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    Problem with Fog 1.3.5 install-- Setting up and Starting MySql...........FAILED! :(

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    • S
      safari2010
      last edited by safari2010

      Aloha,

      Im trying to install the newest version of fog, but it is giving me this error. See attached. Any ideas on how to fix it. I am using ā€œsudoā€ to run the installation files.

      Thank you very much,
      F

      0_1494531992190_fog.JPG

      Server
      • FOG Version: 1.3.5
      • OS: Linux 18.1 32
      Client
      • Service Version:
      • OS:
      Description
      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        What is Linux 18.1.32?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott
          last edited by

          I might suggest running as root. Not just with sudo.

          sudo -i
          cd ~fog/Documents/fog_1.3.5/bin
          ./installfog.sh -y
          

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • S
            safari2010
            last edited by

            sorry, 32 Bit. Serena

            george1421G 1 Reply Last reply Reply Quote 0
            • S
              safari2010
              last edited by

              Hello Tom,
              Im still getting this problem… Is there anyway to download a older version of Fog, I never had trouble installing those.

              0_1494533049870_fog.JPG

              Thank You,
              F

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @safari2010
                last edited by

                @safari2010 what is Serena? The installer is tested on fedora, centos, Ubuntu, and Debian. I don’t know what Serena is.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                S 1 Reply Last reply Reply Quote 0
                • S
                  safari2010 @Tom Elliott
                  last edited by

                  @Tom-Elliott

                  Linux Mint- 18.1 32Bit.
                  XCFE

                  I will install ubuntu and try it from there. Thank You.

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @safari2010
                    last edited by george1421

                    @safari2010 said in Problem with Fog 1.3.5 install-- Setting up and Starting MySql...........FAILED! šŸ˜ž:

                    sorry, 32 Bit. Serena

                    Ok so this translates to Linux Mint 18.1 Serena 32Bit. (based on Ubuntu LTS 16.04)

                    In the same directory as the installfog.sh there should be an error log or log directory. Inside that should be some install logs look for one that reflects the version of fog you are installing. See if there is any useful information you can glean from that log.

                    IMO you should just jump to one of the dev releases like 1.4.0RC13. You an do that by following the upgrade to trunk wiki: https://wiki.fogproject.org/wiki/index.php/Upgrade_to_trunk

                    sudo apt-get update && apt-get install git
                    
                    sudo -i
                    git clone https://github.com/FOGProject/fogproject.git /opt/fogproject
                    cd /opt/fogproject
                    git checkout dev-branch
                    cd bin
                    ./installfog.sh
                    

                    The one concern I have is that I’m not sure FOG is tested against the 32 bit version of linux any more. Either way the log file will give a better idea why the sql server setup is failing.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    S 1 Reply Last reply Reply Quote 1
                    • Tom ElliottT
                      Tom Elliott @safari2010
                      last edited by

                      @safari2010 Forgive me for being obstinate, but knowing the full information is far more useful than partial bits.

                      Know that i know this, I’d suggest as @george1421 is suggesting. Also, getting us the installer’s error log would be very useful.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • S
                        safari2010 @george1421
                        last edited by

                        @george1421 Hi I tried this solution… I hit the same issue.

                        same error on * Setting up and starting MySQL…FAILED>

                        Thank you for your help.

                        Below are the contents of the error log:

                        /usr/bin/lsb_release
                        /bin/systemctl
                        Ign:1 http://packages.linuxmint.com serena InRelease
                        Hit:2 http://packages.linuxmint.com serena Release
                        Hit:4 http://archive.ubuntu.com/ubuntu xenial InRelease
                        Get:5 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
                        Hit:6 http://archive.canonical.com/ubuntu xenial InRelease
                        Get:7 http://archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
                        Get:8 http://archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
                        Fetched 306 kB in 2s (150 kB/s)
                        Reading package lists…
                        …/lib/common/functions.sh: line 611: python-software-properties: command not found
                        11 May 12:14:56 ntpdate[19388]: the NTP socket is in use, exiting
                        Generating locales (this might take a while)…
                        en_US.UTF-8… done
                        Generation complete.
                        Executing: /tmp/tmp.USDICWlVmI/gpg.1.sh --keyserver
                        hkp://keyserver.ubuntu.com:80
                        –recv-keys
                        E5267A6C
                        gpg: requesting key E5267A6C from hkp server keyserver.ubuntu.com
                        gpg: key E5267A6C: public key ā€œLaunchpad PPA for Ondřej SurĆ½ā€ imported
                        gpg: Total number processed: 1
                        gpg: imported: 1 (RSA: 1)
                        You are about to add the following PPA:
                        Co-installable PHP versions: PHP 5.6, PHP 7.0, PHP 7.1 and most requested extensions are included.

                        PLEASE DON’T USE PHP 5.4 OR PHP 5.5. The PHP 5.5 and later are no longer supported with security updates, therefore they are not included in this repository.

                        You can get more information about the packages at https://deb.sury.org

                        BUGS&FEATURES: This PPA now has a issue tracker: https://deb.sury.org/#bug-reporting

                        PLEASE READ: If you like my work and want to give me a little motivation, please consider donating regularly: https://donate.sury.org/

                        WARNING: add-apt-repository is broken with non-UTF-8 locales, see https://github.com/oerdnj/deb.sury.org/issues/56 for workaround:

                        LC_ALL=C.UTF-8 add-apt-repository ppa:ondrej/php

                        More info: https://launchpad.net/~ondrej/+archive/ubuntu/php
                        ii unzip 6.0-20ubuntu1 i386 De-archiver for .zip files
                        UnZip 6.00 of 20 April 2009, by Debian. Original by Info-ZIP.

                        Usage: unzip [-Z] [-opts[modifiers]] file[.zip] [list] [-x xlist] [-d exdir]
                        Default action is to extract files in list, except those in xlist, to exdir;
                        file[.zip] may be a wildcard. -Z => ZipInfo mode (ā€œunzip -Zā€ for usage).

                        -p extract files to pipe, no messages -l list files (short format)
                        -f freshen existing files, create none -t test compressed archive data
                        -u update files, create if necessary -z display archive comment only
                        -v list verbosely/show version info -T timestamp archive to latest
                        -x exclude files that follow (in xlist) -d extract files into exdir
                        modifiers:
                        -n never overwrite existing files -q quiet mode (-qq => quieter)
                        -o overwrite files WITHOUT prompting -a auto-convert any text files
                        -j junk paths (do not make directories) -aa treat ALL files as text
                        -U use escapes for all non-ASCII Unicode -UU ignore any Unicode fields
                        -C match filenames case-insensitively -L make (some) names lowercase
                        -X restore UID/GID info -V retain VMS version numbers
                        -K keep setuid/setgid/tacky permissions -M pipe through ā€œmoreā€ pager
                        -O CHARSET specify a character encoding for DOS, Windows and OS/2 archives
                        -I CHARSET specify a character encoding for UNIX and other archives

                        See ā€œunzip -hhā€ or unzip.txt for more help. Examples:
                        unzip data1 -x joe => extract all files except joe from zipfile data1.zip
                        unzip -p foo | more => send contents of foo.zip via pipe into program more
                        unzip -fo foo ReadMe => quietly replace existing ReadMe if archive file newer
                        ii unzip 6.0-20ubuntu1 i386 De-archiver for .zip files
                        Enter new UNIX password: Retype new UNIX password: passwd: password updated successfully
                        Failed to stop FOGMulticastManager.service: Unit FOGMulticastManager.service not loaded.
                        Failed to stop FOGImageReplicator.service: Unit FOGImageReplicator.service not loaded.
                        Failed to stop FOGSnapinReplicator.service: Unit FOGSnapinReplicator.service not loaded.
                        Failed to stop FOGScheduler.service: Unit FOGScheduler.service not loaded.
                        Failed to stop FOGPingHosts.service: Unit FOGPingHosts.service not loaded.
                        Failed to stop FOGSnapinHash.service: Unit FOGSnapinHash.service not loaded.
                        Failed to stop FOGImageSize.service: Unit FOGImageSize.service not loaded.
                        Failed to execute operation: No such file or directory
                        Failed to stop mysql.service: Unit mysql.service not loaded.
                        Failed to start mysql.service: Unit mysql.service not found.
                        ā— mysql.service
                        Loaded: not-found (Reason: No such file or directory)
                        Active: inactive (dead)
                        Failed to execute operation: No such file or directory
                        Failed to stop mysqld.service: Unit mysqld.service not loaded.
                        Failed to start mysqld.service: Unit mysqld.service not found.
                        ā— mysqld.service
                        Loaded: not-found (Reason: No such file or directory)
                        Active: inactive (dead)
                        Failed to execute operation: No such file or directory
                        Failed to stop mariadb.service: Unit mariadb.service not loaded.
                        Failed to start mariadb.service: Unit mariadb.service not found.
                        ā— mariadb.service
                        Loaded: not-found (Reason: No such file or directory)
                        Active: inactive (dead)

                        1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          @safari2010 woudl you mind installing the working branch now?

                          I added Mint to the ā€œubuntuā€ lists, and this hopefully will mean things will work for you natively now.

                          git checkout working
                          git pull
                          cd bin
                          ./installfog.sh -y
                          

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott
                            last edited by

                            So not really a ā€œbugā€ as Mint wasn’t natively supported. However, I have now incorporated Linux Mint support to the installers.

                            @Wayne-Workman If you wanted to create a linux mint installer to your automated tests we should be able to do so now. It works alongside of Ubuntu so shouldn’t be too hard to integrate.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                            • Wayne WorkmanW
                              Wayne Workman @Tom Elliott
                              last edited by

                              @Tom-Elliott I grabbed a copy of their Xfce, I’ll get it worked in.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              1 Reply Last reply Reply Quote 0
                              • S
                                safari2010
                                last edited by

                                Aloha and Mahalo Tom and George1421!

                                Your instructions worked and now we are able to use fog here in Hawaii!

                                Commands I used for those having issues:

                                sudo -i

                                sudo apt-get update && apt-get install git

                                git clone https://github.com/FOGProject/fogproject.git /opt/fogproject
                                cd /opt/fogproject

                                git checkout working
                                git pull
                                cd bin
                                ./installfog.sh

                                george1421G 1 Reply Last reply Reply Quote 0
                                • george1421G
                                  george1421 Moderator @safari2010
                                  last edited by george1421

                                  @safari2010 If you send the plane tickets, I will personally come out and inspect your FOG setup if you like šŸ™‚

                                  Just be aware that this command will install the working branch (think of it as alpha code). You probably only want to use this branch if instructed by one of the developers.
                                  git checkout working

                                  And this command will get the latests Release Candidate (RC) release
                                  git checkout dev-branch

                                  And finally this one is for the stable releases
                                  git checkout master

                                  Just be aware that FOG 1.4.0 (stable) was released over this past weekend

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  Tom ElliottT 1 Reply Last reply Reply Quote 1
                                  • Tom ElliottT
                                    Tom Elliott @george1421
                                    last edited by

                                    @george1421 ME TOO? lol.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      safari2010
                                      last edited by

                                      @Tom-Elliott and @george1421 — perhaps if we get some extra funding šŸ˜‰ That said, if you come to hawaii for a conference. Hit me up and i will be happy to show you the beautiful Big Island!!!

                                      Again, Thank you for all you do!

                                      1 Reply Last reply Reply Quote 1
                                      • S
                                        safari2010
                                        last edited by

                                        @george1421 @Tom-Elliott

                                        So sorry, I thought this was done- but using the git checkout master or git checkout working im getting fail on PHP5.

                                        OS is Linux 18.1 32 bit.

                                        At this point I will try using UBUNTU. I’m thinking this maybe a Mint issue

                                        How do I post an error log here? It says there is character limit so I can paste it there.

                                        Thank You.

                                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                                        • Tom ElliottT
                                          Tom Elliott @safari2010
                                          last edited by

                                          @safari2010 It should work.

                                          You can just get the last few lines of the error logs to post here as that’s where the error most likely occurs.

                                          I assure you, however, it does work and installs properly according to our nightly tests.

                                          Moving to Ubuntu will work, but if you’re willing to make the move, I’d suggest using Debian, CentOS, or Fedora as the base os for the server. Ubuntu has its own set of problems that will seemingly come from you doing nothing.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
                                          • S
                                            safari2010
                                            last edited by

                                            Thanks Tom. OK I will use Fedora. Ive attached some screenshots, is this typical? This is with ubuntu (i will change to fedora after this)

                                            0_1495521242114_Capture1.JPG

                                            Im seeing this in other OS but this is a clean install using a empty VM, so Im not sure what its referring too about apache2. I dont recall seeing this error before. I did manage to get it running just once.

                                            Thanks,
                                            Francis

                                            Tom ElliottT 1 Reply Last reply Reply Quote 0
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