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SNAP IN Trouble with Version 1.3.4 and Client 0.11.9

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  • A
    asbenavides
    last edited by Jan 31, 2017, 6:11 PM

    With version 1.3.3 I was able to install Firefox and google chrome with no problem and now with the 1.3.4 it will just say Firefox installed and its not really installed, I used the same command switches as the 1.3.3 and now it doesn’t want to work. It was working fine with 1.3.3 and client 0.11.7 any ideas of what I might be doing wrong?

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    • T
      Tom Elliott
      last edited by Jan 31, 2017, 6:19 PM

      How did 0.11.7 and 1.3.3 work? 0.11.8 should be the version for 1.3.3. It was released in 1.3.1 RC 5, so 0.11.8 would have been available for official 1.3.1 through 1.3.3.

      Either way, can you upload the client logs?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      A 2 Replies Last reply Jan 31, 2017, 6:41 PM Reply Quote 0
      • A
        asbenavides @Tom Elliott
        last edited by Jan 31, 2017, 6:41 PM

        @Tom-Elliott where can i find the client log?

        1 Reply Last reply Reply Quote 0
        • A
          asbenavides @Tom Elliott
          last edited by Jan 31, 2017, 6:44 PM

          @Tom-Elliott sorry about the mistake on the client I meant to say 0.11.8

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          • J
            Joe Schmitt Senior Developer
            last edited by Jan 31, 2017, 7:30 PM

            @asbenavides on the computer with the client it will either be at C:\fog.log or C:\Program Files (x86)\FOG\fog.log

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            1 Reply Last reply Reply Quote 0
            • A
              asbenavides
              last edited by Jan 31, 2017, 8:30 PM

              0_1485894599325_fog.log

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              • J
                Joe Schmitt Senior Developer
                last edited by Jan 31, 2017, 8:35 PM

                @asbenavides

                 1/31/2017 2:28 PM Middleware::Response Invalid security token
                

                You need to hit Reset Encryption Data on this host in the fog web portal.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                A 1 Reply Last reply Jan 31, 2017, 8:38 PM Reply Quote 1
                • A
                  asbenavides @Joe Schmitt
                  last edited by Jan 31, 2017, 8:38 PM

                  @Joe-Schmitt ok just did and the setup went thru but firefox is not installed
                  0_1485895109791_fog.log

                  1 Reply Last reply Reply Quote 0
                  • J
                    Joe Schmitt Senior Developer
                    last edited by Jan 31, 2017, 8:58 PM

                    @asbenavides that means its an issue with your snapin:

                    ------------------------------------------------------------------------------
                    ---------------------------------SnapinClient---------------------------------
                    ------------------------------------------------------------------------------
                     1/31/2017 2:36 PM Client-Info Client Version: 0.11.9
                     1/31/2017 2:36 PM Client-Info Client OS:      Windows
                     1/31/2017 2:36 PM Client-Info Server Version: 1.3.4
                     1/31/2017 2:36 PM Middleware::Response Success
                     1/31/2017 2:36 PM SnapinClient Snapin Found:
                     1/31/2017 2:36 PM SnapinClient     ID: 155
                     1/31/2017 2:36 PM SnapinClient     Name: Firefox 50.1
                     1/31/2017 2:36 PM SnapinClient     Created: 2017-01-31 20:36:25
                     1/31/2017 2:36 PM SnapinClient     Action: 
                     1/31/2017 2:36 PM SnapinClient     Pack: False
                     1/31/2017 2:36 PM SnapinClient     Hide: False
                     1/31/2017 2:36 PM SnapinClient     Server: 
                     1/31/2017 2:36 PM SnapinClient     TimeOut: 0
                     1/31/2017 2:36 PM SnapinClient     RunWith: msiexec.exe
                     1/31/2017 2:36 PM SnapinClient     RunWithArgs: /i
                     1/31/2017 2:36 PM SnapinClient     Args: /quiet
                     1/31/2017 2:36 PM SnapinClient     File: firefox_setup_stub_50.1.0.msi
                     1/31/2017 2:36 PM Middleware::Communication Download: http://192.168.119.130/fog/service/snapins.file.php?mac=F8:B1:56:D3:8E:86|E4:F4:C6:4C:33:F2|00:15:83:EA:BE:70||00:00:00:00:00:00:00:E0&taskid=155
                     1/31/2017 2:36 PM SnapinClient C:\Program Files (x86)\FOG\tmp\firefox_setup_stub_50.1.0.msi
                     1/31/2017 2:36 PM Bus {
                      "self": true,
                      "channel": "Notification",
                      "data": "{\r\n  \"title\": \"Installing Firefox 50.1\",\r\n  \"message\": \"Please do not shutdown until this is completed\"\r\n}"
                    }
                     1/31/2017 2:36 PM Bus Emmiting message on channel: Notification
                     1/31/2017 2:36 PM SnapinClient Starting snapin...
                     1/31/2017 2:36 PM SnapinClient Snapin finished
                     1/31/2017 2:36 PM SnapinClient Return Code: 0
                     1/31/2017 2:36 PM Bus {
                      "self": true,
                      "channel": "Notification",
                      "data": "{\r\n  \"title\": \"Firefox 50.1 installed\",\r\n  \"message\": \"Installation has finished and is now ready for use\"\r\n}"
                    }
                     1/31/2017 2:36 PM Bus Emmiting message on channel: Notification
                     1/31/2017 2:36 PM Middleware::Communication URL: http://192.168.119.130/fog/service/snapins.checkin.php?taskid=155&exitcode=0&mac=F8:B1:56:D3:8E:86|E4:F4:C6:4C:33:F2|00:15:83:EA:BE:70||00:00:00:00:00:00:00:E0&newService&json
                    ------------------------------------------------------------------------------
                    

                    The snapin runs and returns an exit code of 0. One thing I noticed is you’re using the stub installer. How come? The stub installer requires downloading a lot of additional files during installation (it’s basically just a wrapper that downloads firefox).

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    A 1 Reply Last reply Jan 31, 2017, 9:00 PM Reply Quote 0
                    • A
                      asbenavides @Joe Schmitt
                      last edited by Jan 31, 2017, 9:00 PM

                      @Joe-Schmitt i download it from Frontmotion.com because its the only place i could find the msi for firefox

                      1 Reply Last reply Reply Quote 0
                      • J
                        Joe Schmitt Senior Developer
                        last edited by Jan 31, 2017, 9:05 PM

                        @asbenavides Firefox does not publish MSIs for their software. Firefox’s offline exe installer already has a silent mode: setup.exe -ms (assuming it hasn’t changed). Or see if that place offers an offline msi, and not a stub. Ultimately however, this is no longer a client issue.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        A 2 Replies Last reply Jan 31, 2017, 9:06 PM Reply Quote 1
                        • A
                          asbenavides @Joe Schmitt
                          last edited by Jan 31, 2017, 9:06 PM

                          @Joe-Schmitt okk ill try different methods…thanks so much for your help

                          1 Reply Last reply Reply Quote 0
                          • A
                            asbenavides @Joe Schmitt
                            last edited by Jan 31, 2017, 9:29 PM

                            @Joe-Schmitt 0_1485898165274_Firefox snapin.PNG

                            T 1 Reply Last reply Jan 31, 2017, 9:39 PM Reply Quote 0
                            • T
                              Tom Elliott @asbenavides
                              last edited by Jan 31, 2017, 9:39 PM

                              @asbenavides Just a thought, considering the exe is no longer an “MSI” you might want to remove the template and just add the -ms argument to the “Snapin Arguments” section.

                              Make the Snapin Run With blank
                              Make the Snapin Run With Argument blank
                              Change Snapin Arguments to just -ms

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              A 1 Reply Last reply Jan 31, 2017, 9:56 PM Reply Quote 1
                              • A
                                asbenavides @Tom Elliott
                                last edited by Jan 31, 2017, 9:56 PM

                                @Tom-Elliott 0_1485899730465_Firefox snapin.PNG

                                how long does the client takes to communicate with fog server?

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