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    Black Screen on Surface Pro 4

    Scheduled Pinned Locked Moved
    FOG Problems
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    • Wayne WorkmanW
      Wayne Workman @fry_p
      last edited by Wayne Workman

      @fry_p We might have a winner!

      Try this class, add it into ISC-DCHP config file and then restart dhcp. Be aware of putting it into the right subnet and not messing up the closing brackets for that subnet.

      class "SURFACE-Pro-4" {
          match if substring(option vendor-class-identifier, 0, 32) = "PXEClient:Arch:00007:UNDI:003016";
          filename "ipxe7156.efi";
      }
      

      Notice the filename I specified. This is the file that works with the Microsoft Surface series, and is available in FOG 1.3.0 RC-3 by default.

      Also, notice all that stuff in the vendor class identifier… it’s a lot. That exact identifier is probably specific to that EXACT model of surface pro 4. Meaning this probably wouldn’t work for a surface pro made 6 months from now, or 6 months before because the manufacturers change that last part all the time, for every little change they make. I think that’s how they determine what image to put on it at the factory.

      If this works, I think we can make a Windows Server 2012+ equivalent as well.

      I guess now, I have to ask every surface person on the forums to do a packet capture. They are like Pokemon, gotta catch em all.

      That said, can you provide a sub-model number? Anything on the back of the device in tiny print? Not looking for a serial, but a sub-model.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      george1421G fry_pF 2 Replies Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @Wayne Workman
        last edited by

        @Wayne-Workman Do you know if wild cards are supported for the class matching? If so then something like “SURFACE*” would match all when the surface 5’s come out.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
        • Wayne WorkmanW
          Wayne Workman @george1421
          last edited by Wayne Workman

          @george1421 I set the class name “surface-pro”. The matching string is how the surface 4 identified. You can name classes whatever you want, so long as it makes sense.

          In that last packet capture, look at dhcp discover option 60.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • fry_pF
            fry_p Moderator @Wayne Workman
            last edited by

            @Wayne-Workman I use Server 2012 as my DHCP server, so how would I incorporate this into that (no idea what or where the ISC-DHCP config file is)? Should I follow the wiki instructions? Pardon my ignorance on the subject. Also, tomorrow I can get you the sub-model, but are we talking the surface, or the dongle?

            Like open source community computing? Why not do it for a good cause?
            Use your computer/server for humanitarian projects when it is idle!
            https://join.worldcommunitygrid.org?recruiterId=1026912

            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman @fry_p
              last edited by

              @fry_p I’ll give you some steps in a bit, I’m dealing with an issue right now.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              fry_pF 3 Replies Last reply Reply Quote 0
              • fry_pF
                fry_p Moderator @Wayne Workman
                last edited by

                @Wayne-Workman No rush, I’m out of the office today.

                Like open source community computing? Why not do it for a good cause?
                Use your computer/server for humanitarian projects when it is idle!
                https://join.worldcommunitygrid.org?recruiterId=1026912

                1 Reply Last reply Reply Quote 0
                • fry_pF
                  fry_p Moderator @Wayne Workman
                  last edited by

                  @Wayne-Workman I’m back in the office and the Surface’s are not deployed, so i can test a bit longer. The sub-model is Surface Pro 4 1724 (I think that is the sub model at least. I did some reading up on that ISC-DHCP and realized I don’t utilize this. I currently do not have a test network environment, so I can’t really set one up quickly. At your leisure, can you tell me if I can skip that and go directly to the Server 2012 configuration?

                  Like open source community computing? Why not do it for a good cause?
                  Use your computer/server for humanitarian projects when it is idle!
                  https://join.worldcommunitygrid.org?recruiterId=1026912

                  1 Reply Last reply Reply Quote 0
                  • fry_pF
                    fry_p Moderator @Wayne Workman
                    last edited by

                    @Wayne-Workman I figured it out! I’m actually kinda proud of this one. Please see below for all of my Windows Server 2012 configs

                    0_1469703766129_Capturesurf.PNG

                    0_1469703772548_Capturesurf2.PNG

                    Please let me know if you need anything else for this. It did indeed work. Thank you so much!

                    Like open source community computing? Why not do it for a good cause?
                    Use your computer/server for humanitarian projects when it is idle!
                    https://join.worldcommunitygrid.org?recruiterId=1026912

                    Wayne WorkmanW 1 Reply Last reply Reply Quote 3
                    • Wayne WorkmanW
                      Wayne Workman @fry_p
                      last edited by Wayne Workman

                      @fry_p Excellent job. What you posted is exactly what I would have had you do.

                      Just keep in mind that this is only likely to work with the exact sub-model, the one you said: Surface Pro 4 1724

                      For future readers, all that’s needed to make a vendor class for other sub models is a packet capture posted here on the forums, or analyzed by yourself. Simply look at the device’s DHCP Discover packet, inside option 60 you’ll find the vendor class identifier.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      1 Reply Last reply Reply Quote 2
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