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Can't upload Dell Latitude 3440 image

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  • W
    Wayne Workman
    last edited by May 5, 2015, 6:30 PM

    Are the HDDs totally blank, or do they have something on them (most do from the manufacturer)?

    How about disabling “Secure Boot” ?? see this: [url]http://www.manualowl.com/m/Dell/Latitude-3440/Manual/379360?page=42[/url]

    1 Reply Last reply Reply Quote 0
    • S
      Scott Adams
      last edited by May 5, 2015, 6:33 PM

      The HDDs are not blank. I have done a fresh install using our Windows 7 disk and key. Secure boot is turned off, as well as UEFI.

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      • W
        Wayne Workman
        last edited by May 5, 2015, 6:39 PM

        Can you try the 4.0 kernel? bzImage32 Version: 4.0.0

        Also, give the boot-file undionly.kkpxe a try. Edit your DHCP option 067.

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        • S
          Scott Adams
          last edited by May 5, 2015, 6:44 PM

          Where is the 4.0 kernel? I didn’t see it anywhere.

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          • S
            Scott Adams
            last edited by May 5, 2015, 7:03 PM

            No luck yet.

            Have tried 4.0 kernel (32 bit and 64 bit). As with all 32 bit kernels, I get a kernel panic that says to use the init= option in the kernel.

            I have also set the DHCP 67 option to undionly.kkpxe. Does this need to be set somewhere in FOG also?

            1 Reply Last reply Reply Quote 0
            • W
              Wayne Workman
              last edited by May 5, 2015, 7:22 PM

              [quote=“Scott Adams, post: 46817, member: 29589”]No luck yet.

              Have tried 4.0 kernel (32 bit and 64 bit). As with all 32 bit kernels, I get a kernel panic that says to use the init= option in the kernel.

              I have also set the DHCP 67 option to undionly.kkpxe. Does this need to be set somewhere in FOG also?[/quote]

              If you’re serving out the bootfile and next-server via Windows DHPC, you don’t need to change anything on the FOG machine. I think 1.2.0 had some strange going on with kernel updates/changes. I’m not sure that it named the files properly (but I may be wrong), let me find some code to do it manually… found it.

              [url]http://fogproject.org/forum/posts/46336/[/url]

              [quote=“Tom Elliott, post: 46336, member: 7271”]The kernel that you’re using is 64 bit? The four FOG logos at the top tell me you’re not using a 3.14.2 kernel.

              That said, there are newer kernels.

              On your FOG Server can you run:
              [code]wget -O /var/www/html/fog/service/ipxe/bzImage http://downloads.sourceforge.net/project/freeghost/KernelList/bzImage
              wget -O /var/www/html/fog/service/ipxe/bzImage32 http://downloads.sourceforge.net/project/freeghost/KernelList/bzImage32[/code][/quote]

              Firstly, see the path of those wget commands? /var/www/html/fog/service/ipxe/ file name ??

              On ubuntu, it’ll be /var/www/fog/service/ipxe (the paths above are for Fedora).

              Secondly, Backup your old ones using cp to <filename>.old before you execute those commands. This way, if something doesn’t go right, you can just cp the <filename>.old to <filename> and you will be back where you started.

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              • S
                Scott Adams
                last edited by May 5, 2015, 7:56 PM

                DHCP options 66 and 67 are set for the scope correctly.

                I have downloaded and tried both 4.0.0 and 4.0.0 (32 bit). I rename them from bzImage to 4_0_0 and 4_0_0_32 and am manually using that as the kernel in the host configuration. During the PXE process, it does read the correct kernel, followed by init.xz. However, still hanging on Using Hard Disk /dev/sda

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                • W
                  Wayne Workman
                  last edited by May 5, 2015, 7:59 PM

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • T
                    Tom Elliott
                    last edited by May 5, 2015, 9:57 PM

                    This is on upload?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • S
                      Scott Adams
                      last edited by May 6, 2015, 12:04 AM

                      Yes sir. On Upload. We are able to upload other images (we just did an Optiplex 360 yesterday). But, we have been unable to upload one for our new Latitude 3440s.

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                      • T
                        Tom Elliott
                        last edited by May 6, 2015, 12:41 AM

                        As I doubt you’re in the office now,

                        Contact me via Conversation. If you can, please give me a gmail account we can chat through. I think I know what the problem is.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
                        • P
                          pizzutoitalia
                          last edited by May 25, 2016, 6:55 PM

                          Can someone maybe pinpoint what the solution was here? I too, am not able to capture dell 3440 image. Everything works fine, looks like the image capture completes, then computer reboots. However the image file is empty, showing no data, and the dev folder / mac address has the image in it still? any ideas, I had no issues with dell 3440 on my old FOG 0.32 server on 2.8.8 kernel. I have tried most things above!

                          1 Reply Last reply Reply Quote 0
                          • P
                            pizzutoitalia
                            last edited by May 25, 2016, 7:24 PM

                            Can someone maybe pinpoint what the solution was here? I too, am not able to capture dell 3440 image. Everything works fine, looks like the image capture completes, then computer reboots. However the image file is empty, showing no data, and the dev folder / mac address has the image in it still? any ideas, I had no issues with dell 3440 on my old FOG 0.32 server on 2.8.8 kernel. I have tried most things above!

                            P 1 Reply Last reply May 25, 2016, 7:42 PM Reply Quote 0
                            • P
                              pizzutoitalia @pizzutoitalia
                              last edited by May 25, 2016, 7:42 PM

                              @pizzutoitalia
                              This is the error I get at the end of imaging! Says image copied successfull then this below:

                              Error returned: Type 2, File /var/www/html/fog/lib/fog/fogftp.class.php. Line 107, Message: ftp_login(): Login incorrect., Host: 192.168.1.1 Username :fog *reattempting to update database …Failed.

                              S W 2 Replies Last reply May 25, 2016, 7:59 PM Reply Quote 0
                              • S
                                Scott Adams @pizzutoitalia
                                last edited by May 25, 2016, 7:59 PM

                                @pizzutoitalia It has been a while, but from what I remember (at least in our environment) our 3440s were using a hybrid drive. I had to write 0s to the drive before loading Windows 7.

                                My current environment is:

                                Ubuntu 14.04
                                SVN 7717
                                Kernel: 4.5.3
                                Boot file: undionly.kpxe

                                Turned off secure boot and UEFI.

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                                • W
                                  Wayne Workman @pizzutoitalia
                                  last edited by May 25, 2016, 9:20 PM

                                  @pizzutoitalia said in Can't upload Dell Latitude 3440 image:

                                  Message: ftp_login(): Login incorrect

                                  That line tells me that it’s FTP related, likely credentials.

                                  This article helps greater than 90% of folks with your problem:
                                  https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

                                  P 1 Reply Last reply May 25, 2016, 9:51 PM Reply Quote 0
                                  • P
                                    pizzutoitalia @Wayne Workman
                                    last edited by May 25, 2016, 9:51 PM

                                    @Wayne-Workman
                                    This has to do with editing the storage node in the FOG GUI. I changed the eth0 to eth1 in storage node, to make the bandwidth monitor on front page work, since then I have not been able to capture images (however the bandwidth monitor works great for deployment). Before that, I captured many images fine. It would appear my problem is that I left the fog SQL password blank, and when editing the storage node via gui, its does not let you save it with a blank password. Upon checking .fogsettings, I found that the password field has " " not ’ '. I have changed it back, and its still not working! Perrhaps I should start over again with a fresh install of ubuntu and fog? I seem to have different passwords everywhere now as I have started trying to resolve this!

                                    W 1 Reply Last reply May 25, 2016, 9:55 PM Reply Quote 0
                                    • W
                                      Wayne Workman @pizzutoitalia
                                      last edited by Wayne Workman May 25, 2016, 3:56 PM May 25, 2016, 9:55 PM

                                      @pizzutoitalia Please do the simple FTP test in that article and see if it works?

                                      P 1 Reply Last reply May 25, 2016, 10:13 PM Reply Quote 0
                                      • P
                                        pizzutoitalia @Wayne Workman
                                        last edited by May 25, 2016, 10:13 PM

                                        @Wayne-Workman
                                        I did the test, perhaps I wasn’t clear. I can login to ftp with username fog and password as password, I originally had everything working without a password, however it wants a password now. However I’m not sure where to update the password for FOG ftp in settings. I have edited the .fogsettings in opt/fog and the name and password field were blank. I have updated them to reflect the FOG / Password combo, however the error remains upon trying to capture image.
                                        I have Ubuntu 14.04 with Trunk 7827

                                        Cliffnotes: Everything was working until I update the storage node settings via config yesterday. Now I need to understand where to tell fog that I now have a sql password as opposed to blank like it was.

                                        W 1 Reply Last reply May 25, 2016, 10:16 PM Reply Quote 0
                                        • W
                                          Wayne Workman @pizzutoitalia
                                          last edited by Wayne Workman May 25, 2016, 4:17 PM May 25, 2016, 10:16 PM

                                          @pizzutoitalia You’d set the mysql password inside /opt/fog/.fogsettings and then re-run your installer. You’ll see three fields for it. host, username, and password. In most scenarios the user should be root, and password blank.

                                          Also - if the MySQL credentials that are set were not good, you wouldn’t even be able to use the web interface at all, whatsoever.

                                          Check what username/password is set in the web interface’s storage management area.

                                          P 1 Reply Last reply May 25, 2016, 10:28 PM Reply Quote 0
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