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FOG Won't finish capturing a windows 10 image

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FOG Problems
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  • G
    george1421 Moderator @tom.langenfeld
    last edited by george1421 Jun 27, 2016, 4:13 PM Jun 27, 2016, 10:12 PM

    @tom.langenfeld

    Can you log into the fog server linux console with the fog user ID and password? If not you will have to login back in as root and key in passwd fog to reset the fog user’s password. I’m not ready to rule out other issues but this is the most common one that gets messed up.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

    1 Reply Last reply Reply Quote 0
    • T
      tom.langenfeld
      last edited by Jun 28, 2016, 2:43 PM

      Yes I can. And I understand you need to start with common errors and I appreciate the assistance.

      W 1 Reply Last reply Jun 28, 2016, 4:14 PM Reply Quote 0
      • W
        Wayne Workman @tom.langenfeld
        last edited by Jun 28, 2016, 4:14 PM

        @tom.langenfeld I still think it’s credentials, check the storage node management password, be careful of browser auto fill.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        1 Reply Last reply Reply Quote 0
        • T
          tom.langenfeld
          last edited by Jun 28, 2016, 6:47 PM

          Nope the login and the password for that step are identical.

          T 1 Reply Last reply Jun 28, 2016, 7:00 PM Reply Quote 0
          • T
            Tom Elliott @tom.langenfeld
            last edited by Jun 28, 2016, 7:00 PM

            @tom.langenfeld can you show us your troubleshooting steps?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • T
              tom.langenfeld
              last edited by Jun 29, 2016, 6:08 PM

              I have gone in through the settings to check the password and username all match in the fog settings. I am able to connect and successfully go to pxe boot. I also have done a fresh install of everything on the server as well.

              1 Reply Last reply Reply Quote 0
              • T
                tom.langenfeld
                last edited by Jun 29, 2016, 6:12 PM

                I am looking for advice on the next steps to test.

                1 Reply Last reply Reply Quote 0
                • W
                  Wayne Workman
                  last edited by Jun 29, 2016, 7:03 PM

                  I am trying to message you.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  T 1 Reply Last reply Jun 29, 2016, 8:58 PM Reply Quote 0
                  • T
                    tom.langenfeld @Wayne Workman
                    last edited by Jun 29, 2016, 8:58 PM

                    @Wayne-Workman I am not getting any thing from you.

                    W 1 Reply Last reply Jun 29, 2016, 11:41 PM Reply Quote 0
                    • W
                      Wayne Workman @tom.langenfeld
                      last edited by Jun 29, 2016, 11:41 PM

                      @tom.langenfeld Top right, the talk bubble.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      T 1 Reply Last reply Jun 30, 2016, 1:10 PM Reply Quote 0
                      • T
                        tom.langenfeld @Wayne Workman
                        last edited by Jun 30, 2016, 1:10 PM

                        @Wayne-Workman Thanks I will keep an eye for you or others in that location

                        1 Reply Last reply Reply Quote 0
                        • T
                          tom.langenfeld
                          last edited by Jun 30, 2016, 10:37 PM

                          I have done a clean install of FOG leaving the sql option blank during installation.

                          I have one password to login to the web gui
                          one password for the storage node management and tftp server( all the same user)
                          Another password and username are both different for sql user

                          However none of these passwords work for logging into

                          T 1 Reply Last reply Jun 30, 2016, 10:42 PM Reply Quote 0
                          • T
                            tom.langenfeld @tom.langenfeld
                            last edited by Jun 30, 2016, 10:42 PM

                            @tom.langenfeld to the kunbuntu server

                            1 Reply Last reply Reply Quote 0
                            • C
                              coco65
                              last edited by Jul 1, 2016, 1:09 AM

                              I am having exactly the same issue, after updating to 8347. Will a clean install help?

                              T 1 Reply Last reply Jul 1, 2016, 1:16 AM Reply Quote 0
                              • T
                                Tom Elliott @coco65
                                last edited by Jul 1, 2016, 1:16 AM

                                @coco65 https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

                                Please try these steps out. Make sure to update your /opt/fog/.fogsettings file for the password variable.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                C 2 Replies Last reply Jul 1, 2016, 10:29 PM Reply Quote 0
                                • C
                                  coco65 @Tom Elliott
                                  last edited by Jul 1, 2016, 10:29 PM

                                  @Tom-Elliott :

                                  Make sure to update your /opt/fog/.fogsettings file for the password variable.

                                  As a distribution platform I used a laptop as fog server, Fog in virtual Debian 8 running inside Hyper-V in Windows 10, and a switch to connect a bundle of laptops as clients. The laptop hd ran out of space for images so I used a NAS as Fog storage node. All way to complicated and a laptop hd is just too slow, so now I invested in a Gigabyte BRIX micro PC with a 1 TB Intel M.2 SSD inside as Fog server. Smaller and lighter then a laptop. Did a fresh install, Debian 8 and it works great and super fast. No more FTP password errors. Only some problems getting DHCP server to auto-start, the Network-manager in gnome was in the way. Solved that. Did an image pull, an image deploy and an image multicast (Windows 10 image). All works great. Next on my list is to test the Fog client in Win10. Just for fun tried a ClamAV virus scan job, that did not work. Maybe I have to install ClamAV first? Time to read the manual/wiki again, maybe that’s not implemented yet…

                                  T 1 Reply Last reply Jul 1, 2016, 11:00 PM Reply Quote 0
                                  • T
                                    Tom Elliott @coco65
                                    last edited by Jul 1, 2016, 11:00 PM

                                    @coco65 ClamAV, I’m afraid, I’m preparing to do away with.

                                    This is because it’s “use” was not exactly useful. If you have to “ClamAV” it, chances are it’s safer (and potentially faster) to just reimage the system. The reporting was basic at best and every time you ran it, chances were great that you’d hit a snag in getting the signature files updated.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    W 1 Reply Last reply Jul 2, 2016, 12:05 AM Reply Quote 0
                                    • W
                                      Wayne Workman @Tom Elliott
                                      last edited by Jul 2, 2016, 12:05 AM

                                      @Tom-Elliott said in FOG Won't finish capturing a windows 10 image:

                                      @coco65 ClamAV, I’m afraid, I’m preparing to do away with.

                                      This is because it’s “use” was not exactly useful. If you have to “ClamAV” it, chances are it’s safer (and potentially faster) to just reimage the system. The reporting was basic at best and every time you ran it, chances were great that you’d hit a snag in getting the signature files updated.

                                      I’ve dealt with (and victoriously defeated) crypto - wall many many times with a 5 minute image deployment. 🙂

                                      Of course I deleted the users profile and deleted their redirected app data as well.

                                      Fog puts crypto wall into obsolescence.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      1 Reply Last reply Reply Quote 0
                                      • C
                                        coco65 @Tom Elliott
                                        last edited by Jul 2, 2016, 2:00 AM

                                        @Tom-Elliott : Before starting with a fresh install, in my previous Hyper-V version of Fog;,

                                        At the end of ./installfog.sh you get this:

                                        #################################################################
                                           FOG has adjusted to using a login system to protect what can/cannot be downloaded
                                           We have detected that you don't have credentials defined to perform the backup
                                           If you would like the database to be backed up during install please define
                                           in your /opt/fog/.fogsettings file
                                        
                                           fogguiuser='usernameOfFOGGUI'
                                           fogguipass='passwordOfFOGGUIUser'
                                        
                                           You can also re-run this installer as:
                                        
                                           fogguiuser='usernameOfFOGGUI' fogguipass='passwordOfFOGGUIUser' ././installfog.sh
                                        ############################################################
                                        

                                        So I copied and pasted

                                        fogguiuser='usernameOfFOGGUI'
                                        fogguipass='passwordOfFOGGUIUser'
                                        

                                        into the fogsettings file.

                                        Maybe it should have been:

                                        fogguiuser='fog'
                                        fogguipass='password' 
                                        

                                        ???

                                        Remember as a normal user I am not so smart, just good at Ctrl-C and Ctrl-V.

                                        W 1 Reply Last reply Jul 2, 2016, 2:10 AM Reply Quote 0
                                        • W
                                          Wayne Workman @coco65
                                          last edited by Jul 2, 2016, 2:10 AM

                                          @coco65 the credentials must be a valid web interface account. The purpose is for further lockdown of DB backups - defining them in the fogsettings file will allow fog to authenticate said user and use it to do the DB backup during installation or update.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          1 Reply Last reply Reply Quote 0
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