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    "PXE-T00: File name too long" on some machines

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    • Y
      yochaigal
      last edited by

      I can load the PXE menu from many different devices. However, on a Lenovo V570 with a Phoenix BIOS (no UEFI options) I get:
      “PXE-T00: File name too long”

      After DHCP initializes (e.g. before the first PXE menu).

      Any help would be appreciated. I’m running git version 7591 on an Ubuntu 16.04 (64bit) server with php7.

      Thanks

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        So what if you change the undionly.kpxe to a link towards undionly.k (or whatever file) and set DHCP to send the undionly.k filename?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Sebastian Roth

          @yochaigal Well that’s an interesting one. Can you please get me a packet dump of that by running the following commands on the FOG server (while x.x.x.x is your client’s IP address!):

          sudo aptitude install tcpdump
          sudo tcpdump -w /tmp/too_long.pcap udp and host x.x.x.x
          

          Leave that command sitting there and boot up your V570. After you hit the error stop tcpdump (ctrl + c) and upload the file /tmp/too_long.pcap here in the forum (or send me a PM with a download link).

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @Tom Elliott
            last edited by Wayne Workman

            @Tom-Elliott or even copy undionly.kpxe to just u, surely one character is short enough?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            1 Reply Last reply Reply Quote 0
            • JunkhackerJ
              Junkhacker Developer
              last edited by

              i’ve heard that some pxe clients (especially old ones) have problems with filenames longer than the old 8.3 limit (8 characters, a period, and a 3 letter extension, like DOS), but it’s uncommon enough that i haven’t seen it myself.

              signature:
              Junkhacker
              We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

              1 Reply Last reply Reply Quote 0
              • Y
                yochaigal
                last edited by

                Thanks everyone for the replies - I will follow some of your suggestions as soon as I am able - unfortunately I woke sick this AM so it won’t be until tomorrow!

                I really appreciate the help - what a great project!

                1 Reply Last reply Reply Quote 1
                • Y
                  yochaigal
                  last edited by

                  I’ve attached the tcpdump file - wireshark tells me that you’re right on the money, though:

                  0_1463149698271_too_long.pcap

                  I also tried changing the undionly.kpxe file to just u.kpxe (and updated my dhcp server) but had the same result; is there something else I need to do when changing the name?

                  Thanks

                  JunkhackerJ 1 Reply Last reply Reply Quote 0
                  • JunkhackerJ
                    Junkhacker Developer @yochaigal
                    last edited by

                    @yochaigal u.kpxe still has 4 characters after the period, that may be causing issues if it’s trying to adhere strictly to 8.3 format (disclaimer: i haven’t looked at the pcap file)

                    signature:
                    Junkhacker
                    We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                    Y 1 Reply Last reply Reply Quote 1
                    • Y
                      yochaigal @Junkhacker
                      last edited by

                      @Junkhacker Oh right, that makes sense!

                      Well, I changed the name to undionly.pxe (8.3) - same issue. Uploaded new pcap file.
                      0_1463151170763_too_long.pxe.pcap

                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @yochaigal
                        last edited by

                        @yochaigal Can you check for a firmware update for this troublesome target host?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        Y 1 Reply Last reply Reply Quote 1
                        • JunkhackerJ
                          Junkhacker Developer
                          last edited by

                          could you try renaming the file to undionly.0 ?

                          signature:
                          Junkhacker
                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                          Y 1 Reply Last reply Reply Quote 1
                          • Y
                            yochaigal @Junkhacker
                            last edited by

                            @Junkhacker Done. Same problem:
                            0_1463154351281_undionly.0.pcap

                            1 Reply Last reply Reply Quote 0
                            • Y
                              yochaigal @Wayne Workman
                              last edited by

                              @Wayne-Workman I already did - it is using the “latest” release (late 2011).

                              http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Lenovo-V-Series-laptops/Lenovo-V570-Notebook/1066/A9U/downloads/DS027341

                              1 Reply Last reply Reply Quote 0
                              • Y
                                yochaigal
                                last edited by

                                Here’s a more general question:

                                I’ve setup FOG for my computer repair business; we install Win/Mac/Linux on a daily basis on all sorts of different hardware scenarios; we were originally looking into MDT until I found this amazing FOSS solution, that so far works great!

                                However, In instances where I’m dealing with different hardware on a regular basis, what is the best “fallback” scenario? Is there an alternative PXE booting utility I could use in these cases? I’ve already tried PLOP but had the same issue.

                                Thanks

                                1 Reply Last reply Reply Quote 0
                                • JunkhackerJ
                                  Junkhacker Developer
                                  last edited by Junkhacker

                                  you could try this http://ipxe.org/download
                                  burn to cd or make a usb boot drive. this will load an ipxe network boot rom into memory and boot to it, instead of the network card’s onboard boot rom

                                  signature:
                                  Junkhacker
                                  We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                                  Y 1 Reply Last reply Reply Quote 1
                                  • Y
                                    yochaigal @Junkhacker
                                    last edited by

                                    @Junkhacker Yeah, this totally worked! That’s really all I need; I doubt I’ll see another of these machines for some time.
                                    Thanks so much you guys! Consider this thread solved. I really appreciate how quickly people here responded; I’ll try to help others in turn (at least, as much as I can!).

                                    1 Reply Last reply Reply Quote 2
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by Sebastian Roth

                                      Great to hear that you guys found a workaround to this. Thanks a lot for the pcap file anyway. It actually shows exactly what the error message is saying. I wouldn’t believe it if it wasn’t in the pcap! That machine is requesting not just undionly.kpxe but undionly.kpxe\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377\377....
                                      Looks like it’s padding the string with EOL (end of line) symbols. I have no idea why that is. If PXE booting is working fine for you with all the other machines you are perfectly fine with booting this one via the iPXE cd image! Don’t bother about it.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 2
                                      • P
                                        piercerob
                                        last edited by

                                        Simple solution to file name too long is Long Path Tool.

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by

                                          @piercerob Can you explain what you mean? From my point of view there is no simple tool that can help you fix this.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          Y 1 Reply Last reply Reply Quote 0
                                          • Y
                                            yochaigal @Sebastian Roth
                                            last edited by

                                            @sebastian-roth I worked around the issue using an iPXE boot ISO.

                                            1 Reply Last reply Reply Quote 1
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