Error Returned: Reattempting to update database...Failed

[Tom Elliott]

@ttrammell https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

[ttrammell]

… and it hit me like a freight truck.

The network admin recently implemented a new stateful firewall and it is also blocking internal ports.

I’ll get him to add exceptions to the rule and see if that fixes it.

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That was not the issue. I will head back and try the FTP troubleshooting guide you posted.

[Jason Shoemake]

I’m having the same error message when updating an image. The image appears to get stuck in the dev folder. Running through the ftp fixes in the wiki did nothing for me. On a side note I had a similar issue with RC1, appeared to be fixed in RC2 or RC3. Attempting to upload the image as new at the moment.

[Raymond Bell]

Same issue here with Release RC-3 r5941
Upload image fails with same errors as ttrammell

[ttrammell]

@Tom-Elliott said in Error Returned: Reattempting to update database...Failed:

@ttrammell https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

It was sudo passwd fog that saved the day as everything else had the same credentials - don’t know how passwd was changed in the first place (I probably had something to do with it). It works now, thank you.

[ttrammell]

@Raymond-Bell I would say take a look at what @Tom-Elliott posted :https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

and just double-check EVERYTHING. Because it turned out the local user on the server is what was my problem because the passwd fog didn’t match my Storage Node or my TFTP Server settings - after changing that, it was fixed.

[Raymond Bell]

@ttrammell said in Error Returned: Reattempting to update database...Failed:

@Raymond-Bell I would say take a look at what @Tom-Elliott posted :https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

and just double-check EVERYTHING. Because it turned out the local user on the server is what was my problem because the passwd fog didn’t match my Storage Node or my TFTP Server settings - after changing that, it was fixed.

This is not the case in my issue that was one of the first things i checked…

This only happens when Capturing a image that already exists,
If i create a new image and capture to it everything works fine…

[Tom Elliott]

@Raymond-Bell Make sure ownership (chmod 777 -R /images) is correct please.

[Raymond Bell]

@Tom-Elliott said in Error Returned: Reattempting to update database...Failed:

@Raymond-Bell Make sure ownership (chmod 777 -R /images) is correct please.

Yes it is 777

[Tom Elliott]

Can you show us the logs verbatim then? You’re not seeing the exact same error if it’s not saying ‘ftp_login incorrect’