Client doesn't add printer that was previously removed

[Claude Girard]

Server

• FOG Version: 1.3.0-RC-25
• OS: Debian stable 8.6 (jessie)

Client

• Service Version: 0.11.5
• OS: Win 8.1

Description

Sorry for the long message but a lot of tests to try explaining this issue

When adding a printer on client (Fog managed printers), printer is added the first time, but i f this printer is removed then added again in fog GUI, client log show an error and doesn’t add printer this second time.

But if I add another printer, and add again the first one, it’s added by client.

log messages:

First time I add printer 1:

It’s ok
Then I remove it:

It’s ok
Then I add again the same one:

Not added and error message

Then I add another one (in fact the same but with another driver):

It’s added by client but with error message

So I add agin the first one without removing the second one:

Now it’ok, 2 printers on host !!!

I remove one:

It’s removed but with error message.
I have one printer again on host
I add again the first one that was deleted before
:

It’s ok !!!
2 printers on host
Then I remove both:

Ok removed.
Only printers not managed by fog are on host.
I add again the first one:

Not added and error message.
I add the second one:

It’s added but error message about the first one.

I remove it in fog gui:

And add it again:

Now it’ok, I have my 2 printers.

All seems ok when there is already one fog managed printer, but not when there is no one.

[Tom Elliott]

Is this specific to RC-25, or this is just the working release that you were able to get all the “tests”?

[Claude Girard]

No I saw this issue before, I don’t know exactly when, and I only ran test today.

I think it’s a client issue

[Wayne Workman]

This is the same issue described here:
https://forums.fogproject.org/topic/8406/fog-client-printer-not-displaying

There isn’t a fix yet. The best you can do is deal with the FOG Client’s printer sensitivities.

I’ve also found that a FOGService restart helps a lot (reboot). For whatever reason, sometimes the fog client in my building just stops working for the duration of said computer being on, until the next reboot.