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    SNAP IN Trouble with Version 1.3.4 and Client 0.11.9

    Scheduled Pinned Locked Moved
    FOG Problems
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    • A
      asbenavides @Tom Elliott
      last edited by

      @Tom-Elliott sorry about the mistake on the client I meant to say 0.11.8

      1 Reply Last reply Reply Quote 0
      • J
        Joe Schmitt Senior Developer
        last edited by

        @asbenavides on the computer with the client it will either be at C:\fog.log or C:\Program Files (x86)\FOG\fog.log

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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        • A
          asbenavides
          last edited by

          0_1485894599325_fog.log

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          • J
            Joe Schmitt Senior Developer
            last edited by

            @asbenavides

             1/31/2017 2:28 PM Middleware::Response Invalid security token
            

            You need to hit Reset Encryption Data on this host in the fog web portal.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            A 1 Reply Last reply Reply Quote 1
            • A
              asbenavides @Joe Schmitt
              last edited by

              @Joe-Schmitt ok just did and the setup went thru but firefox is not installed
              0_1485895109791_fog.log

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              • J
                Joe Schmitt Senior Developer
                last edited by

                @asbenavides that means its an issue with your snapin:

                ------------------------------------------------------------------------------
                ---------------------------------SnapinClient---------------------------------
                ------------------------------------------------------------------------------
                 1/31/2017 2:36 PM Client-Info Client Version: 0.11.9
                 1/31/2017 2:36 PM Client-Info Client OS:      Windows
                 1/31/2017 2:36 PM Client-Info Server Version: 1.3.4
                 1/31/2017 2:36 PM Middleware::Response Success
                 1/31/2017 2:36 PM SnapinClient Snapin Found:
                 1/31/2017 2:36 PM SnapinClient     ID: 155
                 1/31/2017 2:36 PM SnapinClient     Name: Firefox 50.1
                 1/31/2017 2:36 PM SnapinClient     Created: 2017-01-31 20:36:25
                 1/31/2017 2:36 PM SnapinClient     Action: 
                 1/31/2017 2:36 PM SnapinClient     Pack: False
                 1/31/2017 2:36 PM SnapinClient     Hide: False
                 1/31/2017 2:36 PM SnapinClient     Server: 
                 1/31/2017 2:36 PM SnapinClient     TimeOut: 0
                 1/31/2017 2:36 PM SnapinClient     RunWith: msiexec.exe
                 1/31/2017 2:36 PM SnapinClient     RunWithArgs: /i
                 1/31/2017 2:36 PM SnapinClient     Args: /quiet
                 1/31/2017 2:36 PM SnapinClient     File: firefox_setup_stub_50.1.0.msi
                 1/31/2017 2:36 PM Middleware::Communication Download: http://192.168.119.130/fog/service/snapins.file.php?mac=F8:B1:56:D3:8E:86|E4:F4:C6:4C:33:F2|00:15:83:EA:BE:70||00:00:00:00:00:00:00:E0&taskid=155
                 1/31/2017 2:36 PM SnapinClient C:\Program Files (x86)\FOG\tmp\firefox_setup_stub_50.1.0.msi
                 1/31/2017 2:36 PM Bus {
                  "self": true,
                  "channel": "Notification",
                  "data": "{\r\n  \"title\": \"Installing Firefox 50.1\",\r\n  \"message\": \"Please do not shutdown until this is completed\"\r\n}"
                }
                 1/31/2017 2:36 PM Bus Emmiting message on channel: Notification
                 1/31/2017 2:36 PM SnapinClient Starting snapin...
                 1/31/2017 2:36 PM SnapinClient Snapin finished
                 1/31/2017 2:36 PM SnapinClient Return Code: 0
                 1/31/2017 2:36 PM Bus {
                  "self": true,
                  "channel": "Notification",
                  "data": "{\r\n  \"title\": \"Firefox 50.1 installed\",\r\n  \"message\": \"Installation has finished and is now ready for use\"\r\n}"
                }
                 1/31/2017 2:36 PM Bus Emmiting message on channel: Notification
                 1/31/2017 2:36 PM Middleware::Communication URL: http://192.168.119.130/fog/service/snapins.checkin.php?taskid=155&exitcode=0&mac=F8:B1:56:D3:8E:86|E4:F4:C6:4C:33:F2|00:15:83:EA:BE:70||00:00:00:00:00:00:00:E0&newService&json
                ------------------------------------------------------------------------------
                

                The snapin runs and returns an exit code of 0. One thing I noticed is you’re using the stub installer. How come? The stub installer requires downloading a lot of additional files during installation (it’s basically just a wrapper that downloads firefox).

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                A 1 Reply Last reply Reply Quote 0
                • A
                  asbenavides @Joe Schmitt
                  last edited by

                  @Joe-Schmitt i download it from Frontmotion.com because its the only place i could find the msi for firefox

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                  • J
                    Joe Schmitt Senior Developer
                    last edited by

                    @asbenavides Firefox does not publish MSIs for their software. Firefox’s offline exe installer already has a silent mode: setup.exe -ms (assuming it hasn’t changed). Or see if that place offers an offline msi, and not a stub. Ultimately however, this is no longer a client issue.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    A 2 Replies Last reply Reply Quote 1
                    • A
                      asbenavides @Joe Schmitt
                      last edited by

                      @Joe-Schmitt okk ill try different methods…thanks so much for your help

                      1 Reply Last reply Reply Quote 0
                      • A
                        asbenavides @Joe Schmitt
                        last edited by

                        @Joe-Schmitt 0_1485898165274_Firefox snapin.PNG

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @asbenavides
                          last edited by

                          @asbenavides Just a thought, considering the exe is no longer an “MSI” you might want to remove the template and just add the -ms argument to the “Snapin Arguments” section.

                          Make the Snapin Run With blank
                          Make the Snapin Run With Argument blank
                          Change Snapin Arguments to just -ms

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          A 1 Reply Last reply Reply Quote 1
                          • A
                            asbenavides @Tom Elliott
                            last edited by

                            @Tom-Elliott 0_1485899730465_Firefox snapin.PNG

                            how long does the client takes to communicate with fog server?

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