Surface Pro 4 unable to image
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@Scott-Adams Did you try my suggestion yet? Crank up the log level and enable kernel debug messages (FOG Configuration -> FOG Settings -> expand all and search for ‘DEBUG’ or ‘LOG’)?
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@Sebastian-Roth I, once again, reverted the ipxe files to those from 7490. Updating indeed works. This is definitely something in the ipxe code that changed/broke this.
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@Tom-Elliott Ok. Once again, thanks for the help @Tom-Elliott.
What I have found we need to do now is do a Quick Inventory. This inputs the basics into FOG. We rename it using the Web UI and apply the image and active directory settings. Once this is done, I create a deploy task. When I boot the Surface at this point, it images no problem.
A little convoluted, but it works!
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@Tom-Elliott After update to SVN 7717, unable to image Surfaces again.
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@Scott-Adams I haven’t changed the iPXE binaries since you last updated and it was working. I also haven’t changed the init.s
THe only thing that would’ve changed (here) is your environment now. -
@Tom-Elliott Not sure. The only thing I did was update to 7717. Have not changed any DHCP, switch configs, nothing.
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@Scott-Adams Are there available leases?
Why do you have [Enter] start? Did you type that, or did you press the enter key?
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@Tom-Elliott That was the original posting picture. I’ve added another picture. Different error. It is getting past the initial connection, I can get to the FOG Menu. After I make a selection, it gives me the "Failed to get an IP via DHCP! Tried on interfaces(s): Please check your network setup and try again!
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@Scott-Adams It doesn’t appear to see any interfaces. The kernel hasn’t changed either, my guess this is a warm boot system? What if you do it from a cold boot?
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We are requesting that all community members who have Surface Pros to please do a packet capture, to capture the DHCP conversation the client sends out at boot time via the ethernet dock, and upload the capture here. The intent is to gather more information about the Surface Pro, so fog can better support network booting it.
Thanks,
Wayne