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    After Update to RC-12 extremly slow

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    • Tom ElliottT
      Tom Elliott
      last edited by

      I can only think your images and/or snapins are trying to replicate right now.

      Just a guess. Maybe see if those logs are showing anything?

      Is your CPU load high? Maybe disk space really low? Maybe RAM is being used quickly?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      Polii123P 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        Beyond that, the reasoning RC-11 was released (beyond image resizing issues) was to address a load issue. This was not changed for RC-12, so I’m not thinking this is a BUG in the sense that the only differences between 11 and 12 were related to imaging. (Resizing, and getting multicast-sessions to work).

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • Polii123P
          Polii123 @Tom Elliott
          last edited by

          Replication isn’t possible, I only have one node.

          CPU load states 68.6 us, 27.2 sy, i guess that’s high? There should be enough disk space aswell.

          I jumped from 1.3.4 to 1.3.5 RC-12, but this shouldn’t be a problem right?

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @Polii123
            last edited by Tom Elliott

            @Polii123 If you run top -d 0.3

            When in top type the letter p

            It will sort items by highest CPU usage. 0.3 is pretty fast but should help you see what’s using the processes on the system. If you can grab a few seconds of video and post it, or maybe it will help lead you to whatever the issue is?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • Polii123P
              Polii123
              last edited by

              p is an unknown comand in top…

              The only thing I see is a bunch of apache2 processes, is this normal?

               888 mysql     20   0 1366160 115108  10984 S   9.7  2.8   4:50.99 mysqld
              16798 www-data  20   0  325276  21932  14208 R   9.7  0.5   0:05.70 apache2
              17956 www-data  20   0  326832  25308  16056 R   9.7  0.6   0:00.83 apache2
              17958 www-data  20   0  324448  20492  12320 R   9.7  0.5   0:00.60 apache2
              16403 www-data  20   0  363960  62940  16528 R   6.5  1.6   0:12.68 apache2
              16419 www-data  20   0  326060  24464  16132 R   6.5  0.6   0:07.49 apache2
              16745 www-data  20   0  326828  25248  16068 R   6.5  0.6   0:06.28 apache2
              17063 www-data  20   0  326252  23708  13540 R   6.5  0.6   0:03.00 apache2
              17106 www-data  20   0  327728  26192  16120 R   6.5  0.6   0:03.46 apache2
              17124 www-data  20   0  327472  26172  16056 R   6.5  0.6   0:03.51 apache2
              17817 www-data  20   0  325228  22544  13348 R   6.5  0.6   0:01.49 apache2
              17873 www-data  20   0  325900  23536  13476 R   6.5  0.6   0:01.36 apache2
              17930 www-data  20   0  323948  21260  13476 R   6.5  0.5   0:00.57 apache2
              17931 www-data  20   0  327728  24148  14016 R   6.5  0.6   0:00.84 apache2
              17941 www-data  20   0  324460  21564  13336 R   6.5  0.5   0:00.72 apache2
              17947 www-data  20   0  326828  25300  16056 R   6.5  0.6   0:01.04 apache2
              17951 www-data  20   0  323952  21236  13400 R   6.5  0.5   0:00.66 apache2
              17953 www-data  20   0  326288  22328  13780 R   6.5  0.6   0:00.67 apache2
              17954 www-data  20   0  325132  22816  13464 R   6.5  0.6   0:00.80 apache2
              10491 root      20   0   82740   6028   5148 S   3.2  0.1   0:01.85 sshd
              16398 www-data  20   0  327228  26484  16776 R   3.2  0.7   0:10.37 apache2
              16411 www-data  20   0  326060  24676  16344 R   3.2  0.6   0:08.76 apache2
              16788 www-data  20   0  325272  22064  14144 R   3.2  0.5   0:04.83 apache2
              16800 www-data  20   0  382376  80240  15856 R   3.2  2.0   0:10.24 apache2
              16925 www-data  20   0  323952  21280  13540 R   3.2  0.5   0:04.71 apache2
              16936 www-data  20   0  326060  24452  16120 R   3.2  0.6   0:04.55 apache2
              16939 www-data  20   0  325900  23596  13528 R   3.2  0.6   0:04.93 apache2
              17071 www-data  20   0  325900  23528  13412 R   3.2  0.6   0:03.37 apache2
              17111 www-data  20   0       0      0      0 Z   3.2  0.0   0:03.27 apache2
              17474 www-data  20   0  326036  22316  14016 R   3.2  0.6   0:02.34 apache2
              17475 www-data  20   0  325280  24020  16092 S   3.2  0.6   0:02.51 apache2
              17479 www-data  20   0  326260  23576  13412 R   3.2  0.6   0:02.67 apache2
              17484 www-data  20   0  325228  22612  13412 R   3.2  0.6   0:02.45 apache2
              17507 www-data  20   0  325300  23996  16056 R   3.2  0.6   0:02.33 apache2
              17933 www-data  20   0  327736  23756  13612 R   3.2  0.6   0:00.72 apache2
              
              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @Polii123
                last edited by

                @Polii123 I can’t tell.

                You may think about resetting host encryption data though? I’d check on of your clients and see if they’re complaining about “Authentication Timeout to pass” or “Invalid Security Token”

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 1
                • Polii123P
                  Polii123
                  last edited by Polii123

                  Just reseted the encription data, and restarted apache. But this didn’t help. I even tried re-running the installer…

                  Edit:

                  Seems to be good now… Seems something was happening in the background :s Anways, glad it’s working now.

                  JunkhackerJ 1 Reply Last reply Reply Quote 0
                  • JunkhackerJ
                    Junkhacker Developer @Polii123
                    last edited by

                    @Polii123 after you reset the encryption data, it takes a while for the clients to all check in and get up to date.

                    signature:
                    Junkhacker
                    We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                    1 Reply Last reply Reply Quote 1
                    • Polii123P
                      Polii123
                      last edited by Polii123

                      I guess i found the problem, it looks like the client updater has some problems.

                      --------------------------------Authentication--------------------------------
                      ------------------------------------------------------------------------------
                       09.03.2017 17:43 Client-Info Version: 0.11.9
                       09.03.2017 17:43 Client-Info OS:      Windows
                       09.03.2017 17:43 Middleware::Authentication Waiting for authentication timeout to pass
                       09.03.2017 17:43 Middleware::Communication Download: http://172.30.40.25/fog/management/other/ssl/srvpublic.crt
                       09.03.2017 17:43 Data::RSA FOG Server CA cert found
                       09.03.2017 17:43 Middleware::Authentication Cert OK
                       09.03.2017 17:43 Middleware::Communication POST URL: http://172.30.40.25/fog/management/index.php?sub=requestClientInfo&authorize&newService
                       09.03.2017 17:43 Middleware::Response Success
                       09.03.2017 17:43 Middleware::Authentication Authenticated
                      
                      
                       09.03.2017 17:43 Bus Registering ParseBus in channel Power
                       09.03.2017 17:43 Middleware::Communication URL: http://172.30.40.25/fog/management/index.php?sub=requestClientInfo&configure&newService&json
                       09.03.2017 17:43 Middleware::Response Success
                       09.03.2017 17:43 Middleware::Communication URL: http://172.30.40.25/fog/management/index.php?sub=requestClientInfo&mac=4C:CC:6A:33:FC:FD||00:00:00:00:00:00:00:E0&newService&json
                       09.03.2017 17:43 Middleware::Response Success
                       09.03.2017 17:43 Middleware::Communication URL: http://172.30.40.25/fog/service/getversion.php?clientver&newService&json
                       09.03.2017 17:43 Middleware::Communication URL: http://172.30.40.25/fog/service/getversion.php?newService&json
                      
                       09.03.2017 17:43 Service Creating user agent cache
                       09.03.2017 17:43 Middleware::Response Invalid time
                       09.03.2017 17:43 Middleware::Response No Printers
                       09.03.2017 17:43 Middleware::Response Module is disabled globally on the FOG server
                       09.03.2017 17:43 Service Initializing modules
                      
                      ------------------------------------------------------------------------------
                      ---------------------------------ClientUpdater--------------------------------
                      ------------------------------------------------------------------------------
                       09.03.2017 17:43 Client-Info Client Version: 0.11.9
                       09.03.2017 17:43 Client-Info Client OS:      Windows
                       09.03.2017 17:43 Client-Info Server Version: 1.3.5-RC-12
                       09.03.2017 17:43 Middleware::Response Success
                       09.03.2017 17:43 Middleware::Communication Download: http://172.30.40.25/fog/client/SmartInstaller.exe
                       09.03.2017 17:43 Data::RSA FOG Project cert found
                       09.03.2017 17:43 ClientUpdater Update file is authentic
                      -----------------------------------------------------------```
                      1 Reply Last reply Reply Quote 0
                      • Polii123P
                        Polii123
                        last edited by Polii123

                        This is repeating over and over. I tried to uninstall the client manually and installed it again but then this happens:

                        ------------------------------------------------------------------------------
                        --------------------------------Authentication--------------------------------
                        ------------------------------------------------------------------------------
                         09.03.2017 17:43 Client-Info Version: 0.11.9
                         09.03.2017 17:43 Client-Info OS:      Windows
                         09.03.2017 17:43 Middleware::Authentication Waiting for authentication timeout to pass
                         09.03.2017 17:43 Middleware::Communication Download: http://172.30.40.25/fog/management/other/ssl/srvpublic.crt
                         09.03.2017 17:43 Middleware::Authentication ERROR: Could not authenticate
                         09.03.2017 17:43 Middleware::Authentication ERROR: Der Wert darf nicht NULL sein.
                        Parametername: authority
                        
                        ------------------------------------------------------------------------------
                        --------------------------------Authentication--------------------------------
                        ------------------------------------------------------------------------------
                         09.03.2017 17:43 Client-Info Version: 0.11.9
                         09.03.2017 17:43 Client-Info OS:      Windows
                         09.03.2017 17:43 Middleware::Authentication Waiting for authentication timeout to pass
                         09.03.2017 17:44 Controller Stop
                         09.03.2017 17:44 Service Stop requested
                         09.03.2017 17:44 Middleware::Authentication ERROR: Could not authenticate
                         09.03.2017 17:44 Middleware::Authentication ERROR: Der Thread wurde abgebrochen.
                         09.03.2017 17:44 Bus {
                          "self": true,
                          "channel": "Status",
                          "data": "{\r\n  \"action\": \"unload\"\r\n}"
                        }
                         09.03.2017 17:44 Bus Emmiting message on channel: Status
                        
                        
                        

                        Had to split in to posts because i couldn’t get to codes in one post.

                        Looks like I’m not the only one.:
                        https://forums.fogproject.org/topic/9685/fog-agent-0-11-9-response-module-disabled

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @Polii123
                          last edited by

                          @Polii123 Sorry, it was suggested of me to use “binaries” during RC’s as during our resize stuff it was possible for 10 different people to have 10 different inits (making troubleshooting a pain).

                          As I typically don’t update the client files in these binaries until a “stable” release, the binaries.zip file didn’t have the 0.11.10 client version.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                          • Wayne WorkmanW
                            Wayne Workman @Tom Elliott
                            last edited by

                            @Tom-Elliott So will you start including those? I don’t understand.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
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                            https://fog-external-reporting-results.fogproject.us/

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