• Recent
    • Unsolved
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Surface Pro 4 unable to image

    Scheduled Pinned Locked Moved Solved
    FOG Problems
    7
    59
    30.5k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      Sebastian Roth Moderator
      last edited by

      @Scott-Adams Did you try my suggestion yet? Crank up the log level and enable kernel debug messages (FOG Configuration -> FOG Settings -> expand all and search for ‘DEBUG’ or ‘LOG’)?

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      Tom ElliottT 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott @Sebastian Roth
        last edited by

        @Sebastian-Roth I, once again, reverted the ipxe files to those from 7490. Updating indeed works. This is definitely something in the ipxe code that changed/broke this.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        Scott AdamsS 1 Reply Last reply Reply Quote 1
        • Scott AdamsS
          Scott Adams @Tom Elliott
          last edited by

          @Tom-Elliott Ok. Once again, thanks for the help @Tom-Elliott.

          What I have found we need to do now is do a Quick Inventory. This inputs the basics into FOG. We rename it using the Web UI and apply the image and active directory settings. Once this is done, I create a deploy task. When I boot the Surface at this point, it images no problem.

          A little convoluted, but it works!

          Scott AdamsS 1 Reply Last reply Reply Quote 1
          • Scott AdamsS
            Scott Adams @Scott Adams
            last edited by

            @Tom-Elliott After update to SVN 7717, unable to image Surfaces again.

            0_1463671854740_fog.jpg

            Tom ElliottT 2 Replies Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @Scott Adams
              last edited by

              @Scott-Adams I haven’t changed the iPXE binaries since you last updated and it was working. I also haven’t changed the init.s
              THe only thing that would’ve changed (here) is your environment now.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              Scott AdamsS 1 Reply Last reply Reply Quote 0
              • Scott AdamsS
                Scott Adams @Tom Elliott
                last edited by

                @Tom-Elliott Not sure. The only thing I did was update to 7717. Have not changed any DHCP, switch configs, nothing.

                Tom ElliottT 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @Scott Adams
                  last edited by

                  @Scott-Adams Are there available leases?

                  Why do you have [Enter] start? Did you type that, or did you press the enter key?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  Scott AdamsS 1 Reply Last reply Reply Quote 0
                  • Scott AdamsS
                    Scott Adams @Tom Elliott
                    last edited by

                    @Tom-Elliott That was the original posting picture. I’ve added another picture. Different error. It is getting past the initial connection, I can get to the FOG Menu. After I make a selection, it gives me the "Failed to get an IP via DHCP! Tried on interfaces(s): Please check your network setup and try again!

                    1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @Scott Adams
                      last edited by

                      @Scott-Adams It doesn’t appear to see any interfaces. The kernel hasn’t changed either, my guess this is a warm boot system? What if you do it from a cold boot?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 1
                      • Wayne WorkmanW
                        Wayne Workman
                        last edited by

                        @Scott-Adams

                        We are requesting that all community members who have Surface Pros to please do a packet capture, to capture the DHCP conversation the client sends out at boot time via the ethernet dock, and upload the capture here. The intent is to gather more information about the Surface Pro, so fog can better support network booting it.

                        Thanks,
                        Wayne

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 0
                        • 1
                        • 2
                        • 3
                        • 3 / 3
                        • First post
                          Last post

                        150

                        Online

                        12.0k

                        Users

                        17.3k

                        Topics

                        155.2k

                        Posts
                        Copyright © 2012-2024 FOG Project