SNAP IN Trouble with Version 1.3.4 and Client 0.11.9

[asbenavides]

@Tom-Elliott where can i find the client log?

[asbenavides]

@Tom-Elliott sorry about the mistake on the client I meant to say 0.11.8

[Joe Schmitt]

@asbenavides on the computer with the client it will either be at C:\fog.log or C:\Program Files (x86)\FOG\fog.log

[asbenavides]

0_1485894599325_fog.log

[Joe Schmitt]

@asbenavides

 1/31/2017 2:28 PM Middleware::Response Invalid security token

You need to hit Reset Encryption Data on this host in the fog web portal.

[asbenavides]

@Joe-Schmitt ok just did and the setup went thru but firefox is not installed
0_1485895109791_fog.log

[Joe Schmitt]

@asbenavides that means its an issue with your snapin:

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 1/31/2017 2:36 PM Client-Info Client Version: 0.11.9
 1/31/2017 2:36 PM Client-Info Client OS:      Windows
 1/31/2017 2:36 PM Client-Info Server Version: 1.3.4
 1/31/2017 2:36 PM Middleware::Response Success
 1/31/2017 2:36 PM SnapinClient Snapin Found:
 1/31/2017 2:36 PM SnapinClient     ID: 155
 1/31/2017 2:36 PM SnapinClient     Name: Firefox 50.1
 1/31/2017 2:36 PM SnapinClient     Created: 2017-01-31 20:36:25
 1/31/2017 2:36 PM SnapinClient     Action: 
 1/31/2017 2:36 PM SnapinClient     Pack: False
 1/31/2017 2:36 PM SnapinClient     Hide: False
 1/31/2017 2:36 PM SnapinClient     Server: 
 1/31/2017 2:36 PM SnapinClient     TimeOut: 0
 1/31/2017 2:36 PM SnapinClient     RunWith: msiexec.exe
 1/31/2017 2:36 PM SnapinClient     RunWithArgs: /i
 1/31/2017 2:36 PM SnapinClient     Args: /quiet
 1/31/2017 2:36 PM SnapinClient     File: firefox_setup_stub_50.1.0.msi
 1/31/2017 2:36 PM Middleware::Communication Download: http://192.168.119.130/fog/service/snapins.file.php?mac=F8:B1:56:D3:8E:86|E4:F4:C6:4C:33:F2|00:15:83:EA:BE:70||00:00:00:00:00:00:00:E0&taskid=155
 1/31/2017 2:36 PM SnapinClient C:\Program Files (x86)\FOG\tmp\firefox_setup_stub_50.1.0.msi
 1/31/2017 2:36 PM Bus {
  "self": true,
  "channel": "Notification",
  "data": "{\r\n  \"title\": \"Installing Firefox 50.1\",\r\n  \"message\": \"Please do not shutdown until this is completed\"\r\n}"
}
 1/31/2017 2:36 PM Bus Emmiting message on channel: Notification
 1/31/2017 2:36 PM SnapinClient Starting snapin...
 1/31/2017 2:36 PM SnapinClient Snapin finished
 1/31/2017 2:36 PM SnapinClient Return Code: 0
 1/31/2017 2:36 PM Bus {
  "self": true,
  "channel": "Notification",
  "data": "{\r\n  \"title\": \"Firefox 50.1 installed\",\r\n  \"message\": \"Installation has finished and is now ready for use\"\r\n}"
}
 1/31/2017 2:36 PM Bus Emmiting message on channel: Notification
 1/31/2017 2:36 PM Middleware::Communication URL: http://192.168.119.130/fog/service/snapins.checkin.php?taskid=155&exitcode=0&mac=F8:B1:56:D3:8E:86|E4:F4:C6:4C:33:F2|00:15:83:EA:BE:70||00:00:00:00:00:00:00:E0&newService&json
------------------------------------------------------------------------------

The snapin runs and returns an exit code of 0. One thing I noticed is you’re using the stub installer. How come? The stub installer requires downloading a lot of additional files during installation (it’s basically just a wrapper that downloads firefox).

[asbenavides]

@Joe-Schmitt i download it from Frontmotion.com because its the only place i could find the msi for firefox

[Joe Schmitt]

@asbenavides Firefox does not publish MSIs for their software. Firefox’s offline exe installer already has a silent mode: setup.exe -ms (assuming it hasn’t changed). Or see if that place offers an offline msi, and not a stub. Ultimately however, this is no longer a client issue.

[asbenavides]

@Joe-Schmitt okk ill try different methods…thanks so much for your help

[asbenavides]

@Joe-Schmitt

[Tom Elliott]

@asbenavides Just a thought, considering the exe is no longer an “MSI” you might want to remove the template and just add the -ms argument to the “Snapin Arguments” section.

Make the Snapin Run With blank
Make the Snapin Run With Argument blank
Change Snapin Arguments to just -ms

[asbenavides]

@Tom-Elliott

how long does the client takes to communicate with fog server?