Snapins again

[robza]

Hello,
my conf:
fog subversion 7931
I’m trying run bat script via fog to install MS office.
Here is snapin config:

Here is script:

mkdir c:\office2016
%systemroot%\system32\xcopy \\upow-8.intranet\public\Office2016_PL_32B\ c:\office2016  /y /d /e /c /i /f /h /k /v /s 
cd c:\office2016
setup.exe /adminfile Unattended.msp

Folder c:\office2016 is created by script, but nothing else.
I receive in fog.log this error:

---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 30.05.2016 15:04 Client-Info Client Version: 0.10.6
 30.05.2016 15:04 Client-Info Client OS:      Windows
 30.05.2016 15:04 Client-Info Server Version: 7931
 30.05.2016 15:04 Middleware::Response Success
 30.05.2016 15:04 SnapinClient Snapin Found:
 30.05.2016 15:04 SnapinClient     ID: 918
 30.05.2016 15:04 SnapinClient     RunWith: cmd.exe
 30.05.2016 15:04 SnapinClient     RunWithArgs: /c
 30.05.2016 15:04 SnapinClient     Name: Office 2016_32_PL_cmd
 30.05.2016 15:04 SnapinClient     File: office2016_pl_32x.bat
 30.05.2016 15:04 SnapinClient     Created: 2016-05-30 13:04:16
 30.05.2016 15:04 SnapinClient     Args: 
 30.05.2016 15:04 SnapinClient     Action: 
 30.05.2016 15:04 Middleware::Communication Download: http://fog-server/fog/service/snapins.file.php?mac=D0:17:C2:93:BB:2F||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&taskid=918
 30.05.2016 15:04 SnapinClient C:\Program Files (x86)\FOG\tmp\office2016_pl_32x.bat
 30.05.2016 15:04 Bus {
  "self": true,
  "channel": "Notification",
  "data": "{\r\n  \"title\": \"Installing Office 2016_32_PL_cmd\",\r\n  \"message\": \"Please do not shutdown until this is completed\",\r\n  \"subjectID\": \"snapin-Office 2016_32_PL_cmd\"\r\n}"
}
 30.05.2016 15:04 Bus Emmiting message on channel: Notification
 30.05.2016 15:04 SnapinClient Starting snapin...
 30.05.2016 15:04 SnapinClient Snapin finished
 30.05.2016 15:04 SnapinClient Return Code: 1
 30.05.2016 15:04 Bus {
  "self": true,
  "channel": "Notification",
  "data": "{\r\n  \"title\": \"Office 2016_32_PL_cmd Installed\",\r\n  \"message\": \"Installation has finished and is now ready for use\",\r\n  \"subjectID\": \"snapin-Office 2016_32_PL_cmd\"\r\n}"
}
 30.05.2016 15:04 Bus Emmiting message on channel: Notification
 30.05.2016 15:04 Middleware::Communication URL: http://fog-server/fog/service/snapins.checkin.php?taskid=918&exitcode=1&mac=D0:17:C2:93:BB:2F||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json

Some time ago I submitted this problem, but then this script worked out.
Any help, suggestions appreciated.
Regards

[Quazz]

Does the script work manually?

Might want to try start /wait instead of cmd /c

[x23piracy]

said in Snapins again:

\upow-8.intranet\public\Office2016_PL_32B\

is this share readable by everyone and not only every authenticated user?
If this is a domain computer you have to be authenticated else it won’t work.

Try to open that share while you are logged in with a local user (not domain authenticated) and try to run the script manually.

Why do you copy whole installation directory to the destination to install? Why not running directly via network, it’s time wasting to copy
infront. For example:

\\upow-8.intranet\public\Office2016_PL_32B\setup.exe /adminfile \\upow-8.intranet\public\Office2016_PL_32B\Unattended.msp

Regards X23

[Tom Elliott]

As I’ve said before, I’m fairly sure batch scripts don’t work nicely on UNC paths. You can use batch to map a unc path but running filea directly from unc always seems hit or miss. While you can do it manually, sometimes, scripts don’t seem to like doing it.

[Quazz]

@Tom-Elliott I’ve never had issues copying files straight from UNC paths though, although I use copy /y instead of xcopy most of the time so results may vary.

[Tom Elliott]

@Quazz I didn’t pay close enough attention and didn’t see the xcopy of the file. That said maybe the OP can try using copy /y vs. xcopy?

[Quazz]

@Tom-Elliott Also, adding the backslash to the targetpath is sometimes necessary, I seem to recall copy commands asking if it’s a file or directory when that’s not specified, lol.

[robza]

@Quazz
Yes script run manually work.
With /wait instead /c task stuck.

[Quazz]

@robza Start /wait , not cmd /wait?

[robza]

@x23piracy
This share is readable for everyone. It is no domain computer (it is linux with samba).
Script run manualy works perfectly.
Running snapin with this content:

\\upow-8.intranet\public\Office2016_PL_32B\setup.exe /adminfile \\upow-8.intranet\public\Office2016_PL_32B\Unattended.msp

in fog.log got this:

---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 30.05.2016 21:41 Client-Info Client Version: 0.10.6
 30.05.2016 21:41 Client-Info Client OS:      Windows
 30.05.2016 21:41 Client-Info Server Version: 7931
 30.05.2016 21:41 Middleware::Response Success
 30.05.2016 21:41 SnapinClient Snapin Found:
 30.05.2016 21:41 SnapinClient     ID: 922
 30.05.2016 21:41 SnapinClient     RunWith: cmd.exe
 30.05.2016 21:41 SnapinClient     RunWithArgs: /C
 30.05.2016 21:41 SnapinClient     Name: Office 2016_32_PL_cmd
 30.05.2016 21:41 SnapinClient     File: office2016_pl_32.cmd
 30.05.2016 21:41 SnapinClient     Created: 2016-05-30 19:41:25
 30.05.2016 21:41 SnapinClient     Args: 
 30.05.2016 21:41 SnapinClient     Action: 
 30.05.2016 21:41 Middleware::Communication Download: http://fog-server/fog/service/snapins.file.php?mac=D0:17:C2:93:BB:2F||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&taskid=922
 30.05.2016 21:41 SnapinClient C:\Program Files (x86)\FOG\tmp\office2016_pl_32.cmd
 30.05.2016 21:41 Bus {
  "self": true,
  "channel": "Notification",
  "data": "{\r\n  \"title\": \"Installing Office 2016_32_PL_cmd\",\r\n  \"message\": \"Please do not shutdown until this is completed\",\r\n  \"subjectID\": \"snapin-Office 2016_32_PL_cmd\"\r\n}"
}
 30.05.2016 21:41 Bus Emmiting message on channel: Notification
 30.05.2016 21:41 SnapinClient Starting snapin...
 30.05.2016 21:41 SnapinClient Snapin finished
 30.05.2016 21:41 SnapinClient Return Code: 1
 30.05.2016 21:41 Bus {
  "self": true,
  "channel": "Notification",
  "data": "{\r\n  \"title\": \"Office 2016_32_PL_cmd Installed\",\r\n  \"message\": \"Installation has finished and is now ready for use\",\r\n  \"subjectID\": \"snapin-Office 2016_32_PL_cmd\"\r\n}"
}
 30.05.2016 21:41 Bus Emmiting message on channel: Notification
 30.05.2016 21:41 Middleware::Communication URL: http://fog-server/fog/service/snapins.checkin.php?taskid=922&exitcode=1&mac=D0:17:C2:93:BB:2F||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json

Nothing happend.

[robza]

@Quazz
With start /wait got this in log:

 31.05.2016 08:31 Client-Info Client Version: 0.10.6
 31.05.2016 08:31 Client-Info Client OS:      Windows
 31.05.2016 08:31 Client-Info Server Version: 7931
 31.05.2016 08:31 Middleware::Response Success
 31.05.2016 08:31 SnapinClient Snapin Found:
 31.05.2016 08:31 SnapinClient     ID: 929
 31.05.2016 08:31 SnapinClient     RunWith: start
 31.05.2016 08:31 SnapinClient     RunWithArgs: /wait
 31.05.2016 08:31 SnapinClient     Name: Office 2016_32_PL_cmd
 31.05.2016 08:31 SnapinClient     File: office2016_pl_32_z.bat
 31.05.2016 08:31 SnapinClient     Created: 2016-05-31 06:31:02
 31.05.2016 08:31 SnapinClient     Args: 
 31.05.2016 08:31 SnapinClient     Action: 
 31.05.2016 08:31 Middleware::Communication Download: http://fog-server/fog/service/snapins.file.php?mac=D0:17:C2:93:BB:2F||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&taskid=929
 31.05.2016 08:31 SnapinClient C:\Program Files (x86)\FOG\tmp\office2016_pl_32_z.bat
 31.05.2016 08:31 Bus {
  "self": true,
  "channel": "Notification",
  "data": "{\r\n  \"title\": \"Installing Office 2016_32_PL_cmd\",\r\n  \"message\": \"Please do not shutdown until this is completed\",\r\n  \"subjectID\": \"snapin-Office 2016_32_PL_cmd\"\r\n}"
}
 31.05.2016 08:31 Bus Emmiting message on channel: Notification
 31.05.2016 08:31 SnapinClient Starting snapin...
 31.05.2016 08:31 SnapinClient ERROR: Could not start snapin
 31.05.2016 08:31 SnapinClient ERROR: Unable to find file
 31.05.2016 08:31 Middleware::Communication URL: http://fog-server/fog/service/snapins.checkin.php?taskid=929&exitcode=-1&mac=D0:17:C2:93:BB:2F||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
------------------------------------------------------------------------------

[Wayne Workman]

xcopy supports UNC paths. Ever since I found that out, I stopped doing mapped drives in scripts.

[fry_p]

@robza and @Wayne-Workman, just thinking out here. So we know the script runs flawlessly manually. Sorry if this is a silly question, but which user do you run it as? I believe the snapins run as SYSTEM (i think, correct me if I’m wrong). Could this have anything to do with the discrepancy we are seeing?

[Wayne Workman]

@fry_p They do run as the SYSTEM user. One thing to do is redirect output to a log file for every line. Then you will be able to see where it fails.