-qq => quieter)
                      -o overwrite files WITHOUT prompting -a auto-convert any text files
                      -j junk paths (do not make directories) -aa treat ALL files as text
                      -U use escapes for all non-ASCII Unicode -UU ignore any Unicode fields
                      -C match filenames case-insensitively -L make (some) names lowercase
                      -X restore UID/GID info -V retain VMS version numbers
                      -K keep setuid/setgid/tacky permissions -M pipe through ā€œmoreā€ pager
                      -O CHARSET specify a character encoding for DOS, Windows and OS/2 archives
                      -I CHARSET specify a character encoding for UNIX and other archives

                      See ā€œunzip -hhā€ or unzip.txt for more help. Examples:
                      unzip data1 -x joe => extract all files except joe from zipfile data1.zip
                      unzip -p foo | more => send contents of foo.zip via pipe into program more
                      unzip -fo foo ReadMe => quietly replace existing ReadMe if archive file newer
                      ii unzip 6.0-20ubuntu1 i386 De-archiver for .zip files
                      Enter new UNIX password: Retype new UNIX password: passwd: password updated successfully
                      Failed to stop FOGMulticastManager.service: Unit FOGMulticastManager.service not loaded.
                      Failed to stop FOGImageReplicator.service: Unit FOGImageReplicator.service not loaded.
                      Failed to stop FOGSnapinReplicator.service: Unit FOGSnapinReplicator.service not loaded.
                      Failed to stop FOGScheduler.service: Unit FOGScheduler.service not loaded.
                      Failed to stop FOGPingHosts.service: Unit FOGPingHosts.service not loaded.
                      Failed to stop FOGSnapinHash.service: Unit FOGSnapinHash.service not loaded.
                      Failed to stop FOGImageSize.service: Unit FOGImageSize.service not loaded.
                      Failed to execute operation: No such file or directory
                      Failed to stop mysql.service: Unit mysql.service not loaded.
                      Failed to start mysql.service: Unit mysql.service not found.
                      ā— mysql.service
                      Loaded: not-found (Reason: No such file or directory)
                      Active: inactive (dead)
                      Failed to execute operation: No such file or directory
                      Failed to stop mysqld.service: Unit mysqld.service not loaded.
                      Failed to start mysqld.service: Unit mysqld.service not found.
                      ā— mysqld.service
                      Loaded: not-found (Reason: No such file or directory)
                      Active: inactive (dead)
                      Failed to execute operation: No such file or directory
                      Failed to stop mariadb.service: Unit mariadb.service not loaded.
                      Failed to start mariadb.service: Unit mariadb.service not found.
                      ā— mariadb.service
                      Loaded: not-found (Reason: No such file or directory)
                      Active: inactive (dead)

                      1 Reply Last reply Reply Quote 0
                      • T
                        Tom Elliott
                        last edited by May 11, 2017, 10:38 PM

                        @safari2010 woudl you mind installing the working branch now?

                        I added Mint to the ā€œubuntuā€ lists, and this hopefully will mean things will work for you natively now.

                        git checkout working
                        git pull
                        cd bin
                        ./installfog.sh -y
                        

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
                        • T
                          Tom Elliott
                          last edited by May 11, 2017, 11:10 PM

                          So not really a ā€œbugā€ as Mint wasn’t natively supported. However, I have now incorporated Linux Mint support to the installers.

                          @Wayne-Workman If you wanted to create a linux mint installer to your automated tests we should be able to do so now. It works alongside of Ubuntu so shouldn’t be too hard to integrate.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          W 1 Reply Last reply May 12, 2017, 12:57 PM Reply Quote 0
                          • W
                            Wayne Workman @Tom Elliott
                            last edited by May 12, 2017, 12:57 PM

                            @Tom-Elliott I grabbed a copy of their Xfce, I’ll get it worked in.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            1 Reply Last reply Reply Quote 0
                            • S
                              safari2010
                              last edited by May 17, 2017, 12:22 AM

                              Aloha and Mahalo Tom and George1421!

                              Your instructions worked and now we are able to use fog here in Hawaii!

                              Commands I used for those having issues:

                              sudo -i

                              sudo apt-get update && apt-get install git

                              git clone https://github.com/FOGProject/fogproject.git /opt/fogproject
                              cd /opt/fogproject

                              git checkout working
                              git pull
                              cd bin
                              ./installfog.sh

                              G 1 Reply Last reply May 17, 2017, 1:37 AM Reply Quote 0
                              • G
                                george1421 Moderator @safari2010
                                last edited by george1421 May 16, 2017, 7:38 PM May 17, 2017, 1:37 AM

                                @safari2010 If you send the plane tickets, I will personally come out and inspect your FOG setup if you like šŸ™‚

                                Just be aware that this command will install the working branch (think of it as alpha code). You probably only want to use this branch if instructed by one of the developers.
                                git checkout working

                                And this command will get the latests Release Candidate (RC) release
                                git checkout dev-branch

                                And finally this one is for the stable releases
                                git checkout master

                                Just be aware that FOG 1.4.0 (stable) was released over this past weekend

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                T 1 Reply Last reply May 17, 2017, 2:13 AM Reply Quote 1
                                • T
                                  Tom Elliott @george1421
                                  last edited by May 17, 2017, 2:13 AM

                                  @george1421 ME TOO? lol.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    safari2010
                                    last edited by May 17, 2017, 8:22 AM

                                    @Tom-Elliott and @george1421 — perhaps if we get some extra funding šŸ˜‰ That said, if you come to hawaii for a conference. Hit me up and i will be happy to show you the beautiful Big Island!!!

                                    Again, Thank you for all you do!

                                    1 Reply Last reply Reply Quote 1
                                    • S
                                      safari2010
                                      last edited by May 23, 2017, 1:09 AM

                                      @george1421 @Tom-Elliott

                                      So sorry, I thought this was done- but using the git checkout master or git checkout working im getting fail on PHP5.

                                      OS is Linux 18.1 32 bit.

                                      At this point I will try using UBUNTU. I’m thinking this maybe a Mint issue

                                      How do I post an error log here? It says there is character limit so I can paste it there.

                                      Thank You.

                                      T 1 Reply Last reply May 23, 2017, 1:56 AM Reply Quote 0
                                      • T
                                        Tom Elliott @safari2010
                                        last edited by May 23, 2017, 1:56 AM

                                        @safari2010 It should work.

                                        You can just get the last few lines of the error logs to post here as that’s where the error most likely occurs.

                                        I assure you, however, it does work and installs properly according to our nightly tests.

                                        Moving to Ubuntu will work, but if you’re willing to make the move, I’d suggest using Debian, CentOS, or Fedora as the base os for the server. Ubuntu has its own set of problems that will seemingly come from you doing nothing.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          safari2010
                                          last edited by May 23, 2017, 6:37 AM

                                          Thanks Tom. OK I will use Fedora. Ive attached some screenshots, is this typical? This is with ubuntu (i will change to fedora after this)

                                          0_1495521242114_Capture1.JPG

                                          Im seeing this in other OS but this is a clean install using a empty VM, so Im not sure what its referring too about apache2. I dont recall seeing this error before. I did manage to get it running just once.

                                          Thanks,
                                          Francis

                                          T 1 Reply Last reply May 23, 2017, 12:07 PM Reply Quote 0
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