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    Can't upload Dell Latitude 3440 image

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    • Tom ElliottT
      Tom Elliott
      last edited by

      This is on upload?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

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      • Scott AdamsS
        Scott Adams
        last edited by

        Yes sir. On Upload. We are able to upload other images (we just did an Optiplex 360 yesterday). But, we have been unable to upload one for our new Latitude 3440s.

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        • Tom ElliottT
          Tom Elliott
          last edited by

          As I doubt you’re in the office now,

          Contact me via Conversation. If you can, please give me a gmail account we can chat through. I think I know what the problem is.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • P
            pizzutoitalia
            last edited by

            Can someone maybe pinpoint what the solution was here? I too, am not able to capture dell 3440 image. Everything works fine, looks like the image capture completes, then computer reboots. However the image file is empty, showing no data, and the dev folder / mac address has the image in it still? any ideas, I had no issues with dell 3440 on my old FOG 0.32 server on 2.8.8 kernel. I have tried most things above!

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            • P
              pizzutoitalia
              last edited by

              Can someone maybe pinpoint what the solution was here? I too, am not able to capture dell 3440 image. Everything works fine, looks like the image capture completes, then computer reboots. However the image file is empty, showing no data, and the dev folder / mac address has the image in it still? any ideas, I had no issues with dell 3440 on my old FOG 0.32 server on 2.8.8 kernel. I have tried most things above!

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              • P
                pizzutoitalia @pizzutoitalia
                last edited by

                @pizzutoitalia
                This is the error I get at the end of imaging! Says image copied successfull then this below:

                Error returned: Type 2, File /var/www/html/fog/lib/fog/fogftp.class.php. Line 107, Message: ftp_login(): Login incorrect., Host: 192.168.1.1 Username :fog *reattempting to update database …Failed.

                Scott AdamsS Wayne WorkmanW 2 Replies Last reply Reply Quote 0
                • Scott AdamsS
                  Scott Adams @pizzutoitalia
                  last edited by

                  @pizzutoitalia It has been a while, but from what I remember (at least in our environment) our 3440s were using a hybrid drive. I had to write 0s to the drive before loading Windows 7.

                  My current environment is:

                  Ubuntu 14.04
                  SVN 7717
                  Kernel: 4.5.3
                  Boot file: undionly.kpxe

                  Turned off secure boot and UEFI.

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                  • Wayne WorkmanW
                    Wayne Workman @pizzutoitalia
                    last edited by

                    @pizzutoitalia said in Can't upload Dell Latitude 3440 image:

                    Message: ftp_login(): Login incorrect

                    That line tells me that it’s FTP related, likely credentials.

                    This article helps greater than 90% of folks with your problem:
                    https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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                    https://fogtesting.fogproject.us/
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                    • P
                      pizzutoitalia @Wayne Workman
                      last edited by

                      @Wayne-Workman
                      This has to do with editing the storage node in the FOG GUI. I changed the eth0 to eth1 in storage node, to make the bandwidth monitor on front page work, since then I have not been able to capture images (however the bandwidth monitor works great for deployment). Before that, I captured many images fine. It would appear my problem is that I left the fog SQL password blank, and when editing the storage node via gui, its does not let you save it with a blank password. Upon checking .fogsettings, I found that the password field has " " not ’ '. I have changed it back, and its still not working! Perrhaps I should start over again with a fresh install of ubuntu and fog? I seem to have different passwords everywhere now as I have started trying to resolve this!

                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @pizzutoitalia
                        last edited by Wayne Workman

                        @pizzutoitalia Please do the simple FTP test in that article and see if it works?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

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                        • P
                          pizzutoitalia @Wayne Workman
                          last edited by

                          @Wayne-Workman
                          I did the test, perhaps I wasn’t clear. I can login to ftp with username fog and password as password, I originally had everything working without a password, however it wants a password now. However I’m not sure where to update the password for FOG ftp in settings. I have edited the .fogsettings in opt/fog and the name and password field were blank. I have updated them to reflect the FOG / Password combo, however the error remains upon trying to capture image.
                          I have Ubuntu 14.04 with Trunk 7827

                          Cliffnotes: Everything was working until I update the storage node settings via config yesterday. Now I need to understand where to tell fog that I now have a sql password as opposed to blank like it was.

                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman @pizzutoitalia
                            last edited by Wayne Workman

                            @pizzutoitalia You’d set the mysql password inside /opt/fog/.fogsettings and then re-run your installer. You’ll see three fields for it. host, username, and password. In most scenarios the user should be root, and password blank.

                            Also - if the MySQL credentials that are set were not good, you wouldn’t even be able to use the web interface at all, whatsoever.

                            Check what username/password is set in the web interface’s storage management area.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

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                            • P
                              pizzutoitalia @Wayne Workman
                              last edited by

                              @Wayne-Workman
                              That did Wayne, thanks again for the help. Updating passwords between storage node in gui, and .fogsettings, so they match, was the final answer.

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