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Dell XPS13 with Displaylink DA100

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  • F
    froydo
    last edited by Tom Elliott Mar 9, 2017, 4:54 PM Mar 9, 2017, 10:38 PM

    Hi All,

    I’m using Fog 1.3.0-RC-36

    I’ve just received a Dell XPS13 which I’ve just reinstalled Windows10 and updated the Dell drivers - esp the Dell Displaylink DA100 which I use to plug in to the network cable for Fog imaging.

    Regardless of what I’ve done, when I boot the Dell laptop into BIOS I do not see the network boot option in this Dell laptop , like I did for my lenovo laptops and desktops. There’s only 2 boot sequence options: Windows Boot and UEFI Samsung SSD PM851 M2.2280 256GB

    Has someone had a similar issue, appreciate some suggestions how to PXE boot this machine ?

    Mod edited to clean up horrible non-existent word, sorry sometimes things catch my eye.

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by Mar 9, 2017, 10:52 PM

      This is most likely something you have to define in the BIOS.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • T
        Tom Elliott
        last edited by Mar 9, 2017, 10:54 PM

        From the sounds of things, the device is attempting to boot UEFI mode (based on the menu options you are able to see.)

        I don’t know what your BIOS looks like, but most systems have a means to “Enable PXE Stack” and what not.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 1
        • T
          Tom Elliott
          last edited by Mar 9, 2017, 10:56 PM

          I might also suggest you update.

          1.3.4 is the latest “stable” version, and 1.3.5 RC 12 is the latest “testing” version.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          G 1 Reply Last reply Mar 10, 2017, 4:12 PM Reply Quote 0
          • G
            george1421 Moderator @Tom Elliott
            last edited by george1421 Mar 10, 2017, 10:13 AM Mar 10, 2017, 4:12 PM

            @Tom-Elliott There was an issue about 4 weeks ago where we needed to add back in two kernel drivers CBC MDM, or something like that Sebastian was also part of that discussion. But those were needed for the DisplayLink adapters to work.

            For the OP in UEFI mode the firmware has to support the network adapter. If this is an official dell XPS dock then it “should” support uefi mode pxe booting. There are a lot of generic docks that use these display link adapters too.
            As Tom noted, a lot of times pxe booting or the PXE stack is disabled by default in the firmware. Since the ethernet adapter and dock are external there isn’t the tight integration as with a laptop with a built in network adapter.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            T 1 Reply Last reply Mar 10, 2017, 4:42 PM Reply Quote 0
            • F
              froydo
              last edited by Mar 10, 2017, 4:34 PM

              hi Tom,

              Yes, the Dell Bios is very limited. But need your advice please. Once I boot into BIOS, I see

              Boot mode is set to UEFI: Secure BootL Off

              Legacy Boot:
              Minicard SSD
              UEFI BOOT:
              Windows Boot Manager
              UEFI: Samsung SSD PM851 M.2 2280 256GB
              Other Options:
              BIOS Setup
              BIOS Flash Update
              Diagnostics
              Change Boot Mode Settings

              So I tried to change from UEFI to legacy by going into “BIOS Setup” in “Other options”
              And in Boot Sequence I only see:

              • Windows Boot Manager (checked)
              • UEFI :Samsung SSD (checked)

              Boot list option

              • Legacy
              • UEFI (checked)

              In Advanced Boot Options

              • Enable Legacy Option ROMs (checked)
              • Enable UEFI Network stack (checked)

              I don’t see network boot anywhere or the Enable PXE stack as you mentioned.

              And when I check - “Legacy” in the “Boot list option” , “UEFI” automatically becomes unchecked and the boot sequence changes to :

              • diskette drive
              • usb storage device
              • CD/DVD/CD-RW Drive
              • Minicard SSD

              But still no network boot option.
              And if I boot with this legacy option:
              I get a message " No Boot Device Found, Press any key to reboot the machine"

              Any ideas ?

              T 1 Reply Last reply Mar 10, 2017, 4:46 PM Reply Quote 0
              • T
                Tom Elliott @george1421
                last edited by Mar 10, 2017, 4:42 PM

                @george1421 The CBC_MDM (or whatever it was) has not been removed because of that issue 4 weeks ago. Just trying to give a bit of “piece of mind” here.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • T
                  Tom Elliott @froydo
                  last edited by Mar 10, 2017, 4:46 PM

                  @froydo Just making changes on a “whim” is not a good way to figure things out.

                  This is because the way an OS is installed somewhat depends on these bios settings. Changing From “UEFI” to “Legacy” is not a good thing because the OS installed is not layed out as the legacy mode would be expecting.

                  I’d start by looking at BIOS Setup. You could change “Boot mode settings” but if your device has a NIC and the device is recognizing the Dock and/or device at BiOS time, the option to pxe boot should be there. It may not be immediately obvious though and depends solely on the BIOS and your willingness to look around.

                  It’s easy to just “give up” when you see a bunch of things and feel like you’re being rushed.

                  To me, it sounds like either the dock is not recognized (if it is indeed connected to the dock) or the USB NIC does not support PXE booting.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 2
                  • F
                    froydo
                    last edited by Mar 10, 2017, 5:13 PM

                    Hi Tom,

                    Thanks for the quick reply. I’ve confirmed the displaylink dock is working fine within Windows in the Dell laptop and it can see the network where I normally do my PXE boot to work with my lenovo machines.

                    And I tried the boot options and tried other changes UEFI and Boot options - and there’s never a network or even a USB device option other than the internal Samsung SSD appearing at any time when I try to stop and check it after going through the reboot cycles. Just trying to “dig out” the network PXE boot option, and I’ve looked through the entire BIOS even the areas I don’t think its there. But thanks for your suggestions - so looks like the dock might not support PXE boot and hence does not appear in BIOS .

                    J T 2 Replies Last reply Mar 10, 2017, 5:39 PM Reply Quote 0
                    • J
                      Junkhacker Developer @froydo
                      last edited by Junkhacker Mar 10, 2017, 11:39 AM Mar 10, 2017, 5:39 PM

                      @froydo i believe i’ve worked on that model before. it only supports pxe with a supported usb nic, and i think you even have to get the right usb port (that model has usb 3.0 on one side and 2.0 on the other, right?)

                      signature:
                      Junkhacker
                      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                      F 1 Reply Last reply Mar 10, 2017, 5:46 PM Reply Quote 0
                      • F
                        froydo @Junkhacker
                        last edited by Mar 10, 2017, 5:46 PM

                        @Junkhacker Hi Junkhacker, yes I tried both ports, on the right side and also on the left - no difference. Which one worked for you for see the PXE option ?

                        J 1 Reply Last reply Mar 10, 2017, 5:55 PM Reply Quote 0
                        • T
                          Tom Elliott @froydo
                          last edited by Mar 10, 2017, 5:49 PM

                          @froydo I would side with this agreement. While I’m not familiar with the dock or device you’re referring to, I would have to say if everything’s been looked at, then probably that device isn’t supported on that particular computer.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                          • J
                            Junkhacker Developer @froydo
                            last edited by Mar 10, 2017, 5:55 PM

                            @froydo are you trying with a pxe supported usb network adapter, or are you still trying the dock? the adapter must be supported for boot by the computer’s firmware, and we have not established that this dock is.

                            signature:
                            Junkhacker
                            We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                            F 1 Reply Last reply Mar 10, 2017, 6:44 PM Reply Quote 0
                            • G
                              george1421 Moderator
                              last edited by Mar 10, 2017, 6:34 PM

                              I guess the question that needs to be asked is:

                              1. Is this an official Dell dock for the XPS13
                              2. Does Dell say that pxe booting is supported in this dock.

                              If the answer is no to the above, then you need to look for a Dell usb ethernet adapter that supports pxe booting. They are out there. There has been references to them in the forums from last summer, they were about $45USD and supported PXE booting.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              F 1 Reply Last reply Mar 10, 2017, 6:47 PM Reply Quote 0
                              • F
                                froydo @Junkhacker
                                last edited by Mar 10, 2017, 6:44 PM

                                @Junkhacker Hi Junkhacker, oh I’ve stopped trying the dock…since it looks like the DA100 displaylink dock which I am using does not support PXE boot. I’m reaching out to the Displaylink support already and ask them about it …and which of their products actually support PXE booting.

                                1 Reply Last reply Reply Quote 0
                                • F
                                  froydo @george1421
                                  last edited by Mar 10, 2017, 6:47 PM

                                  @george1421 Hi george1421, yes its an official Dell dock - has a Dell logo embossed on it too. I’m reaching out to both Dell and DisplayLink now to confirm which dock model will work with PXE boot for my Dell XPS. Thanks for your pointers too.

                                  1 Reply Last reply Reply Quote 0
                                  • F
                                    froydo
                                    last edited by Mar 10, 2017, 8:03 PM

                                    Just spoke to the Dell technical support side on the phone. They said this particular Dell XPS 13 does not support PXE network booting at all. 😞 So it doesn’t matter if the Displaylink dock supports PXE boot or not.

                                    G J 2 Replies Last reply Mar 10, 2017, 8:14 PM Reply Quote 0
                                    • G
                                      george1421 Moderator @froydo
                                      last edited by george1421 Mar 10, 2017, 2:16 PM Mar 10, 2017, 8:14 PM

                                      @froydo OK then, now you know.

                                      Then on to plan B: https://forums.fogproject.org/topic/6400/usb-boot-uefi-client-into-fog-menu-harder-way

                                      I do need to refresh this tutorial since the values at step 6 have changed since dec 2015. But the idea is to get that XPS into the fog menu by usb booting using the iPXE kernel.

                                      You may be able to just grab the ipxe.efi off the FOG server and rename it so that it matches the uefi boot image file and try it that way. You may have to manually enter the fog server IP but that will tell you if its going to work or not.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      F 2 Replies Last reply Mar 10, 2017, 8:50 PM Reply Quote 0
                                      • F
                                        froydo @george1421
                                        last edited by Mar 10, 2017, 8:50 PM

                                        @george1421 Awesome! Thanks george1421. I’m so glad there’s an alternative, I’ll take a look at it and try that out.

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                                        • J
                                          Junkhacker Developer @froydo
                                          last edited by Mar 10, 2017, 9:15 PM

                                          @froydo sorry to hear that. i must have been thinking of the XPS 14 or 15 (or maybe something completely different, i can’t be certain)

                                          signature:
                                          Junkhacker
                                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                                          F 1 Reply Last reply Mar 10, 2017, 10:45 PM Reply Quote 0
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